Director for Information Technology - Infrastructure Services

Company: FHLB Des Moines
Location: Colorado Springs
Posted on: June 1, 2025

Job Description:

Director for Information Technology - Infrastructure Services page is loadedDirector for Information Technology - Infrastructure ServicesApply locations Academy District 20 EAC (Education and Administration Center), Colorado Springs, CO time type Full time posted on Posted 10 Days Ago job requisition id R0011246Location:EAC (Education and Administration Center)Recruiting Start Date:05/19/2025Estimated Start Date:08/01/2025The Director of Information Technology - Infrastructure Services is responsible for engineering, managing, and supporting Academy District 20 enterprise infrastructure. The role manages the Infrastructure Services team and outsourced managed service providers responsible for the systems, network, including WAN/LAN and Internet connectivity, remote access, security, storage, virtualization, cloud services, data center, voice, mobility, disaster recovery and business continuity. The position is responsible for providing oversight, implementing appropriate controls, and performing regular and effective reviews of all technical aspects, including operational support activities.The following statements are illustrative of the essential functions of the job and other key duties that may be required. The description may not include all functions performed by the incumbents in various locations. The district reserves the right to modify or change the duties or the essential functions of this job at any time.

• Reports consistently for work as scheduled
• Performs other duties as assigned
• Attains proficient or higher evaluations on established Performance Standards
• Assesses project issues and identifies solutions to meet productivity, quality, and goals all while ensuring team members have the necessary tools and skills
• Assist with development of operational budget for the Infrastructure Services department, including vendor and contract management
• Builds organizational talent by creating a learning and development environment to engage and retain direct reports
• Collaborates with all stakeholders to develop, implement, and communicate district-wide policies, procedures, guidelines, and programs regarding the support and safety of the district network and hardware platforms
• Collaborates with the Application and Data Services, District Technology Technician Supervisors, Digital Integration Services, and the Chief Information Officer (CIO) to determine technical direction, design, implementation, and support to infrastructure and associated resources
• Collaborates with the CIO and DTT Supervisors on configuration and roll-out of the district provided 1:1 program
• Demonstrates leadership expertise to establish strategic direction, as well as significant depth of technical expertise in current technology trends, including systems, storage, network, cloud infrastructure, security operations, and automation technologies among others
• Ensures compliance with specific education requirements such as Colorado Student Data Privacy, CIPA, COPPA and FERPA
• Establishes yearly department goals that help the district meet its mission and strategic priorities
• Fosters and supports a productive environment and directly assists department personnel to resolve technical and functional problems
• Implements a district network security strategy and proactively monitors networks to prevent security breaches or threats
• Leadership and management of Infrastructure Network Engineers, Security Network Specialist, PC Network Tech, and System Administrators
• Leads the enterprise infrastructure with high availability, maximum support delivery model including systems, network, access control and identity management, security, storage, virtualization, cloud services, data center, voice, mobility, and disaster recovery
• Management and scheduled maintenance of shared infrastructure deployments and patching schedules
• Manages and troubleshoots physical security camera system hardware and upgrades
• Manages infrastructure project activities and timelines for all approved projects including initiation, planning, execution, implementation, and ongoing support
• Manages the design, configuration, and maintenance of the wide area and local area networks(fiber?)
• Manages the district-wide phone system
• Manages the district-wide wi-fi infrastructure
• Monitors and troubleshoots data communications and fiber infrastructure between the district and all outside service providers
• Oversees data center operations including power, cooling, networking, external connectivity, cabling, physical security, environmental controls, and general datacenter facilities
• Provides input and advice to CIO during annual budget development and monitoring
• Provisions hardware and software as required for business needs
• Researches, develops, and implements programs to ensure widespread use of best practices
• Serves as an information resource, assists in problem solving, and provides technology expertise to schools, departments, committees, the Board of Education, and administrator groups
• Supervises the documentation of disaster recovery procedures for enterprise-wide systems
• Understands and communicates requirements to appropriate team members and establish clear ownership, project timelines, and defined service level agreements for project tasksKnowledge, Skills, and Abilities
  • Ability to analyze project requirements for impact on systems and integration dependencies
  • Ability to communicate, orally and in writing, technical information concerning assessment matters to a lay public
  • Ability to establish and maintain effective working relationships with individuals from many diverse backgrounds and professions
  • Ability to follow oral and written instructions
  • Ability to maintain confidentiality
  • Ability to manage simultaneous demands and set clear priorities
