Community Manager
Company: Fairfield
Location: Lakewood
Posted on: May 27, 2023
Job Description:
$1,000 Sign-On Bonus*
Community Manager
ABOUT THIS POSITION:
Fairfield Residential properties are known for our visible and
available on-site staff that keep our residents loving where they
live. Our Community Managers are independent leaders that maintain
these high standards and approach all facets of the property's
operations with strong business instincts and a customer-centric
mindset.
Community Managers play a critical role in hiring, coaching and
supervising a high performing team. Their focus is to ensure the
property's revenue and profit targets are met while maintaining
best in class standards for customer service and high retention for
our residents.
This is a busy, exciting job for a dynamic, self-motivated
collaborator who is passionate about a vibrant career in
residential property management. In this role, you must have the
ability to work a flexible schedule to include weekends and some
holidays. This position reports to a Regional Supervisor.
THIS POSITION MAY BE RIGHT FOR YOU IF:
- YOU ARE DRIVEN BY CUSTOMER SATISFACTION and work diligently to
maintain their happiness.
- YOU GET INTO THE NUMBERS and all the ways that projecting,
calculating, tracking and reporting them makes a business
successful.
- YOU ARE A GOOD LISTENER that approaches the needs of your
colleagues and residents with empathy and a commitment to solving
problems
- YOU SET THE WORK ETHIC STANDARD by expecting the same of others
as you expect of yourself.
- YOU ARE TECH SAVVY especially with the Microsoft Office suite
and Yardi (or similar) software.
- YOU KNOW THAT INTEGRITY MATTERS and exhibit a strong adherence
to ethical standards including, but not limited to, the ability to
maintain confidentiality and fiduciary responsibility.
- YOU STAY ON TOP OF IT with admirable time management and
organizational skills. WHAT YOU CAN EXPECT TO DO IN THIS ROLE:
TEAM MANAGEMENT
- Recruit, lead, motivate, and develop a high performing and
diverse staff.
- Provide coaching, guidance, ongoing feedback and light
mediation.
- Ensure adherence by all staff to company policies and
procedures. FINANCE MANAGEMENT
- Prepare, execute and truly own the property's operational
budget.
- Utilize an online accounting system such as Yardi to generate
and review reports to ensure property is within budgeted
expectations and make recommendations for cost savings and revenue
generating opportunities.
- Oversees customer collections and implements legal proceedings
when necessary PROPERTY MANAGEMENT
- Ensure budgeted occupancy levels at budgeted rental rates are
in conjunction with other goals of the property.
- Prepare and conduct property inspections and corporate or
investor tours.
- Maintain a collaborative working relationship with the on-site
professional team to seamlessly coordinate and prepare for the
welcoming of all new residents. SALES & MARKETING
- Ensure the effective execution of marketing programs per
branding and marketing standards.
- Represent and ensure the content for your property is
represented accurately on marketing assets such as the property
website and social media. CUSTOMER SERVICE
- Increase resident satisfaction through lease renewal strategies
and resident retention plans.
- Serve as a Fairfield ambassador by effectively and
professionally managing residents' concerns. WHAT YOU'LL NEED ON
DAY ONE:
- 3+ years of hands-on property management experience with a
successful track record as a supervisor is strongly preferred
- Strong understanding of financial statements such as budget,
financial reports, P&L Statements, General Ledger etc.
Experience in writing and maintaining budgets.
- Strong understanding of federal, state and local fair housing
laws and provisions HOW TO STAND OUT:
- A previous track record of maintaining occupancy and net
operating incomes in multi-family property management
position(s).
- Strong references as a supervisor of a large team. *The sign on
bonus, less usual deductions, will be paid following the completion
of 90 days of employment.
#LI-RYAN
Estimated Rate of Pay:
$68,500.00 - $77,500.00
This position is exempt; the range above reflects annual
salary.
The pay range displayed for this position is determined by skills
and experience required, location and job complexity*. Potential
job offers may vary based on the skills, education, and experience
an individual candidate holds. This range reflects base rate only,
and does not include allowances, perks, commissions or bonuses
applicable to this position (if any). In addition to base salary,
Fairfield offers all full time associates the following, upon
meeting eligibility requirements:
- Paid time off, paid holidays and sick days, paid time off for
volunteering activities (optional)
- Matched 401(k)
- Medical, dental & vision insurance
- Flexible spending account
- Life insurance
* Pay range is a calculation based on a midpoint price. Fairfield
complies with all wage and hour laws, including minimum wage and
salary exempt requirements.
Keywords: Fairfield, Denver , Community Manager, Executive , Lakewood, Colorado
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