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Senior Manager, Video Products - Metadata

Company: Spectrum
Location: Littleton
Posted on: June 15, 2019

Job Description:

Client Reference Code: 226404With the acquisition of Time Warner Cable and The Brighthouse Networks, Charter has become the third largest video provider, passing almost 50% of the country in over 40 states. This greater scale and enhanced footprint has created enormous opportunities for product innovation. To optimize this new market position and fulfill its mission to be the nation's leading video service provider, Charter is building on its current teams by hiring additional top talent into integral groups.In support of Charter's role as a leader in bringing customers the best entertainment experience, the company is in search of a Senior Manager with knowledge of metadata and guide platforms to ensure that content is displayed accurately and timely and in the best possible light.The Senior Manager will be a feature owner, responsible for working with and coordinating content providers and metadata vendors such as Gracenote, Rotten Tomatoes and Metacritic to continually ensure that content is displayed accurately. They will keep abreast of industry trends and best practices and champion initiatives and a manage a roadmap to continually improve and provide the customer with the best possible experience.The ideal candidate will have a passion for entertainment and an appreciation of its worth to the consumer that they can effectively convey in the form of impactful and innovative in-guide stunts and promotions. He/she will be able to create and manage a plan and execute against it to leverage the best available content with the features and capabilities of Charter's interactive guides to drive awareness, adoption and usage of the On Demand platform.The role is suited for an innovator who is willing to shape and lead how content will be promoted and marketed across new media and who can manage the operational complexities and intracacies of multiple sources and platforms. He/she will have extraordinary interpersonal, creative and analytical skills and will own the customer facing presentation of Charter's world-class VOD product.This person will have led and directed content management teams and have experience working across internal and external organizations to drive commitment and results. He/she will know the ins and outs of content lifecycles and licensing and be familiar with effective and impactful promotion tactics and will have a strong appreciation and understanding of the underlying analytical measurements that define success and performance - as measured by viewership, audience, and most importantly customer satisfaction.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently connects customers with the best content for the best experience.Manages content placement and promotion with a keen focus on the the program guide and customer experience.Defines and manages a promotion and stunt calendar to time with content releases, windows and marketing events to result in maximum reach and impact. Works well and establishes credibility with content providers to identify the best content and opportunities for promotion and publicity and coordinates and secures resources to ensure executionDetermines and monitors key performance customer experience indicators for the video product portfolio to assess, refine and communicate impact of their efforts.Drives customer-facing initiatives that generate increased engagement, revenue growth and market penetration for the video product.Performs other duties as requested by supervisor.REQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeStrong knowledge of and experience with legacy video platforms, including IPG, CPE, and VODStrong knowledge of broadband services, technology, and marketingStrong knowledge of cable and telecommunications products and servicesAbility to be creative and innovative - willingness to push boundries to drive resultsAbility to work independently and collaborativelyAbility to communicate orally and in writing in a clear and straightforward mannerAbility to communicate with all levels of management and company personnelAbility to maintain confidentialityAbility to make decisions and solve problems while working under pressureAbility to manage multiple projects at one timeAbility to show judgment and initiative and to accomplish job dutiesAbility to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)Ability to manage a teamEducationBS/BA in business, software engineering or marketing or equivalent work experienceMBA is preferredRelated Work Experience Number of Years 5Experience in product management and product marketing High level of experience working in the cable or media industries. Experience with VOD a plus.PREFERRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to think creatively and manage multiple initiatives simultaneouslyAbility to respond quickly to changing market needsAbility to analyze and interpret dataAbility to prioritize and organize effectivelyRelated Work Experience Deep experience in content promotion, placement and marketing WORKING CONDITIONSOffice environmentTravelJob Code : MPD665 Sr Mgr, Video Products Exempt 226404BRPandoLogic. Keywords: Critic, Location: Littleton, CO - 80120

Keywords: Spectrum, Denver , Senior Manager, Video Products - Metadata, Executive , Littleton, Colorado

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