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Director, Client Relationships, Digital Transformation

Company: Online Business Systems
Location: Denver
Posted on: July 13, 2019

Job Description:

As the Director, Client Relationships, Digital Transformation, your role and experience are critical to establish Online Business Systems as a new business partner for your clients. As a trusted advisor who delivers on your commitments, you have established credibility and developed a strong network of longstanding client relationships. You have a proven track record of providing creative solutions to your clients' business challenges by leveraging teams of talented professionals and sophisticated technologies. You are excited to take your knowledge and experience in Digital Transformation and Digital Product Development and combine it with Online's 33-year track record of being a great place to work, delivering results, and providing a unique client experience – all with the goal of meeting or surpassing your clients' expectations.

Critical Competencies for Success: Humble, hungry, smart. You are a relationship builder, have strong business acumen and enterprise I.T. knowledge, and are innovative, entrepreneurial, collaborative, and determined without being pushy. You have high expectations of yourself and those you work with.

What you'll do


  • Create action plans for acquiring, retaining, and growing your Client base.

  • Steadily grow a book of business via a pipeline of client opportunities.
  • Collaborate with Online's Leaders to cross-sell and up-sell all of Online's solutions.
  • Lead day-to-day aspects of client relationships, including gathering and addressing customer feedback, negotiations, and business improvement initiatives.
  • Demonstrate an entrepreneurial drive blending urgency and strategic thinking.
  • Be the conduit between Clients, Onliners, and Online in ensuring stakeholders are informed, engaged, and committed to creating wins.
  • Keep current on emerging technology and innovations.

    What we'd like


    • Sales and Account Management experience in selling Digital Transformation solutions, Digital Product development, Service Management/BMC, professional services, and consulting from the C-suite down to the front lines.
    • Comfortable selling 6 or 7 figure solutions and driving toward an annual quota measured in millions.
    • Ability to travel as needed throughout North America.
    • Dedicated to personally represent our brand.

    • Someone who shares our core values:





      • Caring & Empathy: We look out for each other.
      • Passion: We are energized by what we do.
      • Integrity: We do what's right.
      • Forward Thinking: We are always evolving.
      • Commitment and Perseverance: We finish what we start.






        What you can expect from us


        • A fantastic work environment that focuses on maintaining a great culture. Check us out on www.glassdoor.com.
        • Competitive compensation, benefits, and work life balance.
        • A collaborative environment where passionate and talented team members support one another.
        • Active Slack channels, Lunch and Learns, Team Meetings and Book Clubs to keep you connected and informed.
        • A professional development program that is second to none. Every Onliner has an annual budget plus time (outside of allotted vacation) that they are expected to put toward courses, conferences, exams, etc... It all about growth and development.
        • The Onliner's life – it can be fast-paced and challenging but with a healthy dose of fun mixed in.
        • Career Mentors who are there to assist with career planning and professional development and anything that may come up.
        • The sky's the limit. We encourage Onliners to "Drive their Careers" and anything is possible.

          About us

          Online is a Digital Transformation and Cybersecurity consultancy. Businesses today are under pressure to transform to remain relevant. At the same time, there is unprecedented opportunity to innovate and achieve incredible things never seen before – securely.

          We combine the best technology, business, and security practices, and lead Clients through the transformation process. Onliners embrace our Clients' vision and the challenge of creating something new, and then push the boundaries to deliver. Not just information technology and security, but processes and people as well. It is this holistic approach that truly adds value, ensuring our Clients meet their goals.

          Online was founded in 1986, and our founder, Chuck Loewen, is still President and CEO today. Chuck has always believed in treating our employees (we call ourselves Onliners) and our Clients as guests in his home, and this philosophy permeates our company. We place great emphasis on our culture, always striving to be a great place to work and a great place for our Clients to work with. We look for ways every day to be better than we were the day before, and we are proud to have made the "Best Workplaces in Canada" list for the past 13 consecutive years. There are no signs of slowing down as we look to create new opportunities for Onliners.

Keywords: Online Business Systems, Denver , Director, Client Relationships, Digital Transformation, Executive , Denver, Colorado

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