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Manager in Training Program (entry level)

Company: Natural Grocers
Location: Lakewood
Posted on: April 11, 2018

Job Description:

OverviewJob SummaryThis is a fast-paced position that is designed to transition into a Store Manager role in as little as ten months! You will act as an ambassador for our customers and will focus heavily on engaging customers and driving World Class Customer Service at our stores. We will provide you the operational and leadership training you will need to be successful as a Store Manager. You will start in our Training Center learning about our processes and what we are all about here at Natural Grocers. From there, you will make your way to one of our fabulous stores where our staff waits to welcome you and support your on the job training and learning in the ways of Natural Grocers. You will spend several months at the store and will have time to manage each department- Produce, Dairy/Frozen, Grocery, Vitamins, Bulk, Receiving, and Front End. In addition, you'll learn how our Store Managers do just that, manage our stores! From driving sales, leading staff, managing operations, and every other critical manager process, you'll get the chance to learn it all and by the time you graduate the program you will confidently step in as the leader at one of our stores! Most importantly, you are going to learn why we are different and how YOU are going to continue to set Natural Grocers apart from the rest! ResponsibilitiesKey Responsibilities LeadershipExemplify World Class customer serviceEngage our customers by focusing on customer experience , building loyalty, and overall guest satisfaction Lead ambassador tables, manage our N-Power customer sign-ups Drive communication and education around our company differentiators (EAP, NHC;s, Product Standards and upcoming events, demos, hotline deals,Motivate and inspire team members and build strong teamsOversee staff and help to resolve any customer or employee issuesLead staff meetings and staff huddlesEngage our teams and customers in a way that supports our values and beliefs TrainingAttend all required training courses and successfully pass all assessments associated with this programPartner with Store Manager to develop staff OperationsEffectively manage inventory and reinforce quality standardsDrive sales and meet store financial goalsCommunicate and drive all company initiativesPartner with HR Business Partner and Store Manager to remain in compliance with company policies Includes documented disciplinary action, managing drug tests completing Feedback Forms, managing promotions, and ensuring proper processes are adhered toEnsure safety guidelines are followed at all timesUnderstand and practice proper procedures when dealing with work-related injuriesLearn and practice administrative tasks, to include: Monthly manager reports Process employee payroll Utilizing HRIS and ATS to complete required tasks Scheduling to labor matrix / PTO management Manage operations gridRecruit , screen and hire employeesMeet operational standards of all departmentsQualificationsEducation, Skills, and Experience RequiredMust be willing to relocate toanyof Natural Grocers' locations after successful completion of the programPossess a four-year college degree OR 1 year within Natural Grocers as a successful Department Manager with Store Manager and Regional Manager recommendationMust have full store hour availabilityAble to manage changing prioritiesPossess strong leadership and communication skills (both written and verbal)Possess strong analytical skillsPossess strong decision making skillsPossesses a sense of urgency in the completion of tasks and ability to stay focused with the task at handPossess excellent customer service skillsShow enthusiasm to lead and develop othersShow interest in natural/organic foods and supplementsPossess strong organization skills and great attention to detailAbility to take direction and follow throughProficient in MS Word, Excel and Outlook This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with or without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other corporate Managers that may not be listed in this job description.

Keywords: Natural Grocers, Denver, Manager in Training Program (entry level), Executive, Lakewood, Colorado

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