  • Ability to work independently without direct supervision
  • Ability to workdays, hours, locations, and assignments as directed by the supervisor within the position responsibilities
  • Commitment to shared decision-making and collaborative teaming
  • Considerable knowledge of computer equipment and related software for diagnostics
  • Excellent cooperative, collaborative, and problem-solving skills
  • Experience developing training materials that will be used for district-wide training
  • Experience in interacting with stakeholders and understanding internal school/staff/student needs
  • Experience with fostering a culture of innovation and leveraging technical understanding of current infrastructure technology, including networks, unified communication, data centers, and business applications, as well as best practice standards for their use
  • Experience working in or managing a smaller, fast-paced, broad focus IT organization with a history of success building highly productive teams
  • Knowledge of and experience with system administration tasks on supported enterprise systems
  • Knowledge of school-based processes and operations helpful
  • Proficiency in the use and application of the Microsoft Office Suite and 0365
  • Proven ability to provide high-energy leadership and contribute to the success of the Information Technology Team
  • Strong infrastructure technology experience with an understanding of how it translates to service delivery and business enablement
  • Strong network experience, including design, topology, routers, switches, firewalls, load balancers, security, redundancy
  • Strong storage solutions, virtualization, security, project management, service-oriented architecture, service and hardware monitoring, SLA and change control, Disaster Recovery, and maintenance scheduling experience
  • Willingness to participate in ongoing training as required
  • Working knowledge of ITIL Process FrameworksWork Environment: The work environment characteristics described here are representative of those a staff member typically encounters while performing the essential functions of this job. They are included for informational purposes and are not all-inclusive.Physical Demands: The following are some of the physical demands commonly associated with this position. They are included for informational purposes and are not all-inclusive. All physical demands, if listed, are considered essential functions.
    • Sits, stands, walks, stoops, kneels, and crouches/squats while performing duties
    • Has oral and auditory capacity enabling interaction interpersonally and/or through communication devices
    • Uses eyes, hands, and finger coordination enabling the use of equipment and writing utensilsCognitive Functions: The following are some of the cognitive functions commonly associated with this position. They are included for informational purposes and are not all-inclusive. The staff member may be required to analyze, communicate, compare, compile, compute, coordinate, copy, evaluate, instruct, negotiate, synthesize, reason, and use interpersonal skills.Required Qualifications:
      • Bachelor's (Baccalaureate) degree (e.g., B.A., A.B., B.S.)
      • Up to 3 Years Technical Knowledge and Experience Configuring and Managing ShoreTel/Mitel Unified Communication Solutions, or Equivalent Enterprise Solution
      • 3-5 Years Technical Understanding and Experience Configuring and Managing HP/Aruba Routers, Switches, Firewalls, Wireless LAN Controllers, Wireless Access Points, or Equivalent Enterprise Solution
      • 5+ Years Experience Developing and Managing Strategic Business Relationships with Technology Vendors, Suppliers, and Business Partners
      • 5+ Years Experience Leading Successful Enterprise IT Infrastructure Teams Comprised of In-House and Outsourced PersonnelPreferred Qualifications:
        • Master's degree (e.g., M.A., M.S., M.Eng., M.Ed., M.S.W, M.B.A., M.L.S.) in Computer and Information Science
        • Certification in CETL - CoSNTimeline:Posting Date: Monday, May 19Closing Date: Monday, June 2 at NoonPreliminary Interviews: Wednesday, June 18Final Interviews: Friday, June 20Compensation Range:$131,575-$141,575Scheduled Weekly Hours:40Hours per Day:8.0 hour(s) per dayNumber of Days per Year:225 DaysBenefits Eligibility:Full-time - RegularFor more information on our benefits, please visit Employee Benefits - Academy District 20 (asd20.org) .FLSA Status:United States of America (Exempt)How to Apply:
          New applicants (including current district staff members) must use the Workday application portal. Documents emailed directly to a supervisor will not be considered for application purposes and will not receive a response. A completed online application also includes the following uploaded documents in PDF format:
          • A letter of application which states why you feel you are qualified for the position and your background
          • A statement of your philosophy of administration and the role of the administrator in this position
          • A current resume
          • Three current letters of recommendation (i.e., less than one year old)
          • Complete undergraduate and graduate transcripts (in color, readable, and reflecting official status where applicable)
          • Applicable Colorado License or evidence of eligibility as indicated in the job posting above
          • We do not accept "Alternative Principal Authorizations"
            No other documents will be accepted. Thank you for not uploading and submitting any additional materials.
            
            Please do not call to request site visits or interviews at the school/location. Please direct all inquiries via the email address indicated on the posting.Hiring Manager Email:shelley.kooser@asd20.org
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Keywords: FHLB Des Moines, Denver , Director for Information Technology - Infrastructure Services, Executive , Colorado Springs, Colorado