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Account Manager

Company: Johns Manville
Location: Littleton
Posted on: November 11, 2019

Job Description:

The Account Manager is to be a part of a team consisting of customer service advocates and outside sales representatives for an assigned geographical region or market. The Account Manager is responsible for providing account, sales support and pricing within the geographical region or market to ensure that sales, price, earnings and share objectives are achieved. The Account Manager is the first line of contact for price requests and job quotes and is responsible for the analysis and determination of price and quotes within their parameters and communicating with the appropriate stakeholders. In this role, you will work closely with product management for your assigned product group. Responsibilities: * Analyze customer price, quote and rebate requests to ensure competitive market pricing while maintaining market relevance, balancing revenue, price, margin and share * Manage and facilitate pricing and quoting decisions based on established price strategies * Process job quotes and communications for assigned territories * Obtain competitive information for feedback to sales, product management and price council * Partner with sales, customer service, product management and technical service to deliver the JM experience * Facilitate and manage cross functional meetings with transportation, operations, sales and customer service to insure customer expectations are achieved for job site deliveries. * May be required to perform other related duties as assigned MINIMUM QUALIFICATIONS * Bachelor's degree in Business, Finance or Marketing * 3 years minimum working in customer service / customer facing role, account management and/or pricing/quoting role * Experience developing and maintaining relationships internally and externally * Experience working directly with customers via phone and face to face in both a proactive and reactive manner * Ability to successfully negotiate complex situations * Analytical skills with the ability to analyze and evaluate product lines, customers and markets * Ability to analyze pricing and margin information * Ability to work independently and in a team environment * Microsoft Office (Word, Excel (intermediate level), PowerPoint and Outlook * Work environment is typical of an office setting PREFERRED QUALIFICATIONS * SAP experience * SalesForce.com experience * Results oriented with a strong sense of urgency * Solid interpersonal, verbal and written communication skills Solid problem resolution skills Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Johns Manville, Denver , Account Manager, Executive , Littleton, Colorado

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