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Navigation Therapist

Company: Jefferson Center for Mental Health
Location: Wheat Ridge
Posted on: April 18, 2019

Job Description:

Overview

Navigation Therapists work with clients in the Mostly Meds. level of care to provide case management, brief therapy, intakes and assessments, and other services to clients primarily engaged at the prescriber level of care. They enact outreach and engagement strategies to special populations and provide individual and other support to Navigation clients as needed. This position works closely with prescribers and other clinical staff. This position works with adult and pediatric clients, and families. Navigation Therapists work closely with consumers, providers and other departments to insure seamless care within Jefferson Center and in the community.

Responsibilities

* Navigation Therapists work with clients in the Mostly Meds.level of care to provide case management, brief therapy and other services to clients primarily engaged at the prescriber level of care. They enact outreach and engagement strategies to special populations.
* Responsible for the coordination and/or completion of needed paperwork including treatment plans, releases of information, CCARs and other needed documentation.
* Responsible for coordination of care with community providers and other departments within Jefferson Center to assure clients are receiving the appropriate level of care. This includes monitoring referrals in and out of the program and to outside resources.
* Provides services as needed to other customers of the Navigation Program to assess, link and follow up on identified resources internally and in the community. Empowers customers to access identified resources and assists with navigating systems of care to meet identified outcomes.
* Knowledgeable about Jefferson Center and community resources and builds relationships with providers to assist in a seamless referral process.
* Maintains a positive focus and excellent customer service skills towards consumers, Jefferson Center staff, and the community. Works from a strength based, recovery based perspective and takes cultural considerations into account when appropriate. Effectively responds to client/consumer needs and problems, initiates and maintains positive interactions, timely response to phone calls, pages, email and other requests.
* Documents all contacts according to Jefferson Center and Navigation Program standards while meeting productivity standards as identified by the Program Director.
* Exhibits enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
* Maintains effective interpersonal relationships with consumers, peers, subordinates, upper management, visitors and the general public.
* Ability to multi-task, prioritize concerns, and effectively manage time independently.
* Attends mandatory in-services, compliance with individualized training plan if required.
* Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases, and utilizes a problem solving approach as well as feedback. Attends supervision at times and intervals agreed upon with supervisor.
* Submits 90% of all SRFs/Progress-to-Date forms within 3 working days (team specific).
* Completes 95% of all paperwork by the due date.
* Meets required number of consumer service hours or other measures of productivity as determined by Navigation Director.
* Works cooperatively with other community agencies, as appropriate, and in agreement with supervisor. Volunteers to work on Center committees and/or task forces.

Note: Navigators will be held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Qualifications

* Master's degree in mental health field and one or more years of experience in a mental health setting.


* License and bilingual preferred.

Keywords: Jefferson Center for Mental Health, Denver , Navigation Therapist, Healthcare , Wheat Ridge, Colorado

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