? (7/7/2025) Field Behavioral Health Care Coordinator - Colorado
Company: UnitedHealthcare
Location: Fort Collins
Posted on: July 8, 2025
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Job Description:
Job Description At UnitedHealthcare, we’re simplifying the
health care experience, creating healthier communities and removing
barriers to quality care. The work you do here impacts the lives of
millions of people for the better. Come build the health care
system of tomorrow, making it more responsive, affordable, and
equitable. Ready to make a difference? Join us to start Caring.
Connecting. Growing together. /n This position is a contractually
required role as directed by the Behavioral Health Administrative
Service Organization (BHASO) contract. This position will assist in
organizing, collecting, reviewing and reporting behavioral health
and social information through member visits and phone outreach,
while demonstrating multicultural sensitivity and effective
communication skills with Individuals accessing BHASO services.
This position follows established safety protocols in the community
setting and focuses on linking Individuals to the full continuum of
behavioral health services that they may need. The employee will
deliver culturally appropriate information regarding the
availability of health and community resources that will reduce
barriers to care. /n Schedule: Monday through Friday between the
hours of 8:00 am to 5:00 pm Mountain Standard time. /n This
position is a field-based position with a home-based office. You
will work from home when not in the field. Local travel up to 25%
and mileage is reimbursed at current government rate. /n If you
reside in the state of Colorado, you will enjoy the flexibility of
a hybrid-remote role as you take on some tough challenges. /n
Primary Responsibilities: /n /n - Work collaboratively within the
care coordination teams /n - Respect confidentiality as described
in the UHG Employee Handbook and acknowledged through signature by
all employees. The ability to maintain confidentiality is a
critical and essential component of this position /n - Participate
in Interdisciplinary care team meetings as indicated /n - Serves as
a community liaison and maintains relationships with key
individuals in the community. Serves as an advocate by assisting to
coordinate linkages or referrals to improve health, social, and
environmental conditions for members /n - Knowledge of behavioral
health resources and services, and facilitates linkage to needed
care /n - Communicates the mission and role of the organization to
community associations and stakeholder groups /n - Serve as the
direct personal contact in the community to Individuals who are
unable to be reached through phone calls /n - Conduct member
assessments/n /n - Document the changing needs and condition of the
client and communicate this information necessary parties
including, Care Coordinators, community partners, physician and
other appropriate individuals, according to department policies and
procedures /n - Document assessments, client/family response to
care coordination interventions at the time of the encounter. Meet
departmental standards and deadlines for timely completion of all
required documentation and meet current agency productivity
standards /n /n /n - Educate and assist identified Individuals
about behaviors that can enhance their health and assist with
navigating the behavioral health system /n - Develop a care plan
with goals for Individuals that addresses their diverse needs in a
culturally appropriate way /n - Communicate member issues requiring
interventions to appropriate departments and providers /n -
Maintain confidentiality and use only the minimum amount of
protected health information (PHI) necessary to accomplish job
related responsibilities /n - Participate in staff meetings, case
conferences and in-services. Maintain familiarity with all policies
and procedures that impact decisions and care /n - This position
requires travel. Requires independent, reliable, flexible, and
on-demand, transportation at the incumbent’s expense for travel
between various locations and timely arrival and departure from
various locations. If the employee chooses to satisfy this
requirement by driving a vehicle, the employee must meet the
requirements for Colorado licensure and company requirements for
liability insurance coverage /n /n What are the reasons to consider
working for UnitedHealth Group? Put it all together - competitive
base pay, a full and comprehensive benefit program, performance
rewards, and a management team who demonstrates their commitment to
your success. Some of our offerings include: /n /n - Paid Time Off
which you start to accrue with your first pay period plus 8 Paid
Holidays /n - Medical Plan options along with participation in a
Health Spending Account or a Health Saving account /n - Dental,
Vision, Life& AD&D Insurance along with Short-term disability
and Long-Term Disability coverage /n - 401(k) Savings Plan,
Employee Stock Purchase Plan /n - Education Reimbursement /n -
Employee Discounts /n - Employee Assistance Program /n - Employee
Referral Bonus Program /n - Voluntary Benefits (pet insurance,
legal insurance, LTC Insurance, etc.) /n - More information can be
downloaded at: http://uhg.hr/uhgbenefits /n /n You’ll be rewarded
and recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in. Required Qualifications: /n /n - High
School Diploma/GED (or higher) OR 4 years of community outreach
work experience /n - 3 years of progressive related experience
working with diverse populations, community or faith-based
organizations /n - Intermediate level of computer proficiency
including MS Word, Excel, Outlook and the ability to use multiple
web applications /n - Reside in the state of Colorado /n - Reside
in a location that can receive a UnitedHealth Group approved
high-speed internet connection or leverage an existing high-speed
internet service /n - Access to a designated quiet workspace in
your home (separated from non-workspace areas) with the ability to
secure Protected Health Information (PHI) /n - Access to reliable
transportation and the ability to travel locally approximately 25%
of the time and up to 150 miles round trip to travel to client
and/or patient sites within a designated area /n - Current and
non-restricted state of Colorado driver’s license and
state-required insurance /n /n Preferred Qualifications: /n /n -
Previous healthcare setting experience /n - Knowledge of health
education, motivational strategies, and an empathetic manner
working with the underserved /n - Knowledge of behavioral
healthcare /n - Knowledge of local area /n - Bilingual in English
and Spanish /n /n *All Telecommuters will be required to adhere to
UnitedHealth Group’s Telecommuter Policy. /n /n The salary range
for this role is $19.86 to $38.85 per hour based on full-time
employment. Pay is based on several factors including but not
limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you’ll find a far-reaching choice of benefits
and incentives. /n /n Application Deadline: This will be posted for
a minimum of 2 business days or until a sufficient candidate pool
has been collected. Job posting may come down early due to volume
of applicants. /n /n At UnitedHealth Group, our mission is to help
people live healthier lives and make the health system work better
for everyone. We believe everyone–of every race, gender, sexuality,
age, location, and income–deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups, and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes — an
enterprise priority reflected in our mission. /n /n /n UnitedHealth
Group is an Equal Employment Opportunity employer under applicable
law and qualified applicants will receive consideration for
employment without regard to race, national origin, religion, age,
color, sex, sexual orientation, gender identity, disability, or
protected veteran status, or any other characteristic protected by
local, state, or federal laws, rules, or regulations. /n /n
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment. /n /n /n
RPO RED
Keywords: UnitedHealthcare, Denver , ? (7/7/2025) Field Behavioral Health Care Coordinator - Colorado, Healthcare , Fort Collins, Colorado