Customer Service Representative

Company: Risk Strategies Company
Location: Conifer
Posted on: February 22, 2021

Job Description:

No Recruitment Agencies Please. We kindly ask that Recruitment Agencies, persons, and entities refrain from recruiting for this opening and presenting unsolicited resumes. Risk Strategies reserves the right to hire any unsolicited applicant at its discretion and without any fee owed to the submitting Recruitment Agency, person or entity.Risk Strategies is a growth focused, privately-held, National Specialty Insurance Brokerage and Risk Management Advisor. We successfully assist organizations and individuals simplify the process of protecting assets, offering benefits and minimizing liability. With over 110 offices across the country & Canada, we thrive on our passion to be ranked a Best Places to Work since 2018 by our most important asset, our employees. For 2019, Risk Strategies was named 6th Fastest Growing Firm, 8th Largest Personal Lines Broker, 11th largest privately-held P&C Broker and the 16th largest US Broker by Insurance Journal.Risk Strategies is proud to be Private Equity backed by one of the oldest and most established firms in the private equity industry and a leading investor in the insurance sector. As an Employer of Choice, we offer a competitive compensation and benefits package and an exciting, challenging career opportunity to over 2,200 employees currently.The Customer Service Representative is responsible for placement and servicing of renewal accounts.You Will:* Answer all client questions regarding insurance contract.* Advise clients on other coverages that may be necessary.* Cross sell on existing book.* Investigate loss prevention programs with client.* Properly document conversations and correspondence.* Provide agency producers strong support on the marketing and servicing of their accounts.* 90 days before the effective date contact the client to discuss the renewal.* The sales staff will call on the larger accounts and will be responsible for getting updated information back to the Account Executive.* Initial, complete coverage data is input by producer.* Properly bill clients and collect money.* Account retention.Requirements and Qualifications:* 3 years of related insurance work.* Excellent word processing skills.* Excellent organizational skills.* Team player mentality.* Proficient computer skills with Word, Excel, Internet and carrier software.* Quick learner.* Has a sense of urgency.* Reliable and consistent.* Has a current California Insurance P & C license.* Be innovative and resourceful.

Keywords: Risk Strategies Company, Denver , Customer Service Representative, Hospitality & Tourism , Conifer, Colorado