Assistant Manager
Company: Sonic
Location: Evans
Posted on: March 19, 2023
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Job Description:
GENERAL PURPOSE OF POSITION: Assists in managing the operations
of a Sonic Drive-In and assumes responsibility for drive-in
operations in the absence of other management. Trains and supports
the drive-in employees in order to provide quality food in a clean,
safe and efficient manner so that guests will have an enjoyable
experience at the Sonic Drive-In.
ESSENTIAL JOB DUTIES:
2.Directs and assigns drive-in employees to perform all duties in
the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back
Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating
Carhop and if applicable Drive-Thru) as needed and depending on
store volume, during a shift to ensure the preparation (portion
control), temperature, packaging, appearance, presentation, taste
and service of all menu items meet operational standards.
3.Adheres to and monitors employee compliance of the drive-in
employee handbook, policies and practices. Takes appropriate action
to address employee issues and policy violations and immediately
reports all employee issues, complaints and policy violations to
his/her immediate supervisor.
4.Performs opening and/or closing duties in compliance with Sonic
Drive-In policies and procedures.
5.Monitors and makes appropriate adjustments to staffing levels
during assigned shift.
6.Monitors and maintains inventory levels and food cost control
during assigned shift and completes weekly inventory as needed.
7.Completes assigned administrative duties timely and accurately.
Assists in maintaining files, records and all required
documentation.
8.Reinforces the importance of placing guests' needs first to
drive-in employees on a consistent basis.
9.Immediately responds to guest requests in a respectful manner.
Reports guest complaints to immediate supervisor and assists in
resolving such complaints.
ADDITIONAL DUTIES:
Performs all duties in the Basic Stations (Fountain & Frozen,
Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor,
Food Prep, and if applicable Drive-Thru) as needed and depending on
store volume, during a shift to ensure the preparation (portion
control), temperature, packaging, appearance, presentation, taste
and service of all menu items meet operational standards.
Operates switchboard and records customer order, repeats order in a
clear and understandable manner.
Operates Drive-Thru window and sales register and makes accurate
change quickly and efficiently.
Prepares fountain drinks and ice cream items.
Prepares food by cutting and chopping food items and cooking on
grill or in fryers.
Prepares food orders efficiently within 2-3 minute time frame.
Packages all menu items into bags or trays and places drink orders
into drink carrier.
Serves food to customers in an efficient manner as necessary when
working in other Basic Stations.
Occasionally moves food product weighing up to 50 lbs into freezer
and shelves stacked from floor to ceiling.
Occasionally disposes of trash by transporting bags outside and
into dumpsters.
Occasionally cleans areas of drive-in, including mopping, sweeping,
washing dishes, wiping counter-tops and emptying used grease.
Complies with all federal, state and local wage and hour laws and
labor and employment laws.
Wears required uniform and appropriate personal protective
equipment as outlined in the Sonic Drive-In operations manual.
Performs frequent washing and sanitizing of: food areas, food
preparation tools, and hands.
Performs other job-related duties as assigned or required.
ENVIRONMENT: Frequent exposure to heat and hot liquid shortening
while cooking. Frequent exposure to freezer when stocking food
items. Occasional exposure to extreme temperatures based on
variable weather conditions.
QUALIFICATIONS AND JOB REQUIREMENTS:
General knowledge and understanding of the restaurant industry or
retail operations required. Six months of restaurant management
experience (QSR) or one year entry level retail management
experience required.
Experience running shifts without supervision
Effective communication skills
Basic math and basic reading skills
Basic computer skills
Ability to follow directions
Ability to work irregular hours, nights, weekends and holidays
Ability to multi-task
Ability to successfully solve problems
Works with autonomy once given direction
Complies with all Sonic Drive-In Policies and Procedures, and all
health and sanitation laws and regulations
Keywords: Sonic, Denver , Assistant Manager, Executive , Evans, Colorado
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