Service Sales Manager
Company: Orion Talent
Location: Denver
Posted on: April 18, 2024
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Job Description:
Position Details:
Title: Service Sales Manager
Location: Denver, CO
Shift: Monday-Friday
Compensation: $130,000-$140,000/yr.
Benefits: Company Medical, Dental, and retirement plan available;
car allowance
Travel: Travel within assigned territory to visit client sites
Vaccine Requirement: No
Position Description:
Drive the activities and performance of the Service Sales
Representatives (SSR) team in each assigned territory. Set
individual and team sales targets, track results, and provide
ongoing training, development, and coaching to the Associates under
your care.
Essential Duties and Responsibilities:
--- Hire, onboard, and continuously coach Service Sales
Representatives to achieve company goals.
--- Coauthor a formalized Associate Development Plan (ADP) for each
member of the team and conduct quarterly progress meetings to
encourage continued growth and
--- Conduct annual performance evaluations for each
--- Provide meaningful weekly Plan and Review (PAR) sessions for
each
--- Develop annual sales plan for assigned territories and set
individual sales targets for each SSR.
--- Ensure each SSR consistently generates revenue through timely
follow up on recommended repairs from technicians in the field.
--- Provide guidance to each SSR to understand the customer's
organization and decision-making process and commit the customer to
a decision-making timetable.
--- Assist each SSR to perform site surveys of mechanical, as
needed.
--- Ensure each SSR provides the client with solutions identified
by field technicians, supervisors and/or project sales
representatives.
--- Educate and assist SSRs with understanding the urgency and
priorities based on customer needs.
--- Assist SSR with receiving parts quotes and preparing proposals
for customers with urgency.
--- Works closely with the Operations Department and communicate
customer needs, repair requirements, etc.
--- Prioritizes customer's requirements and displays a high sense
of urgency to meet demands.
--- Accurately applies company pricing policy.
--- Supervise SSR use of sales software, to include the ERP system
and CRM; become an expert in each and develop the same in each
--- Track and report sales results weekly
--- Analyze data in CRM system to track performance of each SSR and
the team, against established company KPI's.
--- Build and maintain long-term business relationships that
protect the maintenance base and lead to future new
Requirements:
--- Bachelor's Degree preferred.
--- 5 or more years of sales, management, or process improvement
experience with proven success
--- Experience in planning and implementing winning sales
strategies.
--- Excellent written and verbal communication
--- Experience using Microsoft Office; CRM, Word, PowerPoint, and
Excel
--- Must possess a valid driver's license and currently maintain a
safe driving record as required by the company's insurance
provider.
Competencies:
To perform the job successfully, an individual should demonstrate
the following competencies to perform the essential functions of
this position:
--- Business Acumen - Understands business implications of
decisions, displays orientation to profitability, demonstrates
knowledge of market and competition, and aligns work with strategic
goals.
--- Highly Competitive - Possesses a strong desire to compete and
succeed.
--- Goal and Results Orientated - Sets aggressive goals and holds
oneself accountable to achieving them.
--- Emotional Control - Remains calm and professional under intense
situations, whether positive or negative
--- Professionalism - Approaches others in a tactful manner, treats
others with respect and consideration regardless of their status,
accepts responsibility for own actions, and follows through on
commitments.
--- Initiative - Identifies areas for improvement, formulates a
plan, and implements change.
--- Teamwork - Balances team and individual responsibilities,
exhibits objectivity and openness to others' views, gives and
receives feedback, contributes to building a positive team spirit,
builds morale and group commitments to goals and objectives, and
recognizes accomplishments of other team members.
--- Customer Service - Maintains a positive attitude and ensures
customer's needs are met.
--- Organized - Prioritizes and plans work activities effectively;
considers importance and urgency of each task.
Physical Requirements:
The physical demands and work environment characteristics described
here are representative of those that must be met by an associate
to successfully perform the essential functions of this job.
--- Able to drive a vehicle for frequent local travel, and drive
for relatively long distances on occasion.
--- Able to walk and stand for long periods of time.
--- Able to lift 25 lbs. from floor to waist; and to carry 25 lbs.
at waist level for 25 feet.
--- Able to climb stairs and ladders.
--- Able to squat repetitively, crawl stoop, crouch or kneel for up
to 5 minutes at a time.
--- Able to access rooftop units and work at heights and in some
cases tight or enclosed spaces.
--- Able to wear a respirator if needed; may have brief exposure to
environments that are smoky and dusty.
Keywords: Orion Talent, Denver , Service Sales Manager, Executive , Denver, Colorado
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