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Restaurant System Analyst

Company: Sage Hospitality Headquarters
Location: Denver
Posted on: April 10, 2021

Job Description:

Why us?

Sage Hospitality Group is set to hire a Restaurant Systems Analyst.

The position is based in Denver, Colorado.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Coordinates technology and applications for Sage Hospitality Group restaurants at enterprise and property level. Sage Restaurant Concepts Aloha database management. Integration support and management. Coordinate with Sage Hospitality Group on corporate initiatives, projects, standards, installations, upgrades and PCI/SOX compliance.

Responsibilities

Database Management


-Manage Aloha Configuration Center Unified Master Database
-Ensure Uniform Conventions Implemented Across SHG Portfolio
-Complete all Aloha programming within agreed upon SLA
-Coordinate with properties and Home Office resources on Seasonal Menu Updates
-Execute Internal Projects
-Cross Organizational Resourcing
-Resource Planning
Integration Support

-Manage and oversee all integrations to Aloha servers
-Coordinate and manage third party vendors to resolve integration failures
-Understand data flow and critical settings for all integrations within Aloha Coordinate with vendors on installation and firewall requirements
- Coordinate with vendors on installation and firewall requirements
Vendor Management

-Coordinate Vendor Service and Support Delivery
-Assist on Vendor and Software Selection Process
Operational Support

-Develop and Maintain Process Documents
-Regular reviews of processes and life cycles and make revisions as needed, including SLAs and SOPs
-Plan system outages and upgrades with business input
Business Partner Coordination

-Coordinate Issue and Enhancement Priorities
-Develop and maintain relationship with business sponsors and their direct reports, including face to face meetings
-Understand business application and how technology supports and impacts business
-Coordinate and Assist on Communication and Decision-Making Process

Technology Strategy Development

-Coordinate Technical Road Map execution for SRG Properties.
-Determine how to deliver technical solutions
Other Responsibilities

-Ensure infrastructure upgrades and patches are coordinated
-Ensure production outages are minimized and properly schedule
-Other duties as assigned
-All other duties as assigned, requested or deemed necessary by management.
SUPERVISORY DUTIES: None

Keywords: Sage Hospitality Headquarters, Denver , Restaurant System Analyst, Hospitality & Tourism , Denver, Colorado

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