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Catering Manager - Hilton Denver City Center

Company: Hilton
Location: Denver
Posted on: May 27, 2023

Job Description:

Come join our team as our next Catering Manager! Our Hotel is located at the heart of downtown Denver, a half-mile from the Colorado Convention Center. Larimer Square, Coors Field and the Denver Performing Arts Complex are all within a mile of our front door which makes us an excellent base for both leisure and business travel.
What will I be doing?
As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
--- To organize, plan and prioritize your duties by developing plans and goals.
--- Timely communication to internal and external clients via telephone, email, written documents or in person.
--- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
--- Demonstrate knowledge of job systems, products, systems, and processes.
--- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
--- Selling and influencing both internal and external clients.
--- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
--- Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
--- Participate in customer site inspections and assist with the sales process as necessary.
--- Other duties as necessary based on business needs.
--- Regular attendance.
Hilton amazing benefits consist of:
- Medical, Dental & Vision after 90 days of employment.
- Free ECO Pass.
- Best-in-Class Paid Time Off (PTO) Program.
- Free use of the gym and lockers onsite.
- Free Employee Meal.
- Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
- Our stock purchase plan - Hilton Shares Employee Stock Purchase Program (ESPP) gives you the opportunity to purchase Hilton stock through after-tax payroll deductions at a 15% discount and benefit from the hard work you put in to making Hilton a success.
- Go Hilton - Take advantage of the best Team Member Travel Program in the industry- with opportunities to experience Hilton hospitality around the world.
What are we looking for?
--- Minimum Years of Experience: one (1) year Hospitality related experience at manager level.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
--- Knowledge of the hotel property management systems (Delphi.fdc)
--- Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability

      What will it be like to work for Hilton?
      Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
      Job: Catering and Event Services
      Title: Catering Manager - Hilton Denver City Center
      Location: null
      Requisition ID: HOT09EBW

Keywords: Hilton, Denver , Catering Manager - Hilton Denver City Center, Executive , Denver, Colorado

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