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Hospital Liaison

Company: Jefferson Center for Mental Health
Location: Wheat Ridge
Posted on: July 14, 2019

Job Description:


The overall responsibility of a hospital liaison is to be the key connection between the Mental Health Center (MHC) and the inpatient or sub-inpatient facility, such as ATU or CSU level of care. Duties include ensuring that proper treatment is being delivered, the client is being served at the most appropriate level of care, overseeing quality of care issues, case management, exchanging information back and forth from MHC treatment team to hospital/ATU/CSU treatment team, and aftercare planning and community resource acquisition that facilitate the most successful discharge possible. The hospital liaison provides clinical case management and disposition planning in collaboration with the facility and the MHC. The liaison also communicates with the managed-care company around concurrent review and authorization decisions for Medicaid clients.


* Act as liaison between inpatient or ATU-like facilities and MHC
* Perform clinical case management with clients as needed
* Prioritize clients for clinical case management and disposition planning based on utilization management principles as needed
* Document services performed in electronic health record (EHR) in a timely manner
* Organize Census and bring to hospital reviews, participate in hospital reviews
* Work with other departments throughout Jefferson Center as needed
* Work directly with inpatient providers to determine client's needs while inpatient and anticipated needs at discharge
* Communicate and participate with managed care company for Medicaid clients as needed
* Communicate urgent situations or needs to supervisor
* Advocate with inpatient facilities on behalf of the MHC and managed care company as applicable
* Participate in staffings, treatment team meetings, family sessions or individual sessions in the facility as clinically indicated
* Monitor Census and notify appropriate person about discharges
* Set up discharge/step-down appointments as indicated
* Monitor hospital compliance with quality of care standards

Other Duties: Other duties as assigned.

Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.


* Master's Degree in health or behavioral health related field.
* License as mental health professional required.
* Minimum of two years' clinical experience including clinical case management, inpatient or hospital liaison work, and treatment and disposition planning.
* Position requires experience with managed care systems, clients with acute and chronic mental illness, knowledge of internal and community resources, knowledge of internal referral procedures, familiarity with utilization management principles, knowledge about operations at inpatient and ATU-like facilities, experience with relevant computer applications, good communication skills and good organizational skills.

Keywords: Jefferson Center for Mental Health, Denver , Hospital Liaison, Healthcare , Wheat Ridge, Colorado

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