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Registered Nurse Patient Coordinator

Company: HealthONE
Location: Denver
Posted on: November 23, 2020

Job Description:

SHIFT: Nights (rotating weekends)

SCHEDULE: Full-time

Are you looking for a role to utilize yourHouse Supervisor, Emergency, Trauma or Critical Care Nursing experience thatgoes beyond the bedside? Are you lookingfor a company that places integrity over their bottom line? Here at HCAHealthcare, our everyday decisions are founded on compassion. Apply today andjoin a team that is dedicated to serving others in need.

HCA Healthcare is a leading healthcare provider with over 31.2million patient encounters a year at locations in 21 states including the UK.We care about our community! HCA Healthcare has continually, been named one ofEthisphere s most ethical company s in the world since 2010. In 2018, HCA spentan estimated $3.3 billion in cost for the delivery of charitable care,uninsured discounts, and other uncompensated expenses.

Weoffer you an excellent total compensation package, including competitivesalary, excellent benefit package and growth opportunities. We believe in ourteam and your ability to do excellent work with us.

Your benefits as a fulltime employeeinclude Medical, Dental and VisionInsurance, Medical and Childcare FlexSpending Accounts, Life and Disability Insurance, Paid Time Off, Paid Family Medical Leave, ClinicalCertification Support, TuitionReimbursement, 401k withCorporate Matching, Employee Stock Purchase Program Employee DiscountProgram and Identity Theft Protection.

Be a part of an organization that investsin you. We are actively reviewingapplications. Highly qualified candidates will be contacted, promptly forinterviews. Submit your application and help us raise the bar in patient care!

Our Transfer Centerteams are committed to providing streamlined access to the right facility atthe right time for every patient, every day, throughout the continuum of care. Join us in our effortsto better our community.

Intrigued? CLICK HERE to learnmore!

TheHCA AccessHealthONE TransferCenter handles the patient movement and logistics for eighteen HCA hospitals andfree-standing emergency rooms across a nine state region including Colorado, Kansas, Wyoming,Nebraska, New Mexico, Texas, Montana, South Dakota, North Dakota. Located inAurora, Colorado, ourmission is to assist in the clinical placement and movement of criticalpatients both into and out of our facilities providing timely access to carefor our patients when minutes matter the most. The transfer center isstaffed 24/7 with seasoned clinical professionals who collaborate betweenphysicians, hospitals, and other immediate health care settings to coordinatethe timely movement of high acuity patients such as STEMI, stroke, trauma,neonatal care, and so forth. Our team is committed to the care andimprovement of human life; impacting over 44,000 patients annually through support tohospital staff both for our HCA facilities and other facilities locally or inoutlying markets. At the HCA Transfer Center, we also assist in arrangingtransportation services when needed through connection with ground and airservices. Our goal is to provide comprehensive solutions that allowhealth care providers the ability to stay at the bedside with the patient whilewe assist in locating placement, transport, and other needed logistics forgetting this patient the access to care that they need.

As a member of our team, you will:

  • Be responsible for coordinating direct admissions andhospital transfers to an appropriate HCA Division hospital.
  • Coordinate ambulance transfers from the HCA Divisionhospitals to other facilities and post-acute care providers.
  • Work in a customer-centric transfer and transport call center;respond to all callers with the aid of an electronic database of serviceprofiles, approved clinical protocols and healthcare information.
  • Efficiently and effectively, manage all hospitaltransfers. Consult with on-call physicians regarding patient care issues,needs and concerns and advise when appropriate.
  • Work collaboratively with HCA facilities to manage allinternal and external patient movements and the allocation of bedassignments.
  • Apply your nursing knowledge derived from education andexperience as foundation for gathering appropriate clinical data to ensureappropriate placement, transfer facilitation, communication, and accuratedocumentation.
  • Facilitate inner facility transfers, maintainingcommunication with all parties including but not limited toattending/accepting MD and referring facility.
  • Communicate with physicians and outlying facilities ifplacement of a specific patient will be problematic. Use problem-solvingskills to determine the best course of action, which will be satisfactoryto the patient, the MD, and the hospital.
  • Make suggestions, and utilize creative thinking andacquired knowledge to assess situations and improve departmentdecision-making and action.
  • Be responsible for documenting and tracking allhospital transfers and transports.
  • Assist in data collection, monitoring, evaluation, andanalyzing of transfer problems for the purpose of developing andimplementing protocols, policies and procedures.
  • Follow specific protocols, policies, procedures, andutilize established resources.
  • Work collaboratively with team members ensuringappropriate patient admissions and exceptional consumer experience
  • Exhibit excellent customer relationship skillsincluding telephone and personal contact with all of the call center scustomer groups, i.e. physicians and their office staffs, nurses, vendorsand fellow employees, etc.
  • Establish and maintains a high degree of awareness andknowledge of participating HCA hospital s medical staff, services andspecial programs
  • Maintain composure and customer-centric communicationwith challenging callers.
  • Practice and adhere to the Code of Conductphilosophy, and Mission and Value Statement. What Sets Us Apart ?

    "Ienjoy the welcoming and fast paced environment, and constant learning! There isnever a dull shift and it s truly a great team to work with!"

    "Workingat the Transfer Center is AMAZING! After being a nurse for over a decade,this is the best place I have ever worked. Management is fantastic. Ileave on time every day, and I still get to use my critical thinking skills ina Nursing capacity. We are like a little family here, everyoneworks together to get things done. It s wonderful!"


    Education and Requirements :
    • Graduate from an accredited ADN or Diploma nursing program
    • Current license to practice professional nursing in the state of Colorado
    • Minimum 5 years acute care RN experience

      Preferences :
      • BSN or Bachelor s degree in nursing
      • 2 years of Critical Care nursing to include ED, ICU and/or House Supervisor experience Helpful Experience:
        • Must be proficient in EMTALA.
        • Excellent communication and interpersonal skills including diplomatic and friendly telephone manner and use of professional vocabulary
        • Ability to self-manage by taking responsibility to initiate, assess and take action
        • Ability to function calmly in stressful situations
        • Knowledge of Division hospital services lines and clinical capabilities
        • Basic typing skills, 35 Word Per Minute
        • Knowledge of Computer Software; Meditech, Tele-Tracking, Central Logic, Bed Management, Microsoft Office, Internet searches and relevant Data Base s
        • Problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the physicians, and the hospital.
        • Ability to analyze information of a complex nature.
        • Ability to organize and prioritize multiple complex tasks.
        • Ability to work independently and under pressure to follow through on issues.
        • Ability to communicate clearly and concisely, both verbally and in writing.
        • Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
        • Ability to work effectively with other employees and external parties.
        • Positive, enthusiastic, helpful personality
        • Customer service oriented We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

          Our Company s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here .
          For questions about your job application or this site please contact HCAhrAnswers at 1-844-###-#### option 1.

          Associated topics: domiciliary, infusion, intensive, nurse clinical, psychatric, recovery, staff nurse, surgical, tcu, transitional

Keywords: HealthONE, Denver , Registered Nurse Patient Coordinator, Healthcare , Denver, Colorado

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