Director of Catering Operations
Company: SSA Group
Location: Denver
Posted on: February 1, 2025
Job Description:
National Western Center, Denver, Colorado, United States of
AmericaJob DescriptionPosted Wednesday, January 22, 2025 at 5:00
AMSSA Group at the National Western Center is looking for a
talented Director of Catering Operations to join our team!Please
note that for this position, we accept applications on an ongoing
basis. There is no set deadline for submitting your application. We
encourage interested candidates to apply at any time, and we will
review applications as they are received.Who are we:SSA Group works
with zoos, aquariums, museums, and other cultural attractions on
integrating dining, retail, admissions and more. We increase
revenue opportunities for partners across the United States. With
50 years in the business, SSA has refined the basics while
pioneering better ways forward.SSA was built by families, for
families, with a family's sense of love and dedication. We don't
just rely on the best practices in our industry, we customize best
practices for each partner to set the bar higher and
higher.Position Title: Director of Catering OperationsReports to:
General ManagerResponsibilities
- BEO management and execution of event operations experience
necessary, with dedicated focus to food setup, presentation, room
presence, and overall event flow.
- People person that is guest service oriented.
- Leads team through active coaching and upholding standard of
service as necessary to success of the operation.
- Operational oversight of full Catering Operations - inclusive
of buffet, hors d'oeuvres, plated, small to large-scale
events.
- Works directly with Catering Management Team, Executive Chef,
and/or General Manager onsite in mapping out Catering
Operations.
- Responsibly geared towards presenting a clean and welcome
experience for guests through upholding sanitation
requirements.IDEA + Belonging
- Promote an inclusive & supportive approach within the Brand
team, with networking continuing at all units.
- Focuses on removing barriers and empowering growth and
opportunity for team members at all levels.
- Leads by example through Sustainability/Conservation efforts;
displays knowledge of efforts in business application as well as
giving adequate opportunity for teaching to unit staff as
necessary.
- Engages with SSA/Unit in driving community effort through
engagement activities and focus on opportunities of giving back.Job
Requirements
- Goal-oriented and flexible to meet the needs of the
operation.
- Comfortable with managing an employee life-cycle, from hire to
retire.
- Strong interpersonal and communication skills, including the
ability to articulate to our client, General Manager, and HQ
personnel.
- Proven leadership skills with an understanding of the
importance of team building/development, while fostering
partnerships.
- Demonstrates financial management, merchandising, analytical,
planning, and leadership skills.
- Computer knowledge and skill level for basic office
functions.
- Exceptional problem solving/decision making skills combined
with the ability to be organized.
- Individual who brings excitement and opportunity to engage with
the team and guests.
- Demonstrates desire to help the team succeed.
- Driven by cultural attractions and the environment they
support.Requirements
- Experience managing in a high-volume catering, fine-dining
catering, and/or equivalent banquet events.
- Basic culinary experience preferred (but training offered);
with ability to navigate multiple menu items and support food
quality, presentation, and service to the standard of service per
location.
- Knowledge of food safety standards, quality, and
presentation.
- ServSafe or Food Handling Certification a plus.This is by no
means an exhaustive list of all responsibilities, skills, duties,
requirements, efforts or working conditions associated with this
job description. The Company reserves the right to revise the job
description or to require that other or different tasks are
performed when circumstances change.SSA Group, LLC. is an equal
opportunity employer. We embrace diversity and equal opportunity
through our commitment to building a team that represents a variety
of backgrounds, perspectives, and skills.The more inclusive we are,
the better our work will be.Compensation and Benefits
- Full-Time
- Salary - based on range in consideration of relevant job
experience and certification/education; if position is physically
in Colorado or California, salary range will be posted above
following EPFEW Act
- Vacation or TAFW (time away from work) Plan - we want our team
to take time as they need, so don't accrue hours but rather give
you freedom to schedule within scope of the business and your
needs
- Medical, Dental, Vision, Life Insurance; employee premiums
applicable
- Short-Term Disability and Long-Term Disability, employer
sponsored; scaled-salary pay following submission and approval of
leave
- Birthing Parent Plan covers up to (6-8) weeks fully paid leave,
based on birthing event
- (4) Week fully paid Parental leave following birth, adoption or
foster event, can be coupled with Birthing Parent Plan to extend
above timeline
- 401k program, eligible for enrollment after (1) year of
employment during January or June open enrollment periods, company
is not matching at this time
- $75 monthly cell phone stipend
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Keywords: SSA Group, Denver , Director of Catering Operations, Executive , Denver, Colorado
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