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Assistant Store Manager

Company: My Goods Market
Location: Arvada
Posted on: April 14, 2018

Job Description:

Summary:

The Assistant Store Manager (ASM) provides direction and oversees the work of others in a leadership capacity. He/She assists customers in the purchase of products, develops customer connections, and maintains a positive attitude with every customer. The ASM assists the Store Manager in all operations of the store, and ensures a safe, customer-focused environment at all times. ASMs are responsible for all Store Manager duties while the Store Manager is not present. The ASM position requires a high level of initiative, communication skills, organizational skills, and the ability to project a positive image of United Pacific while constantly providing courteous and friendly service to customers.

Job Qualifications:




  • 2-4 years of experience as a Supervisor or Team Lead at a retail store.
  • Must be at least 18 years of age.
  • High School diploma or GED preferred.
  • Must be authorized to work in the U.S.
  • Must have a valid, infraction-free Driver's License. Ability to communicate effectively in English, both in written and oral forms is required.
  • Strong capability to understand and follow oral and written instructions.
  • Be physically able to stand for long periods of time.
  • Be physically able to lift, push, pull minimum of 50 lbs.
  • Be able to work irregular shifts, including weekends, overnight shifts, and holidays
  • Approximately 75% of work indoors (there are times when an employee will work outside for extended periods of times beyond this percentage).
  • Ability to occasionally climb a ladder to store or retrieve materials, and/or place or remove signage.


    To be successful at United Pacific /My Goods Market, each of us must embrace the following Core Values: Honesty, Respect, Efficiency, Positive Attitude, and Teamwork. These values along with our Guiding Principles, influence our daily work and enhance our service commitment to our customers, vendor partners, communities, and each other. They help define who we are today and guide us to become even better tomorrow.

    The job qualifications described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    United Pacific / My Goods Market is an EOE.

    • Maintain staffing (hiring and employee reorganization); create schedules to meet business needs and ensure excellent customer service.

    • Ensure that all state and federal labor laws/ regulations are adhered to; interact with Human Resources department on a regular basis to ensure compliance.

    • Maintain clean and polished appearance of store all areas of the store, both indoor and outdoor; make repairs as necessary.

    • Ensure all required marketing (posters, signage, etc.) are displayed appropriately.

    • Maintain professional conduct, display a positive attitude, and adhere to Dress Code policy at all times during work shifts, enforce Dress Code policy to employees.

    • Practice excellent customer service to everyone who enters the store, assist with purchases and up-sell items to increase store profitability (includes car washes).

    • Effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, money order, check, and credit card, etc.) to efficiently process customer transactions. Provide assistance/training to all store personnel in utilizing transactional equipment.

    • Adhere to and enforce proper cash handling procedures to prevent losses and enforce security controls established by Company (drive-offs, burglary, theft prevention, identification checks, counterfeit bills, etc.).

    • Use, operate, clean, deep clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.). Provide assistance/training to all store personnel with food service equipment and maintenance.

    • Prepares bank deposits, transfers money to the designated Financial Institution, and accurately completes and files associated paperwork per Company Policy. Change orders are immediately placed in a locked safe.

    • Ensure the ATM is filled daily and/or maintains cash availability; accurately documents transactions and files associated paperwork per Company Policy.

    • Ensure all Company assets are properly secured; funds are placed in a locked safe, required documents are store in its proper location per Company policy.

    • Post price changes of fuel on a daily basis, and ensures all other products have accurate prices posted daily utilizing computer-made signs and/or shelf tags.

    • Analyze daily sales and expense information, perform all other financial analysis to maximize sales/net profits and review profit/loss statements to assist in making recommendations to increase profit margins.

    • Receive supplies and products, verify orders received versus invoice data, physically place all ordered merchandise away in its appropriate location using the FIFO method; report invoice discrepancies to management.

    • Check codes on merchandise when received and periodically thereafter to ensure merchandise is not out-of-date; follow company procedures for removal/disposal and recording out of date inventory, keep all back stock organized (use the FIFO method).

    • Perform inventory duties, including following vendor check-in process, correct product pricing policies, and check/place codes on products according to policy.

    • Act in accordance with and enforce all local, state, and federal laws and regulations.

    • Documents all information pertaining to Incidents on appropriate company approved forms, corresponds with managers and HR.

    • Ensure the accurate and timely training of all new staff members. Utilize all training documentation for training employees, complete thoroughly, and file in employee's training file; mail New Hire Paperwork accurately to company policy.

    • Ensure all new and existing store personnel are trained in all equipment operations/maintenance

    • Perform on-going and timely performance evaluations on store personnel. Consistently provide performance feedback to store personnel involving all duties per the job descriptions.

    • Actively resolve customer's complaints through the customer care process, issuing refunds, exchanges, or voids in a timely and professional manner.

    • Interact with vendors on ordering, promotions, and deliveries. Ensure stock levels are maintained within Company guidelines.

    • Implement merchandising and service programs designed by management accurately and in a timely manner.

    • Other duties as assigned by District Manager.

    Keywords: My Goods Market, Denver, Assistant Store Manager, Executive, Arvada, Colorado

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