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Patient Access Representative - Ambulatory Clinics

Company: UCHealth
Location: Westminster
Posted on: July 13, 2019

Job Description:

Patient Access Representative- Amb Staffing

Development- Westminster

At UCHealth, we do things differently

We

believe in something different: a focus on the individuality of every person.

In big ways and small, we exist to improve the extraordinary lives of all those

we serve. As Colorado's largest and

most innovative health care system, we as a team deliver on the commitment to provide

the best possible experience for our patients and their families. We foster a

true human connection and give people the freedom to live extraordinary lives.

A career at UCHealth is more than a job, it's a passion.

Summary

This

position is for the Ambulatory Staffing Development program that hires all

Patient Access Representatives for outpatient departments. You will be hired initially into the

Ambulatory Staffing Development program for orientation and training after

which time you are transferred to a specific outpatient clinic to become a

full-time member of their staff. You will be responsible for performing

receptionist, registration, and clerical duties associated with outpatient

services. We are looking for individuals who can provide the highest level of

customer service in every interaction; going above and beyond is our standard.

Job Duties

Meets

with patient and/or patient's caregiver to exchange necessary information and

documentation.

Determines

and accepts required payments, including co-pays and deductibles, or refers to

financial counselors for follow up.

Answers

phones and schedules appointments, Provides explanation of visit, instructions,

and address concerns and questions.

Ensures

that all necessary demographic, billing, authorization and other appropriate

information is obtained and entered in the registration system with timeliness

and accuracy.

Verifies

insurance benefits and obtains pre-certification/authorization as necessary.

Communicates

with referring provider's office, clinical department(s), and/or other

appropriate personnel to exchange necessary information and determine schedule.

Within

scope of job, requires critical thinking skills, decisive judgment and the

ability to work with minimal supervision. Must be able to multitask in a

fast-paced environment.

Requirements

High

School diploma or GED

Preferred

Customer

Service experience or healthcare experience

Going

beyond quality requires the perfect balance of talent, integrity, drive and

intellectual curiosity. We are looking for individuals who recognize, like us,

that the world of medicine is ever-changing and are motivated to do what is

right, not what is easy. We support

creativity and curiosity so that each of us can find the extraordinary

qualities within ourselves. At UCHealth, we'll do everything in our power to

make sure you grow and have a meaningful career. There's no limits to your

potential here.

Be Extraordinary. Join Us Today!

UCHealth

system recognizes and appreciates the rich array of talents and perspectives

that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity

employer, UCHealth is committed to making all employment decisions based on

valid requirements. No applicant shall

be discriminated against in any terms, conditions or privileges of employment

or otherwise be discriminated against because of the individual's race, creed,

color, religion, gender, national origin or ancestry, age, mental or physical

disability, sexual orientation, gender identity, transgender status, genetic

information or veteran status. UCHealth

does not discriminate against any "qualified applicant with a disability"

as defined under the Americans with Disabilities Act and will make reasonable

accommodations, when they do not impose an undue hardship on the organization.

Keywords: UCHealth, Denver , Patient Access Representative - Ambulatory Clinics, Healthcare , Westminster, Colorado

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