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Director of Operations Excellence

Company: CorePower Yoga, LLC
Location: Denver
Posted on: February 10, 2024

Job Description:

Tuesday, February 6, 2024 OUR PEOPLE POWER OUR PURPOSE Join our team and ignite your intention to make a difference. Together, we'll create an experience powerful enough to transform lives, including your own. Discover what happens when physical meets mindful.
We are fiercely committed to our core values of empowering everyone, practicing gratitude, building community, growing forward and laughing together. We embrace our differences and foster an inclusive space where everyone can reach their full potential. We uplift, inspire and guide one another. We make time to share the power of yoga together, celebrate milestones and find joy in the present moment. ROLE SUMMARY T he Director of Operations Excellence will lead CPY's strategic efforts in key areas of operations, including yoga, communications, process, and new studio openings. You will design, develop, document, and communicat e our operating standards , best practices , franchise standards, and company information to all team members . This role will engage cross-functionally with all department to ensure processes are optimally designed and communications are thoughtfully planned and implemented . The Director of Operations Excellence will also serve as an advisor to the COO and Senior Operations leaders , communicating feedback and qualitative data from the field, and will participate in operational strategic planning. KEY RESULT AREAS Define, Develop and Document Core Processes

  • Oversee process documentation efforts: identifying cross-departmental impacts and optimizing processes for efficiency and efficacy
  • Challenge the status quo and actively seek out opportunities to streamline process and clarify ownership and accountability
  • Solicit input and feedback across the organization and franchise partners to identify and share best practices Strategic Communication Planning & Execution
    • Define and develop a strategic communications program that thoughtfully and consistently ensures every team member receives information appropriate to their job duties in a timely manner
    • Balance and reinforce cascading and direct-to-team-member communications to ensure consistency of communications and reinforcement of messaging .
    • Design and maintain a company intranet or portal that provides timely , relevant, secure, and mobile-accessible access to information based on job role
    • Lead development and updates of the Operations Manual and Franchise Operations Manual and supporting tools and systems
    • Manage communication s ystems for the field
    • Collaborate with cross functional teams to ensure alignment of operations considerations and comms strategy
    • Manage franchise communications program and support
    • Oversee cross functional efforts and timeline to ensure studios open with excellence
    • Collaborate with Real E state and Construction to ensure operations strategy and execution are considered in the development process
    • Provide on ground support week of open through NSO Manager, lead that role and function Yoga Operations
      • Oversee yoga programming, including organization + operations of teacher training program
      • Strategize initiatives that increase teacher recruitment, including structure for auditions and intensive programs
      • Collaborate with field leaders and cross functional partners on process and content upgrades needed for yoga programming and teacher development.
      • Lead the central team that delivers content, training, organization and administration to the field teams for success of all yoga operations EDUCATION, SKILLS & QUALIFICATIONS
        • A minimum of 6 years' experience in an operations or communications role with a multi-unit concep t , franchise experience preferred
        • 6 + year's experience in a senior multi-unit leadership role; both field-based and head office based leadership experience required
        • Proven ability to identify initiatives that generate revenue and improve profitability
        • C reative thinker and problem-solver, with ability to toggle between the big picture and the details
        • Ability to build relationships with individuals with diverse personalities and styles and at different levels of seniorit y
        • Ability to identify lead measures that move the needle and focus a team's energy on driving lead measures
        • Ability to develop and execute operations plans including developing budgets, goals, metrics, strategy, and tactics
        • Ability to effectively lead internal and external meetings
        • Thrives in a fast-paced environment and can prioritize while working under multiple deadlines
        • E xcellent problem solving skills; ability to effectively collect, analyze, organize, distill and present information.
        • Excellent negotiation skills, able to build consensus and find creative solutions
        • Excellent written and oral communication skills
        • Must model and coach CorePower Yoga leadership values: Attitude of Gratitude and Optimism, Team Player, Deliver Results and Live our Mission BENEFITS AND PERKS
          • Company offered Medical, Dental Vision plans
          • Life insurance
          • Disability insurance
          • Employee assistance program
          • 401(k)
          • Generous paid time off policies
          • Complimentary all-access membership to CPY, plus one additional person
          • Discount on teacher training and lifestyle programming
          • In studio and online retail discounts (40% off major athleisure brands)
          • Hybrid office environment (in office Tuesday and Wednesdays)
          • Four weeks work from anywhere
          • Free parking
          • Dog-friendly office COMPENSATION
            • Annual salary $ 115 , 000 - 130,000 based on experience
            • Up to 20% bonus potential WHO WE ARE CorePower Yoga is sharing the transformative power of yoga with every mind, everybody, everywhere. We are the nation's largest yoga studio brand with over 200 locations across the country, digital livestream and on-demand classes, and thousands of passionate yoga teachers providing the opportunity for people to breathe, move and sweat together - discovering the magic that happens when physical meets mindful. We believe in the power of connecting with community, making a difference, and the power that is yours from the inside out. This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. CorePower Yoga is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.
              CorePower Yoga provides reasonable accommodation and/or modification to disabled individuals to assist in the application process. Any individual requiring accommodation/modification to complete this application should contact Human Resources at HumanResources@corepoweryoga.com .
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Keywords: CorePower Yoga, LLC, Denver , Director of Operations Excellence, Executive , Denver, Colorado

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