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Case Manager for SUD Services-Bachelor's level

Company: Jefferson Center for Mental Health
Location: Lakewood
Posted on: November 11, 2019

Job Description:

Overview

To provide caseload support for SUD Co-occurring Clinicians, including case management and/or care coordination, documentation, collateral contacts and outreach to Medicaid or self-pay clients with substance use disorders, ages 18-59.

Responsibilities

Job Specific Competencies/Duties:

* Engages consumers, appropriate family members, and significant others as requested and consented to by client, in the strength-based and trauma-informed treatment process and goal-setting. Identifies risk factors including lethality. Works constructively with consumers to reach agreed upon outcomes, and coordinates care with internal and external providers. Maintains appropriate professional standards and provides appropriate follow-up for consumers.
* Complete substance use screening and assessments, and initial engagement strategies with consumers in accordance with clinical practice guidelines and agency policies
* Participate in Evidenced Based Practices and other agency initiatives (MI, PCOMS, CBT, Trauma Informed Care, etc).
* Assist other SUD Clinicians in the care coordination and case management of clients, as needed.
* Knowledgeable about Jefferson Center and community resources and builds relationships with providers to assist in a seamless referral process.

Other Duties (Productivity Performance Measures, Professional Growth/Development, Relationships/Communication):

* Meet required number of consumer service hours as determined by the Network Director through effective caseload management responsive to the level of ongoing clinical need.
* Attends mandatory in-services; compliance with individualized training plan if required.
* Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases, and utilizes a problem solving approach as well as feedback. Attends supervision at times and interval agreed upon with supervisor.
* Corporate Compliance including documentation on practice in accordance with regulatory requirements and clinical guidelines.
* Submits 90% of all Progress-to-Date forms within 3 working days.
* Completes 95% of all paperwork by the due date (CCARS and Service Plans).
* Ensures that fee collections meet the team goal as determined by Network Director. Monitors client balances and takes appropriate steps in accordance with agency guidelines for collecting payment, rescheduling appointments until a fee is paid and/or a payment plan is in place, adjusting fees as needed.
* Completes 95% of case closings within 90 days after last contact, 210 days for meds only.
* Exhibits enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
* Maintains effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public. Uses language and behavior to promote dignity and respect.
* Effectively responds to the client/consumer needs and problems, initiates and maintains positive interactions, timely response to phone calls, email and other requests.
* Demonstrates knowledge and skills to develop therapeutic alliance with consumers and to work effectively and with cultural competence with consumers from diverse backgrounds.
* Participates in staff development activities to enhance professional growth.
* Addresses the whole health needs of the client by ensuring that appropriate releases are in place for physical health care providers, making appropriate referrals as needed when significant physical health needs are a consideration.
* Assesses and treats individuals with various disorders within the scope of one's expertise.
* Utilizes a range of appropriate clinical and recovery focused interventions according to clinical need, or refers as indicated, to trauma specific treatment, wellness classes/coaching, co-occurring/substance use services, and employment services.
* Have an understanding of how trauma impacts the lives of the people being served, so that every interaction is consistent with the recovery process and reduces the possibility of retraumatization.
* Participate in the Center's training/educational programs designed to enhance knowledge about Trauma Informed Care, the impact of trauma and trauma recovery.
* Ensure that delivery practices are guided by the principles of trauma informed care.
* Attends the monthly CAC business meetings in order to stay abreast of regulations and policies governing substance abuse treatment.
* Participate in CAC group supervision per OBH regulations. CAC II, 2 hours each month, CAC III or LAC one hour each month.
* Completes required paperwork for substance use treatment licenses and billing to Medicaid and other funding sources, including Substance Abuse ROI, Substance Use Assessment, Infectious Disease Acknowledgment Statement, Out-of-State Offender Questionnaire, ASAM Level of Care and Placement Criteria and DACOD's.
* Endorse the Center's belief that drug testing can be an effective therapeutic tool as it can serve as a deterrent to substance use, a safety measure for prescribing psychotropic medications and provide support to the client to increase the likelihood of successful abstinence. All CAC clinicians will include random or point-in-time urine drug testing (UDT) as a part of the co-occurring services offered here at the Center. SUD Intake clinicians will referral all SUD clients for Point-In-Time/Baseline UDT upon intake.

Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Qualifications

Education, Knowledge, Skills & Experience Required:

* Bachelor's Degree from an accredited university or college in related field required
* CAC II preferred
* Two or more years related experience and/or training.
* Bilingual preferred
* Skills or experience in integrated health approaches preferred

Keywords: Jefferson Center for Mental Health, Denver , Case Manager for SUD Services-Bachelor's level, Executive , Lakewood, Colorado

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