Area Manager -US CCS Field Ops

Company: Crawford & Company
Location: Denver
Posted on: May 28, 2023

Job Description:

Excellence In Everything We Touch
Position Summary
Under the general direction of Managing Director, the Market Operations Manager has primary responsibility for increasing market share, expanding product offerings and supporting overall revenue growth to include production and file handling responsibilities in the region as needed. Responsible for the team effectiveness with respect to growth and technical product delivery in assigned markets. This position may also include support of surge events in other regions in the business unit.

• 
  
• This role is Remote Eligible - Southwest Region based candidates only
  
  Responsibilities
  
  • 
    
  • 
    Primary responsibility will be working closely with technical personnel to drive sales growth within the Southwest Region through new opportunities and expanding product offerings.
    
    
  • 
    Assists Managing Director in development of the annual sales plan and coordinates local sales efforts with national and regional sales plans.
    
    
  • 
    Responsible for sales growth as established by the VP Managing director.
    
    
  • 
    Maintains product quality through compliance with service standards and client instructions.
    
    
  • 
    Ensures timely closing and accurate billing of files.
    
    
  • 
    Actively represents Service Region in industry organizations and functions and upholds image of corporation through sales efforts, recruiting, thought leadership, panel participation and speaking engagements.
    
    
  • 
    Stays abreast of changes in industry.
    
    
  • 
    Upholds the Crawford Code of Business Conduct at all times.
    
    
  • 
    Participates in special projects or performs duties in other areas as requested.
    
    
    Requirements
    
    • 
      
    • 
      College degree or an equivalent combination of education and experience.
      
      
    • 
      1-3 years of previous claims experience delivering the services and/or supervising the delivery of services offered by the branch office; previous sales experience preferred.
      
      
    • 
      Decisions require balancing of various issues. Frequent interaction with internal and external customers.
      
      
    • 
      Position must be based in the market city identified for expansion and growth.
      
      
    • 
      Ability to do frequent travel within Southwest Region (Colorado, Utah, Nevada, New Mexico, Arizona).
      
      
    • 
      Appropriate compliment of management and staff.
      
      
    • 
      Must have valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services and jurisdiction of branch office.
      
      
    • 
      Strong verbal and written communication skills.
      
      
    • 
      Strong presentation and oral communication skills.
      
      
    • 
      Strong product knowledge and industry knowledge skills
      
      
    • 
      Ability to effectively sell claims services within the insurance industry.
      
      
    • 
      Ability to interact with and clients and prospects to sell Crawford services.
      
      
    • 
      Thorough knowledge of services being delivered by branch office.
      
      
    • 
      Personal computer skills.
      
      
    • 
      Good organizational and interpersonal skills.
      
      
      About Us
      Why Crawford?
      Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
      At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
      We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
      When you accept a job with Crawford, you become a part of the One Crawford family.
      
      • 
        
      • 
        Our total compensation plans provide each of our employees with far more than just a great salary
        
        
      • 
        Pay and incentive plans that recognize performance excellence
        
        
      • 
        Benefit programs that empower financial, physical, and mental wellness
        
        
      • 
        Training programs that promote continuous learning and career progression while enhancing job performance
        
        
      • 
        Sustainability programs (https://www.crawco.com/about/social-responsibility) that give back to the communities in which we live and work
        
        
      • 
        A culture of respect, collaboration, entrepreneurial spirit and inclusion
        
        
        Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
        #LI-IP1
        Posted Date2 weeks ago(5/8/2023 3:04 PM)
        Requisition ID2023-22348
        Job LocationsUS-CO-Denver
        Position TypeRegular Full-Time
        CategoryClaims
        Business UnitCUS_Loss Adjusting US

Keywords: Crawford & Company, Denver , Area Manager -US CCS Field Ops, Executive , Denver, Colorado