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VP of Business Intelligence

Company: Hotels / Resorts / Casinos / Hospitality, Englewoo
Location: Englewood
Posted on: March 14, 2018

Job Description:

Oversees a team of business analysts that use business data and statistical methods to provide insight into past property performance and suggest operational improvements that might impact future property performance. Identifies areas of strategic focus and develops analytical approaches and methodologies. Ensures that the team’s use of business intelligence applications enhances business decision-making capabilities. Essential Functions Data Warehouse Development
• Develop and manage the process to aggregate property level data in a single warehouse that can be used to enable sophisticated reporting and analytics.
• Normalize data in a warehouse environment to enable standardized reporting across the enterprise.
• Lead Data integration and ETL efforts and develop Reporting and Dashboards with mobile access
• Consolidate and standardize disparate systems to achieve an enterprise solution

Property Performance Reporting
• Drive efficiencies in areas where there is currently overlap and redundancy.
• Develop processes and procedures to extract data from property systems resulting in reduced reporting burden on property teams.

CRM/Marketing Automation Rule Development
• Leverage Watson’s marketing automation capabilities to drive automated marketing messages
• Direct the setup of marketing automation rules, educate marketing team members involved in the processes deployed
• Leverage predictive analyses to drive increased visitation and spend across TRH properties
• Ensure accurate predictive modeling on TRH customer segments (Group, Transient, Social) weekly, monthly and quarterly which will allow for superior proactive deployment of sales, marketing and revenue strategies designed to optimize revenue performance through increased ADR and ancillary spend – leading to increased profitability and market share capture.

Health of the Organization Metrics Reporting (Consider adding for 2019)
• Engagement Metrics Reporting & Analysis
• Retention (New Hire and Experienced) Reporting by Property (Voluntary & Involuntary)
• Exit Interview Automation and Scoring
• Labor & Arbitration Activity Reporting and Audit Scores
• Talent Strategy Success Metrics (Internal Promotions, Loss of Key Talent, HiPo Talent Reporting & Inclusion Metrics, Development Plan completion, etc.)
• Training Compliance Reporting (EPL, Lawroom, SANS, Service Essentials, other)
• Case Management Reporting (Whistleblower Helpline Issues, EEO Charges, DOL Complaints, Audit compliance score reporting & analysis. Qualifications Core Competencies Transformational Leadership and Influence skills Ability to translate strategy into execution Excellent Project & Process Management Skills Problem Solving and Analytical Skills Predictive Modeling Decision Frameworks Revenue Management Talent Management Minimum Qualifications Bachelor’s Degree in Business, IT, Decision Science, Engineering, Mathematics or Information Technology 7-10 years of experience in Decision Sciences 5 years minimum in a managerial or leadership role

Keywords: Hotels / Resorts / Casinos / Hospitality, Englewoo, Denver, VP of Business Intelligence, Executive, Englewood, Colorado

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