LPN - Denver
Company: The Denver Hospice
Posted on: January 12, 2019
The Denver Hospice is looking to enhance your nursing career---. Are you a highly skilled LPN who is organized, has great assessment skills, good critical thinking ability, problem solver, and enjoys working with a team? Ready to work in a mission-based, non-profit organization whose goal is family/patient focus? If you answered yes, apply for this Patient Team Assistant position at The Denver Hospice. Competitive salary Comprehensive employee benefits package Voted by employees "Top Workplaces" by The Denver Post POSITION SUMMARY: The Patient Team Assistant (PTA) will be responsible for supporting the clinical team by facilitating and coordinating communication. Supports departmental functions on a daily basis and supports problem resolution. Provides clerical/administrative support to clinical managers and is a resources in the rules/regulations that apply to hospice and strives towards continuous improvement and excellence. Support the mission, values and vision of hospice. KEY REPORTING RELATIONSHIPS: Reports to the Clinical Manager or Director of Clinical Services Works closely with neighborhood/department team members and management ESSENTIAL DUTIES: Demonstrates the ability to contribute to the organization's vision and mission, and protects confidentiality. Utilizes good customer service skills and supports the clinical hospice team for both patients and family members including intervention and mediation with patient/family in regards to complaints, service recovery, requests for cares. Performs several scheduling functions including: daily/weekly CNA scheduling for assigned teams, PTO/Sick Call coordination (may include contacting and redeploying staff), bi-annual holiday coverage schedule, monthly schedule, tracking of weekend day utilization, and daily on-call and afterhours schedule. Processes clinical supply and DME as directed by the Clinical Managers. Receives and transcribes MD/NP orders and conducts death notification., Provides clerical/administrative support to the Clinical Manager including prep/tear down of weekly interdisciplinary team (IDT) meeting materials. Generates various reports, performs other clerical duties including but not limited to: answering phones, typing letters, updating mailboxes and processing faxes. Supports the Clinical Manager as needed with data collection and report creation of team function. Tracks and transcribes information accurately. This may include: productivity, mileage audits, unverified documentation etc. Processes equipment requests/orders from field staff/managers/patients; determines appropriateness of requests, and communicates request to durable medical equipment (DME) company. Notifies DME Company of equipment pick-ups. Demonstrates proficiency with computers, copiers, fax machines and other standard office equipment. Uses effective organization, time-management and prioritization skills. Ability to handle multiple tasks from multiple sources in a busy setting with frequent interruptions. Performs LPN nursing visits as needed following the plan of care and within their scope of practice. Reviews care plan with patient/family and communicates with attending provider for medication and supply ordering. Provides nursing care based on patient/family goals to achieve life closure. Utilizes sound nursing judgement to handle telephone calls and triage as appropriate, and participates in other task force or committee work as assigned. Other duties as assigned. CORE COMPETENCIES: Maintains cooperative, professional, effective working relationships and consistently works in a positive and cooperative manner with fellow team members and health care partners as well as other community members. Possesses excellent customer service and interpersonal skills. Demonstrates excellent problem solving abilities and learns from experiences and applies new knowledge. Communicates effectively with internal/external customers in writing and orally. Manages and prioritizes multiple tasks; works independently with limited supervision but remains team player; self-motivated. Displays flexibility and changes approach/method to fit the situation at hand. Demonstrates stable performance and emotion under opposition and stress. Understands and honors confidential information of all patients and families and demonstrates good judgment in dealing with sensitive issues. Maintains confidentiality and professional appearance and conduct Participates in staff meetings, in-services, and other sponsored functions. Possesses intermediate to advanced computer skills including Word, Excel and Outlook. Basic knowledge of all office equipment and skills including phones, copier, fax, filing etc. Provides accurate and timely documentation in electronic medical record. Uses clear, concise, and professional written and verbal communication. Works independently with direction, anticipates and organizes workflow, prioritizes and follows through on responsibilities. Complete understanding and acceptance of palliative care and hospice philosophy. Ability to communicate compassionately and respectfully with team members, patient/family and community. Able to cope with crises with professionalism and maturity while remaining flexible and dependable. POSITION QUALIFICATIONS: Minimum Education: LPN Minimum Experience: Preferred 2+ years as LPN, experience with hospital or SNF/AL experience Required License: Current Colorado LPN license and BLS, valid Colorado driver's license
Keywords: The Denver Hospice, Denver , LPN - Denver, Healthcare , Denver, Colorado
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