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Senior Director, Human Resources

Company: iDE
Location: Denver
Posted on: January 28, 2023

Job Description:

iDE is an international NGO with over 40 years of experience in designing and delivering market-based solutions to poverty in 11 countries. iDE is headquartered in Denver, Colorado USA with operations in 14 countries around the world. iDE believes that markets can be a powerful force for improving smallholder prosperity by creating income and livelihood opportunities for poor rural households.

We are currently seeking a Senior Director, Human Resources in our Denver, CO headquarters.


The HQ-based Senior Director, Human Resources carries responsibility for leading, managing, and supervising all iDE Headquarters HR functions as well as setting parameters and standards for the HR functions of iDE's country programs and social enterprises, providing direct support when appropriate. The Senior Director provides guidance and support to iDE's senior management on all matters related to iDE's human resources and ensures execution of all HR functions for iDE staff with HQ contracts.

To be successful in this role, you should be a great communicator with high emotional intelligence, strong knowledge about employee benefits and the various laws and regulations that apply to them, strong attention to detail, and excellent organizing skills. You must bring passion for our mission and our people into your daily work. You must have a sense of humor and a calling to serve others.

Finally, as the Senior Director of HR, you will have access to sensitive employee information, such as payroll and compensation data, personnel files, performance reviews, background checks, and disciplinary reports and are expected to maintain confidentiality at all times.


  • Strategies: Develop organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives and ensuring that iDE is an employer of choice.
  • Execution: Implement human resources strategies by executing departmental functions, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee engagement and retention, and EEO/OFCCP compliance.
  • Policies: Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values. Follow consistent human resources and compensation benchmarking protocols. Review/ revise/ update existing policies in collaboration with the CEO and the Executive team.
  • Compliance: Support management by providing human resources advice, counsel, and decisions; analyzing information and applications. Ensure compliance with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
    Specific duties and responsibilities:
    • Oversee the performance management program for HQ employees, including ongoing feedback and coaching, periodic performance appraisals, and performance improvement plans. Work hand in hand with country office HR leads, country leaders, and Global Operations Directors to ensure strong performance management programs for country office/ social enterprise staff including ongoing feedback and coaching, periodic performance appraisals, and performance improvement plans.
    • Oversee development and implementation of key HR policies: HR Policy Framework, U.S. Employee Handbook, International Assignment Policy, and provide review and guidance on country-level employee handbooks.
    • Recruit, hire, onboard and orient all new employees with HQ contracts, including country directors and some other international staff. Specifics will vary depending on positions and locations.
    • Work with the CEO to plan and manage compensation of all iDE employees through benchmarked data to ensure equity and competitiveness across iDE.
    • Plan and manage benefits for employees with HQ contracts, including: medical/dental/vision insurances; life/AD&D/LTD/STD insurances; travel insurance; political risk insurance; worker's compensation insurance; unemployment insurance; pension, including a 403(b) plan for U.S. employees; paid time off.
    • Work hand in hand with country office HR leads, country leaders, and Global Operations Directors to ensure comprehensive and equitable benefits are provided across each country office.
    • Ensure availability of appropriate training and development opportunities for HQ employees and work hand in hand with country office HR leads, country leaders, and Global Operations Directors to ensure appropriate training and development opportunities for country office and social enterprise employees.
    • Provide support for employee relations issues, disciplinary actions and terminations for HQ employees and partner with country office HR leads, country leaders, and Global Operations Directors to provide guidance and support for country office/ social enterprise employee relations issues, disciplinary actions and terminations. Address and properly document employee relations issues in a timely manner. Process claims under U.S. state unemployment insurance plans.
    • Provide support for engagement of HQ volunteers and interns.
    • Ensure recordkeeping and reporting for all HQ employees: HRIS, personnel files, job descriptions, org charts, worldwide employee census, personnel transitions report, staffing reports for board meetings, other reports and analyses as required.
    • Provide support to Finance Department for U.S. payroll and field payroll for HQ employees.
      OTHER DUTIES AND RESPONSIBILITIES include the following:

      Other duties as assigned.


      Supervise HQ HR staff and provide technical leadership to the global HR working group comprising of HR focal points from all country programs as well as periodic training for country leaders.

      • 7+years relevant work experience, preferred
      • Working knowledge of U.S. federal, state and local employment laws and regulations
      • Intermediate knowledge of Internet-based communications tools and HR resources
      • Strong interpersonal skills and the ability to communicate effectively with a wide range of constituencies in a diverse community
      • Ability to work collaboratively and to foster a cooperative environment with peers in other IDE country/regional units
      • Good organizational and problem-solving skills; ability to use independent and effective judgment regarding human resource matters
      • Team player
      • Ability to maintain confidentiality and privacy
        • Bachelor's Degree or equivalent in Human Resources or related field
        • Global human resources experience and/or international work experience
        • Professional certification (PHR I SPHR I CBA)
        • Familiarity with benefits and payroll software
          Work Environment

          This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

          Physical Demands

          The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Occasionally lifting up to 25 pounds is required.

          Position Type/Expected Hours of Work

          This is a full-time position. Variable work hours are required as job duties demand.


          Domestic travel may be required, up to 15% as appropriate to fulfill this role. International travel is not likely but may become an opportunity in the future.

          EEO Statement

          iDE is an equal opportunity employer. We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, iDE makes all decisions involving any aspect of the employment relationship without regard to race, color, sex, creed, religion, age, ancestry, marriage to a coworker, national origin, citizenship, the presence of any sensory, mental, or physical disability, veteran status, sexual orientation (including transgender status), if applicable, or any other status or characteristic protected by local law. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects of recruiting and employment, including compensation, benefits, advancement, transfers, terminations, and reductions in force.

          Other Duties

          Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


          iDE offers a competitive benefits package which includes medical, dental and vision coverage, 403(b) inclusion, short and long-term disability, life insurance and a generous PTO policy.

          The annual salary range for this position is $105,000 - $150,000.

Keywords: iDE, Denver , Senior Director, Human Resources, Executive , Denver, Colorado

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