RN Charge Nurse-Eastside Adult Medical Clinic
Company: Denver Health
Location: Denver
Posted on: May 16, 2022
Job Description:
Job SummaryUnder minimal supervision, performs supervisory
functions over professional nursing and support staff in an
inpatient unit, specialty clinic, or treatment program in various
patient care settings. Under general supervision, adheres to the
American Nurses Association (ANA) standards of professional nursing
and performance, and the ANA Code of Ethics (2015) to provide care
to all patients. Applies critical thinking, evidence-based
policies, procedures, guidelines and competence to collaborate with
the health care team to promote excellence in patient safety and
quality outcomes. Utilizes the Theory of Human Caring and Caritas
in daily practice. "Jean Watson, PhD, RN, AHN-BC, FAAN, Founder /
Director, Watson Caring Science
Institute."Responsibilities---Oversite of department/unit for
assigned shift including adherence to policy---Delegation of duties
amongst nursing and support staff---Preparation of daily staffing
assignments---Oversite of patient care, admissions and
discharges---Oversite of daily operations and escalation of
communications---Mentoring---Evaluation and documentation of
performance of nursing staff---Facilitate patient flow ---Rounding
for positive patient experience---Other duties as assigned per unit
addendumClinic Charge RN Supervision: **Please note that all
tasks/responsibilities are assigned per the discretion of the
manager**
- Supervision of clinical teams. (RN, MA's, Clerical staff)
oAssist manager with PEPR's (Performance Evaluation) on all direct
reports oTime & attendance (Edit time cards) oSupport staff
schedules: -Approve requests for PTO and other time off etc.
-Balance requests to maintain adequate staffing to meet patient
safety standards of care -Collaborate with
Manager/TL/DOS/Administrative Directors to assist with coordination
of monthly clinic schedules, and other coverageas needed -Staffing
Saturday clinics (if applicable) oSupport staff sick call process
to coordinate staffing oConduct direct reports chart reviews
oAdhere to the Accountability Based Performance (ABP) standards.
oSupport and problem solve with providers and staff members when
they have issues with other
departments/staff/patients/providers
- Clinic productivity oReview data monthly and quarterly with
manager to meet ACS productivity targets oTemplate management in
collaboration with Clinic Leadership/DOS/Administrative
Directors/DoN based on clinic access and communicates changes to
the team. (If applicable)
- Support coordination and orientation of any students or
residents.
- Support onboarding and orientation of all new clinic team
members.
- Coaches direct reports effectively in their use of visual
management.
- Patient Experience Initiatives: Leadership/ Patient rounding,
provider rounding and AIDET observation/competency.
- Proactively manage staff competency training. oCsCAT RN oCsCAT
MA oAny other clinic specific competencies
- Adheres to Denver Health policies and procedures.
- Know and follow compliance of DH Standards of Behavior.
- Act as a role model for DH Standards of Behavior.
- Track and document patient/staff rounding on a monthly basis
(include in monthly meeting).
- Adhere to standard work for monitoring Patient Experience
Score. Clinic administration:
- Regular Clinic Meetings:
- Monthly clinic team meetings
- Daily Clinic Huddles
- Clinic Manager Meetings
- Charge Nurse Council Meeting
- Regular provider meetings, if applicable
- Monitor Quality measures, work with team to identify and
initiate QI activities
- Oversee resident clinic operations and participate in
onboarding. (if applicable)
- Communication of process changes to all staff members
(including appreciation for impact on all clinic staff).
- Collaborate with Nurse Manager, TL, and clerical supervisor to
understand impact of changes on clinical care teams.
- Review patient concerns and complaints with Nurse manager
- Collaborate with Nurse Manager, TL, clerical supervisor, and
clinic team for recruitment, retention, orientation and hiring of
clinic support staff.
- Collaborate, review and problem solve with Nurse Manager to
address personnel issues/accountability based performance.
- Shared responsibility withand Nurse manager, TL, and CS for:
oClinic processes oPatient flow oTeam building oTeam meeting -
setting agenda, conduct the meeting, etc.
- Communicate and problem solve with ancillary departments
(Pharmacy, Lab, Peds- ex. process for pt transfers, Security, IS,
environment services)
- Communicate and champion ACS priorities to all clinic
staff.
