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Casino Services Representative - Plus Tips ( PT)

Company: Ameristar Casino Resort Spa Black Hawk
Location: Black Hawk
Posted on: November 23, 2021

Job Description:

Overview: A career in Gaming? At Penn National Gaming we think youll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.Ameristar Casino Resort Spa offers Team Members:$1,500 Sign on Bonus now offered for all hourly positionsReferral Bonus programDiscounted Bus TicketsCompetitive Benefits package for FT team membersDiscounts for Starbucks, Waypost Deli, Fireside Caf and Timberline SteakhouseGaming License Reimbursement15% discount at the Barstool StoreHotel Discounts at all PENN properties for team members, family and friendsShoes for Crews discountEmployee recognition program partnering with Amazon401k program with employee matching Your daily responsibilities include: Earn up to $28 with tipsProvides excellent customer service to all guests, customers, and employees. Secures company funds; follows internal controls related to position. Redeems coins/tokens, cashes checks, and supplies information to guests. Maintains and ensures the proper routing of the departments paperwork. Balances the window impress total, sell checks and chips, and coins/tokens to the main banker. Maintains communication with all departments, team members, and guests to ensure positive experiences. Maintains a high level of personal integrity and moral conduct free of questionable association. Provides an outlet of sales and redemption of coin and chips for internal and external guests (e.g., general cashier, main bank, fill bank and jackpot/fill window). Maintains a neat, safe, and organized work area. Adheres to regulatory, departmental, and company policies and procedures. Qualifications: High School Diploma or equivalent required; Associate degree and/or training preferred; or equivalent combination of education and experience. Strong problem solving, mediation, and consulting skills. Strong written and verbal communication skills. Must have basic math skills, including the ability to add, subtract, multiply, and divide. Ability to sustain a high level of confidentiality and professionalism. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest service issues. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Highly organized and detail-oriented - Previous casino Cage or cash handling experience preferred. Ability to read, write, speak, and understand English. - Ability to work with interruptions. Must have ten-key (calculator) skills. - Data entry/computer skills required. Must be willing and able to work a flexible schedule, including nights, weekends, holidays, and overtime.MUST be able to obtain/maintain Colorado Support Gaming license : https://sbg.colorado.gov/gaming-support-license Something to leave you with: Whether you prefer being at the center of it all or working behind the scenes, theres a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means youll enjoy a fun working environment anywhere within the organization.Click HERE to see our Team Member BENEFITS.Equal Opportunity Employer

Keywords: Ameristar Casino Resort Spa Black Hawk, Denver , Casino Services Representative - Plus Tips ( PT), Hospitality & Tourism , Black Hawk, Colorado

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