Catering Manager - Hilton Denver City Center
Company: Hilton
Location: Denver
Posted on: May 27, 2023
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Job Description:
Come join our team as our next Catering Manager! Our Hotel is
located at the heart of downtown Denver, a half-mile from the
Colorado Convention Center. Larimer Square, Coors Field and the
Denver Performing Arts Complex are all within a mile of our front
door which makes us an excellent base for both leisure and business
travel.
What will I be doing?
As Catering Manager, you will be responsible for the development of
market segment(s) including solicitation of new customer
relationships, and negotiation of business through proposals and
contracts to close business. Creative design of menus and events to
maximize revenue and event experience. Maintain existing
relationships with corporate and social accounts. Fostering all
internal customer relationships to ensure consistent, high level
service throughout the pre-event, event, and post-event phases of
events. Directs event logistics to affected departments and team
members responsible for event execution. Serve as the primary
contact and is responsible for his/her experience.
Specifically, your essential functions will be to perform the
following tasks to the highest standards:
--- To organize, plan and prioritize your duties by developing
plans and goals.
--- Timely communication to internal and external clients via
telephone, email, written documents or in person.
--- Create and maintain relationships with clients to set and meet
client expectations and deliver on those expectations.
--- Demonstrate knowledge of job systems, products, systems, and
processes.
--- Resolve conflicts and negotiate with others while handling
complaints, settling disputes, and resolving grievances and
conflicts.
--- Selling and influencing both internal and external clients.
--- Make decisions and solve problems by analyzing and evaluating
the issues and determine the best solution.
--- Ensure high quality service by communicating and assisting
others to understand the guest needs, providing direction and
guidance, feedback and individual coaching when needed.
--- Participate in customer site inspections and assist with the
sales process as necessary.
--- Other duties as necessary based on business needs.
--- Regular attendance.
Hilton amazing benefits consist of:
- Medical, Dental & Vision after 90 days of employment.
- Free ECO Pass.
- Best-in-Class Paid Time Off (PTO) Program.
- Free use of the gym and lockers onsite.
- Free Employee Meal.
- Participating in the 401(k) Plan and company match is the perfect
way to save for the future. We match 100% of every dollar eligible
TMs contribute up to 3% of pay, plus 50% of every dollar
contributed on the next 2% of pay.
- Our stock purchase plan - Hilton Shares Employee Stock Purchase
Program (ESPP) gives you the opportunity to purchase Hilton stock
through after-tax payroll deductions at a 15% discount and benefit
from the hard work you put in to making Hilton a success.
- Go Hilton - Take advantage of the best Team Member Travel Program
in the industry- with opportunities to experience Hilton
hospitality around the world.
What are we looking for?
--- Minimum Years of Experience: one (1) year Hospitality related
experience at manager level.
It would be advantageous in this position for you to demonstrate
the following capabilities and distinctions:
--- Knowledge of the hotel property management systems
(Delphi.fdc)
--- Relevant degree, in business development or other relevant
business field, from an academic institution (CMP, CPCE)
Since being founded in 1919, Hilton has been a leader in the
hospitality industry. Today, Hilton remains a beacon of innovation,
quality, and success. This continued leadership is the result of
our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key
attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the
lodging sector from luxurious full-service hotels and resorts to
extended-stay suites and mid-priced hotels. For nearly a century,
Hilton has offered business and leisure travelers the finest in
accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest
experiences across its global brands
(http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision
"to fill the earth with the light and warmth of hospitality" unites
us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart
of it all!
Job: Catering and Event Services
Title: Catering Manager - Hilton Denver City Center
Location: null
Requisition ID: HOT09EBW
EOE/AA/Disabled/Veterans
Keywords: Hilton, Denver , Catering Manager - Hilton Denver City Center, Executive , Denver, Colorado
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