- Participation in Committees for the organization
(optional)
- Participate in Lean Events, as needed
- Joint Commission readiness and regulatory compliance oversite
(tracers)
- Oversee and maintain clinic vaccine cold chain process (if
applicable) Charge RN Tasks
- Adhere to productivity standards
- Request staff/float staff request
- Plan/Run Regular meetings with the Nurse Manager and clerical
supervisor
- Organize clinic retreats
- Implement initiatives
- Collaborating/supporting the Nurse Manager with management
decisions
- Devising standard work for clinic with Nurse Manager
- Present at Gemba meeting with Nurse Manager monthly. (Be
prepared)
- Conflict resolution (staff): managing teamwork, personnel, and
clinic flow issues with clinic staff.
- Monitor and adhere to Denver Health productivity targets.
- Utilize Float Team standard work
- Support community outreach (optional)
- Monitor BI reports
- Lean facilitation in the clinic (6S), if applicable
- Structure and conduct team huddles
- Time and Attendance (edit time cards), if applicable
- Clinic administered medication management
- Disseminate DH information appropriately
- Monitor clinic and Nurse Manager Dash board in EPIC
- Create structure and process for managing clinical work ques,
if applicable
- Attend other meetings as appropriate to your location and
projects (optional).
- Promote a culture of Trust Respect and Excellence
- Collaborate with the Appointment Center and operations team to
maintain clinic schedule guidelines and templates in accordance
with departmental standard work. Knowledge, Skills &
Abilities---Adherence to Standards of Professional Nursing
Practice/ Process / Performance [ANA Standards addendum- signed]
and accrediting body standards.---Strong understanding and display
of the principals of customer service as it applies to patients,
staff and the community---Ability to assist in identifying ways to
promote quality patient-centric care and maintain Denver Health's
high level of patient satisfaction. [Nursing Vision
Statement]---Ability to work effectively in a team matrix
environment. Ability to communicate clearly and effectively at all
levels and in a cross functional environment.---Ability to work
closely with multidisciplinary staff, charge nurses, clinical nurse
educator(s), and Nursing Managers, providers,, executive leadership
to provide care to patients with respect to their uniqueness using
informed judgment, competence, individual qualifications, and
collaboration with the health care team. ---Ability to demonstrate
an understanding of assessment findings as they relate to the
disease process and continuum of care.---Supports compliance with
national patient safety goals, accrediting agency standards, and
quality initiatives.---Evaluates practice in relation to
professional standards, statues, regulations, hospital and
departmental policies, standards of care, and regulatory
---Promotes quality care by redefining priorities for care based on
evaluation of healthcare consumer/family response or changing
condition.Education --- Bachelor's DegreeExperience Credentials ---
Registered Nurse (Required) ---American Heart Association (AHA)
Basic Life Support for Health Care Provider Certification/CPR.
---Active Registered Nurse (RN) License in the State of Colorado or
a participating compact state. ---National board certification is a
preference and encouraged for staff nurses.---*Specialty
certifications as required or recommended per unit. ---American
Heart Association (AHA) Basic Life Support for Health Care Provider
Certification/CPR. ---Active Registered Nurse (RN) License in the
State of Colorado or a participating compact state. ---National
board certification is a preference and encouraged for staff
nurses.---*Specialty certifications as required or recommended per
unit. --- Basic Life Support (BLS/CPR) from American Heart
Association (Required) LocationConversionShift AnyWork TypeFull
Time Pay RangeMinimum: 33.61Midpoint: 42.02Maximum: 50.43All job
applicants for safety-sensitive positions must pass a
pre-employment drug test, once a conditional offer of employment
has been made.Denver Health is an integrated, high-quality academic
health care system considered a model for the nation that includes
a Level I Trauma Center, a 555-bed acute care medical center,
Denver's 911 emergency medical response system, 10 family health
centers, 18 school-based health centers, Rocky Mountain Poison and
Safety, a Public Health department, an HMO and The Denver Health
Foundation.As Colorado's primary, and essential, safety-net
institution, Denver Health is a mission-driven organization that
has provided billions in uncompensated care for the uninsured.
Denver Health is viewed as an Anchor Institution for the community,
focusing on hiring and purchasing locally as applicable, serving as
a pillar for community needs, and caring for more than 185,000
individuals and 67,000 children a year.Located near downtown
Denver, Denver Health is just minutes away from many of the
cultural and recreational activities Denver has to offer.We
strongly support diversity in the workforce and Denver Health is an
equal opportunity employer (EOE).Denver Health is committed to
provide equal treatment and equal employment opportunities to all
applicants and employees. As an EOE, Denver Health does not
discriminate against any employee or applicant for employment
because of race, color, sex, age, national origin, religion, sexual
orientation, gender identity, status as a veteran, and basis of
disability or any other federal, state or local protected
class.
Keywords: Denver Health, Denver , RN Charge Nurse-Eastside Adult Medical Clinic, Healthcare , Denver, Colorado
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