DenverRecruiter Since 2001
the smart solution for Denver jobs

Team Leader - Denver West, Co

Company: H&R Block
Location: Lakewood
Posted on: April 8, 2021

Job Description:

What you'll do...

Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates. As needed, you'll also prepare accurate tax returns for clients.

You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

Day to day, you'll...

  • Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required Pay range for this position is $7.25 to $80.00 hourly.
    • This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
    • Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
    • Qualifying seasonal associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefits

      About H&R Block...

      We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

      We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

      It would be even better if you also had...

      • 2 or more years as a Tax Professional
        Bilingual candidates strongly encouraged to apply!

        What you'll bring to the team...

        • Prior experience working in a customer service, shift leader, or similar role
        • Experience supervising or managing people
        • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
        • Annual completion of 18-hours of continuing education and ability to meet all other IRS and applicable state requirements
        • Customer-centric mindset with strong communication skills
        • Computer proficient with the ability to use MS Office
        • Demonstrated ability to work independently with minimal supervision
        • Passionate, determined, resilient under stress and a will to win attitude
        • Able to work a flexible work schedule of 40 hours per week and flexibility in work assignments based on business needs
        • High school diploma equivalent or higher

Keywords: H&R Block, Denver , Team Leader - Denver West, Co, Hospitality & Tourism , Lakewood, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


AmeriCorps Service, Team Leader
Description: Travel the country. Make an impact. Earn money for school. br br Travel the country and make an impact on communities in need AmeriCorps NCCC National Civilian Community Corps is a full-time service (more...)
Company: AmeriCorps NCCC
Location: Evans
Posted on: 04/19/2021

PT Retail Merchandiser Clarksville, Tn Retail Execution East
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Climax
Posted on: 04/19/2021

Parts Delivery
Description: O'Reilly is now hiring Parts Delivery drivers. Our parts delivery team members are responsible for the safe and efficient delivery of parts to our professional customers. They are also responsible for (more...)
Company: O'Reilly Auto Parts
Location: Lakewood
Posted on: 04/19/2021


Customer Service Cashier - Restaurant
Description: Req ID:--230609----Welcome to Love's Where People are the Heart of Our SuccessHiring immediately - Restaurant Team Members At Love's, our values go beyond our name. We look for those same values in our (more...)
Company: Loves Travel Stops & Country Store
Location: Berthoud
Posted on: 04/19/2021

Customer Service/Sales
Description: Customer Service/Sales 393346710 Palmer Lake, Colorado, US, 80133 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs (more...)
Company: The Home Depot
Location: Palmer Lake
Posted on: 04/19/2021

Captain - Customer Service
Description: The Fun Description 0200: Captain We're excited to reopen our dining room and Midway and ready for you to join our team At Dave and Buster's the safety of our team members and guests is our top priority (more...)
Company: Dave & Buster's, Inc.
Location: Westminster
Posted on: 04/19/2021

Cashier
Description: Job Description Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout
Company: The Home Depot
Location: Evergreen
Posted on: 04/19/2021

Cafe Associate
Description: Position Summary...Why do people love eating in our caf- at Sam's Club Our members tell us one of the biggest reasons is our hard-working and happy-to-help caf- associates. Do you have a passion for (more...)
Company: Sam's Club
Location: Golden
Posted on: 04/19/2021

Restaurant Team Member - Crew (2355 - Lafayette Crossings?)
Description: Restaurant Team Member - Crew 2355 - Lafayette Crossings 21008328 br DescriptionCULTIVATING A BETTER WORLDFood served fast doesn't have to be a typical fast food experience. Chipotle has always (more...)
Company: Chipotle
Location: Lafayette
Posted on: 04/19/2021

MyStylist Associate
Description: About: br Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back (more...)
Company: Macy's
Location: Denver
Posted on: 04/19/2021

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds