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The Lodge Casino - Security Officer

Company: Jacobs Entertainment, Inc.
Location: Lakewood
Posted on: January 16, 2022

Job Description:

General Summary of Job DutiesPatrol the property while assisting guests and co-workers as required. Provide excellent guest service while performing asset protection and guest assistance duties.Essential Job Responsibilities and Duties Maintain a high quality of guest service according to JEI's Mission Statement and FAST Track Values Statement.Protect casino assets including blackjack fills, slot support, BV drop, BJ/Poker drop, kiosk drop and emergency and final drops.Respond to events in the casino including medical situations and other guest needs.Write and prepare guest and employee incident reports as necessary.Respond to general support needs such as employee or guest escort, hotel issues, lost and found inquiries, employee injuries and safety issues.Provide security for funds transported within the casino.Prepare first report of injury (employee injuries).Respond to valet accidents as needed.Check IDs.Patrol the property/grounds routinely.Support of management for intoxicated guests.Other related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies and IRS reporting.Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.Adhere to all appearance and uniform standards.Maintain an open line of communication with management.Maintain a positive and professional demeanor during all interactions with guests, fellow employees and vendors.Ability to accept performance feedback in a professional manner.Regular attendance to all scheduled shifts is considered an essential function of the job.Arriving on time for all scheduled shifts is considered an essential function of the job.Other duties as assigned. Skills, Education and Other Requirements Intermediate reading and writing skills.Ability to follow written and oral instructions.Communication skills that contribute to smooth working relationships with co-workers.Ability to function as part of a team.Ability to remain calm and professional when under pressure.Knowledge of Colorado Gaming regulations.Basic computer skills.Must possess a valid Colorado Gaming LicenseAbility to obtain CPR/First Aid/AED certifications and TIPS certification.Must possess a valid Colorado Driver License.High School Diploma or G.E.D. preferred. One year security operations experience helpful. Employee Benefits we offer: $1,000 Hiring Bonus!$200 for vaccinated employees! Referral Bonus up to $200. 48 hours of Sick Time available immediately, and renews annually. 80 hours of Vacation after 1 year employment. 7 paid holidays.Paid Breaks. Health, Dental, and Vision Benefits after 60 days. Company paid Life Insurance and AD&D. 401K, and matching after 90 days.Wellness Program- Get paid to go to the Doctor's. Tuition reimbursement.Employee Recognition.Ongoing learning and development programs. Career Opportunities, we mean it! Majority of our supervisors and managers are promoted from within. Don't want to drive to Black Hawk?Take a look at the casino bus routes at and an employee you can ride the bus for only $5 round trip.

Keywords: Jacobs Entertainment, Inc., Denver , The Lodge Casino - Security Officer, Hospitality & Tourism , Lakewood, Colorado

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