Dispatch Manager

Company: Orepac Holding Company
Location: Denver
Posted on: November 19, 2023

Job Description:

Job Title: Dispatch ManagerPay & FSLA Status: Competitive Compensation, D.O.E.; Salary exemptRegular Schedule & Shift: Monday - Friday; Day shiftRegular Weekly Hours: Full-time/40 hours per week (overtime as needed)Paid Time Off (PTO): 80 hours accrued year 1; 120 hours accrued annually after year 1Paid Sick Time: 48 hours annuallyManagement Position: YesBranch Location: Denver, CO POSITION SUMMARY:Under the direction of the Operations Manager, the Dispatch Manager is responsible for providing daily direction and support to the branch's commercial and local delivery drivers. Through demonstrated safe behaviors, the Dispatch Manager will direct delivery drivers to provide accurate, efficient, and on-time deliveries of finished products to customer locations and/or specified job sites. This position is responsible for providing superior levels of management and leadership to a team of direct-reports and building an environment that focuses around employee engagement and OrePac's core values. OrePac Building Products seeks dynamic individuals who exemplify excellence in quality, trust, value, and service. Our ideal candidate for this position is an effective problem-solver with excellent communication, leadership, and organization skills.COMPENSATION & BENEFITS PACKAGE:Competitive compensation, D.O.E. + opportunities for quarterly/annual performance bonuses based on branch/company/employee performance + annual reviews with opportunities for pay increases based on employee performance. Medical, dental, and vision insurance up to 70% paid by OrePac.FREE Informed Health Line and Health Advocates.Health Spending Account (HSA) available with up to $1,000 annual OrePac contribution.Flexible Spending Account (FSA) available.FREE Employee Assistance Program (EAP).FREE life and Long-Term Disability (LTD) insurance.Short-Term Disability (STD) insurance available.Accident, Hospital Indemnity, and Critical Illness plans available.401K with up to 3.5% OrePac contribution.Paid time off (PTO) as specified above.Paid sick time as specified above.7 paid holidays annually.FREE gym membership.Employee discount. ESSENTIAL DUTIES & RESPONSIBILITIES:Manage staffing in accordance with company policies and applicable state and federal laws. Responsibilities include: interviewing and hiring qualified candidates; training, developing, and appraising employees (including new hire orientation and performance reviews); planning, assigning, and directing work; rewarding and disciplining employees (including termination); taking corrective action as necessary in a timely manner; addressing complaints and resolving personnel issues.Responsible for maintaining a personnel structure and staffing level to accomplish the delivery operation's mission in an effective and efficient manner. Responsible for taking calls and managing the schedule of trucks on the daily receiving board. Ensures drivers are routed effectively to meet planned commitments while keeping in mind length, the purpose of the trip, and freight requirements. Use of route optimization and knowledge of the local market to meet established delivery targets and goals.Responsible for onboarding new drivers and management of delivery operations equipment and expenses, including but not limited to, issuing keys, and record sheets, providing credentials to drivers, maintaining records of mileage, fuel usage, scheduling and tracking of repairs, and other expenses. Will issue equipment to drivers such as hand trucks, dollies, and blankets. Will coordinate for a helper to assist the primary driver as necessary dependent on scheduled deliveries and route. Records time of departure, destination, cargo, and expected time of return.Responsible for providing professional and timely communication to OrePac customers to expedite or locate missing, misrouted, delayed, or damaged products. Responsible for arranging pick-up and return of material. Establishes service or delivery routes with the expectation to revise and adjust as necessary based on market demands. Responsible for arranging backhauls as appropriate. Responsible for adherence to OrePac's safety program. Shares responsibilities with Operations Management in efforts to aid in training, conducting safety observations, and participating in incident investigations to determine root causes. Assures driver compliance with applicable state and federal regulations.Follow and comply with OrePac's policies and procedures and applicable state and federal laws. Will develop and manage to established goals for efficiency and profitability of trucking operations as periodically established.REQUIRED SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.Must be flexible and ready to adapt within a fast-paced working environment while maintaining quality results and achieving operational delivery goals. Strong communication skills. Comfortable engaging and leading individual and team discussions and meetings. Ability to articulate direction and expectations to teammates in a clear and concise manner. Ability to re-prioritize as necessary throughout the day with minimal supervision and effectively communicate changes with the team. Knowledge and understanding of safety and transportation requirements, DOT compliance, ELD equipment use, route optimization, and delivery efficiencies.Excellent organization, problem-solving, and multi-tasking skills.Strong leadership and decision-making skills.REQUIRED EDUCATION & EXPERIENCE:High school diploma or General Education Degree (GED). 