Real Estate Brokerage Operations Manager
Company: WayUp
Location: Denver
Posted on: May 28, 2023
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Job Description:
We are seeking an incredibly talented and growth-minded
individual who wants to help build something incredible. Our
brokerage is home to some of the top producing agents and teams in
town, and keeping the brokerage running on all cylinders is clutch;
that is largely this person's role. Our team is FUN, energetic, and
committed to a significant impact in our community. This person
needs to reflect these values, and have a strong desire to
transform lives (both their own, their families, their co-workers,
and clients) as a result of their work. As our brokerage continues
to grow, we're looking for the Operations Director (known in our
system as a Market Center Administrator, or MCA) to grow with us.
This position is essentially a mix of the CFO of the office
(managing the books, processing agent documents and checks,
coaching agents in our financial model, etc.) and an Office Manager
(paying the bills, opening/closing processes, helping coordinate
events, and outreach, etc.). This is a very key role on the
Executive Leadership Team of 4 talented people that run the office.
Here's some more info on the role: The MCA is a critical member of
the Market Center leadership team, which also includes the
Operating Principal (OP) and the Team Leader (TL). In collaboration
with this team, the MCA uses the systems, tools, and conversations
of the Growth Initiative to collaboratively drive the Market Center
to profitability through growth in market share. Additionally, this
leadership team drives the Career Growth Initiative (CGI) in the
Market Center. They lead associates to set goals, point associates
to the production solutions that will enable them to achieve their
goals and then engage associates in weekly conversations to keep
them on track with their goals. The MCA can be thought of as the
"voice of value" in the Market Center. Using the tools and
conversations of the Growth Initiative and Career Growth
Initiative, they own the Market Center's value systems and
consistently quantify and communicate value to support associate
validity. They use this value to both attract and retain associates
while supporting associates' growth in production. They monitor
their success by inspecting net agent count and profitability, and
they meet or exceed the standard of netting at least five
associates per month. Additionally, using these tools and
conversations, they support associates in building profitable
businesses by demonstrating and consulting on shared
business-building fundamentals. Responsibilities: The MCA leads the
Market Center staff in designing and implementing powerful support
and operational systems that empower associate businesses. They are
leaders in strategic, financial decision-making, ensure appropriate
bookkeeping and accounting systems are accurately maintained,
complete weekly soft closes, and assess Company Dollar daily. MCAs
own Market Center profitability and understand that increasing
revenue through growth in market share unlimited their
opportunity.They support the Team Leader and associates and lead
the Market Center staff. MCAs proactively use the systems, tools,
and conversations of the Growth Initiative and the Career Growth
Initiative to minimize challenges. However, when challenges arise,
MCAs leverage evidence from the Growth Initiative and the Career
Growth Initiative to direct associates to productive solutions.The
MCA uses the Leverage system and tools to hire and lead a powerful
staff who will support the MCA, TL, and OP in achieving Market
Center goals as a product of achieving their own goals.The MCA is
an individual who is a rapid problem solver, who easily and quickly
learns from their environment, and who appreciates an efficient
work structure. They are able to think through a problem or
solution in order to present it logically to others and enjoy a
variety of responsibilities in a changing environment.They are not
typically demanding, strive to cultivate trust and goodwill through
effective communication, and are concerned about doing what is
right according to the standards. Qualifications: --- The MCA must
be an independent decision-maker, self-sufficient, and
self-directed in their activities while understanding their
activities must be in complete alignment with the Growth
Initiative, the Career Growth Initiative, and the rest of the
Market Center leadership team. --- MCAs have a track record of
success in supportive leadership roles with a background in
accounting. --- At least 1-3 years of experience in leading others.
Compensation: $70,000
--- The MCA leads the Market Center staff in designing and
implementing powerful support and operational systems that empower
associate businesses. They are leaders in strategic, financial
decision-making, ensure appropriate bookkeeping and accounting
systems are accurately maintained, complete weekly soft closes, and
assess Company Dollar daily. MCAs own Market Center profitability
and understand that increasing revenue through growth in market
share unlimited their opportunity.They support the Team Leader and
associates and lead the Market Center staff. MCAs proactively use
the systems, tools, and conversations of the Growth Initiative and
the Career Growth Initiative to minimize challenges. However, when
challenges arise, MCAs leverage evidence from the Growth Initiative
and the Career Growth Initiative to direct associates to productive
solutions.The MCA uses the Leverage system and tools to hire and
lead a powerful staff who will support the MCA, TL, and OP in
achieving Market Center goals as a product of achieving their own
goals.The MCA is an individual who is a rapid problem solver, who
easily and quickly learns from their environment, and who
appreciates an efficient work structure. They are able to think
through a problem or solution in order to present it logically to
others and enjoy a variety of responsibilities in a changing
environment.They are not typically demanding, strive to cultivate
trust and goodwill through effective communication, and are
concerned about doing what is right according to the
standards.
Keywords: WayUp, Denver , Real Estate Brokerage Operations Manager, Executive , Denver, Colorado
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