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Principal Technical Account Manager

Company: Amazon Corporate LLC
Location: Denver
Posted on: July 14, 2019

Job Description:

DESCRIPTIONWould you like to join one of the fastest-growing organizations within AmazonWeb Services (AWS) and help customer of all industries and sizes gain thebest value and service from AWS? At AWS Enterprise Support Services we'relooking for a Principal Technical Account Manager to support our customers'creative and transformative spirit of innovation across all technologies,including Compute, Storage, Database, Data Analytics,Application-level services, Networking, Serverless and more. This is not asales role, but rather an opportunity to be the principal technical advisorand 'voice of the customer'.As a Principal Technical Account Manager you will directly influence how ourlargest customers use AWS. You will help executives embrace agility anddeliver high impact transformation. You will interface with enterprisearchitects to understand business drivers and assess application portfoliosensuring that cloud solutions are highly scalable, flexible and resilient.You will serve as an advocate for your customer and help shape the futureroadmap of AWS services.Candidates must have AWS knowledge and extensive experience managing supportand operations for customers that have top line revenue impact on a *********** this role you will develop and execute on an operational support strategythat helps our customers continue to grow and be successful on the AWSplatform.You must have proven ability to explain transformational concepts to executivedecision makers and influence their technology strategy. Finally, you mustbe a mentor and role model for your colleagues.Here are some other qualities we are looking for:* Enjoy keeping your existing technical skills honed and developing newones, so you can make strong contributions to technology community.* Enjoy developing technical talent to achieve great things. You will have apassion for educating, training, and enabling cloud solutions experts fora challenging set of customers and circumstances.* Have a strong understanding of enterprise technology adoption. The idealcandidate will have past experience working as a technical leader that haspersonally brought material change to an organization.* Possess exceptional customer focus and a bias for action. You must workvigorously to earn and keep customer trust while communicating a bolddirection that inspires results.* Exhibit a passion for operation excellence by solving customer issues whileteaching customers to optimize business impact.The Principal TAM is our centerpiece of value to our Enterprise SupportCustomers, so if you wish to be at the forefront of innovation, come join us!BASIC QUALIFICATIONS* 10+ years of hands-on technical experience managing strategic accounts.* 7+ years designing, building, and operating large-scale, enterpriseapplications.* 3+ years of customer facing experience leading IT transformation at aFortune 500 or similar multi-national.* Bachelor's Degree in Computer Science, Math, or related disciplinerequired or equivalent work experience.PREFERRED QUALIFICATIONS* Professional experience architecting/operating solutions built on AWS.* Experience managing large scale environments including escalations,incident, problem, and service availability.* Deep understanding of information security and risk management includingcompliance, authentication, federation, encryption, and network security.* 3+ years managing large technology projects with multiple contributorsover many months.* Presentation skills with a high degree of comfort influencing technologystrategy with executives through developers.* Written communication skills including publicly available whitepapers orother documents.Amazon is an Equal Opportunity-Affirmative Action Employer - Female /Minority / Disability / Veteran / Gender Identity / Sexual Orientation.Amazon is an Equal Opportunity Employer - Minority / Women / Disability/ Veteran / Gender Identity / Sexual Orientation / Age

Keywords: Amazon Corporate LLC, Denver , Principal Technical Account Manager, Executive , Denver, Colorado

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