3 to 5 years of related experience and/or training.Any combination of education, training, or experience that demonstrates the ability to perform the duties of the position will be accepted in place of the education and/or experience requirements listed for this role.PHYSICAL DEMANDS:Regularly required to see, talk, and hear. Specific vision abilities required by this job include close vision and ability to adjust focus.Regularly required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl. Regularly required to use hands and fingers to handle or feel objects, tools, or controls. Regularly required to reach with hands and arms. Regularly required to lift/move/manipulate up to 50 pounds and occasionally team lift up to 100 pounds.WORK ENVIRONMENT:The noise level in the work environment is usually moderate/loud. The employee frequently works in high, precarious places. The employee occasionally works in outside weather conditions. DRESS CODE:All employees are expected to wear clothing appropriate for the nature of OrePac business and the type of work being performed. Clothing should be neat, clean, and tasteful. SAFETY DUTIES & RESPONSIBILITIES:Report all incidents and accidents to one's immediate supervisor within 24 hours.Maintain the work area in a safe and healthful condition.Report, and whenever possible correct, unsafe working conditions to branch leadership.Operate vehicles while in the course of employment in a safe and lawful manner.Provide assistance to reduce or eliminate workplace hazards.Comply with company drug testing policies and procedures.Comply with company Personal Protective Equipment (PPE) policies. OrePac will provide required PPE to employees.OREPAC HISTORY & CULTURE:Founded by the Hart family in 1977, OrePac is a family-owned and operated wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry. At OrePac we value trust, integrity, and a dedication to excellence. That commitment can be found in the services we offer, the quality of the products we provide, and the way we treat our employees and customers. This dedication to our markets has enabled us to make a positive impact on the shelter industry and the communities we serve. Our vision is to create trusted partnerships by providing quality products and maintaining strong relationships through unmatched service, operations, and logistics. Our mission: Make Complicated Simple---.LEGAL STATEMENTS:OrePac provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OrePac complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This job description is not intended to contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.Regularly scheduled workdays, hours, and shifts are described above. Shift availability may vary. Hours may need to be extended or adjusted at any time, with or without notice, to meet the needs of the organization.To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The required skills, education, experience, and physical demands listed above are representative of the minimum knowledge, skills, and/or abilities required to perform the essential functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.OrePac supports a safe and drug-free workplace. OrePac may administer a pre-employment background check and/or drug-screen, as well as random and/or reasonable suspicion drug-screens during employment.Employees are required to perform safety duties and responsibilities in accordance with acceptable and safe work procedures. OrePac's safety policy requires the use of Personal Protective Equipment (PPE) in designated safety-sensitive areas while on OrePac property. OrePac employees who handle or deliver OrePac products while not on OrePac property are required to adhere to OrePac's safety policy and use the required PPE necessary for their specific role.The dress code described above is representative of what an employee must wear while performing the duties of this position. Individual branches may issue more specific guidelines than what is outlined below. Reasonable accommodations may be made for individuals with religious beliefs, observances, or practices related to the dress code.KEY WORDS: Dispatch Manager, Dispatch Supervisor, Dispatch Manager, Dispatch Supervisor, Dispatch Manager, Dispatch Supervisor, Dispatch Manager, Dispatch Supervisor, Dispatch Manager, Dispatch Supervisor PI7dc19588a453-25660-33272335

Keywords: Orepac Holding Company, Denver , Dispatch Manager, Executive , Denver, Colorado