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Key Account Manager

Company: ITG Brands
Location: Denver
Posted on: September 17, 2023

Job Description:

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace that is diverse and inclusive. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.Job Summary: Responsible for leading the Company's representation at the field level (internal and external) related to assigned Chain retail and Wholesale accounts and are responsible for Compression Calling on Sr. Leadership across the assigned portfolio that includes the development of strategic relations, business plans and execution impacting performance. Will act as the face of the Company for the assigned portfolio of customers to oversee and manage activities that create a sustainable competitive advantage for the Company. WHAT YOU WILL DO Duties and Responsibilities: (This list is not exhaustive and may be supplemented as necessary by the Company) Customer Development:

  • Engage with Sales leadership to share key channel and customer requirements and identify opportunities to leverage across the company
  • Lead Customer Development strategies and plans to support formal Joint Business Planning (JBP) processes across assigned/targeted accounts
  • Own customer level contacts and partnerships that drive alignment between ITGB and the customer key strategies. Buyer Level and +2 levels above
  • Own and implement total Customer Wiring approach to integrate us and our customers holistically
  • Form a strategic partnership with customer representing "One Company" across the 3 business units
  • Establish and execute customer "touch" frequency with a focus on live/in-person interactions a minimum of 1x per month Customer Headquarter Selling and Execution:
    • Accountable to deliver assigned Sales KPI's and key Sales and Brand initiatives across the assigned customer portfolio
    • Identify and pursue incremental opportunities to shape the customers current and future business practices to grow the Company brand share while strengthening the Company as a preferred vendor partner
    • Sell and gain commitment for the annual Joint-Business Plan with the customer that aligns with the company Business/Brand plans 18mo planning horizon to deliver assigned KPI's tied to volume, distribution, share, profit, and any other objectives at customer/channel level
    • Customize and link company strategies, plans, and key initiatives with the customer's key strategies and tactical plans Retail Store Development:
      • Measure and enforce all requirements of our retail and wholesale partnership agreements so that they are in full compliance by retail stores
      • Maximize effectiveness of all Merchandising Fixtures/Displays to present a competitive merchandising advantage at retail
      • Deploy retail execution guidelines and key objectives to Retail selling organizations to maximize in-store sales results
      • Ensure all pricing models/metrics are fully implemented across retail portfolio (base price, promotions, gap to competition, etc.)
      • Effectively and efficiently communicate with ITGB Field Personnel to enable and support high level execution in-store Required Minimum Qualifications: Education and Experience:
        • High School Diploma/GED
        • 3+ years related sales experience to include, but not limited to:
          • Regional customer management experience within the Broader Consumer Products Industry
          • Experience selling across a variety of channels up to and including: Convenience, Club, Grocery, Mass, Drug, Dollar, Discount, Tobacco Store, and Wholesale channels.
          • Must be 21 years of age or older
          • Must possess a valid driver's license issued from state of residence Knowledge of:
            • Proficient in the use of Microsoft Office Suite (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams
            • CRM / TPM tools (i.e. SFA/MEI, Sales-Force, etc.) Skilled in:
              • Verbal and written communication
              • Attention to detail
              • Problem/situation analysis
              • Effective time and task management
              • Multitasking capabilities
              • Flexibility and adaptability
              • Building strong business relationships with customers Ability to:
                • Communicate to a broad and diverse audience
                • Maintain effective working relationships
                • Demonstrate critical thinking
                • Work with diverse populations and varying education levels
                • Receive and communicate information orally and in writing
                • Prioritize assignments, workload, and manage time accordingly
                • Ability to effectively monitor category performance with planning and communication Preferred Qualifications: Education and Experience:
                  • Bachelor's Degree in Business Administration or related field of study
                  • 1+ years sales managerial experience Everyone Belongs ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at . This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position. What We Offer --- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans --- Dollar for dollar 401k match up to 6% and 5% annual company contribution --- 15 Company-paid holidays--- Generous paid time off --- Employee recognition and discount programs --- Education assistance --- Employee referral bonus program --- Hybrid workplace - remote / in office --- Summer hours --- Casual dress policy Monday through Friday

Keywords: ITG Brands, Denver , Key Account Manager, Executive , Denver, Colorado

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