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Director, Field Applications Science

Company: Slingshot Biosciences, Inc.
Location: Denver
Posted on: January 26, 2023

Job Description:

As a Director of Field Applications Science at Slingshot, you will be committed to providing comprehensive and specialized support to customers on all matters related to catalog products. You will work closely with customers to understand their unique needs and develop tailored solutions that are applicable for their projects. This includes providing technical guidance on the use of our technologies, delivering pre-sales support, and conducting field marketing initiatives such as seminars or webinars to increase awareness of our products. You will also collaborate with internal stakeholders across the organization in order to ensure customer satisfaction and success utilizing our products. The successful candidate will have the opportunity to shape product development projects and influence strategic decisions to ensure customer satisfaction. This individual must demonstrate strong customer empathy, a talent for problem-solving and the ability to quickly adapt to changing circumstances. This person must be able to build relationships with customers and industry partners, and identify new opportunities to drive business growth. Your main goal is to help customers maximize the potential of our technologies and services by developing long-term relationships based on trust, honesty, and open communication. Through your commitment to customer success, you will play a key role in Slingshot's growth.The Director of Field Applications Science will bring with them a deep understanding of new developments in the field, including single cell analysis and novel assays. They should possess expert level knowledge on cutting-edge technologies, cell analysis systems (Traditional, Spectral, TOF), imaging cytometry and next generation sequencing. In addition, they must be well versed in emerging standards for best practices in cell analysis techniques, protocols and regulations. You must stay scientifically up-to-date and engaged in a fast paced field in which our business participates and possess a deep understanding of cell analysis and cell therapy customer needs. The Director of Field Applications Science will serve as a subject matter authority for strategic product applications. This exceeds expertise in Flow Cytometry by including pre- and post- sales support to sales associates based upon customer and Slingshot business needs. An ability to communicate complex concepts effectively to customers is also essential for success in this role.The Director of Field Applications Science will also be responsible for creating training materials, conducting demos and presentations at conferences, events or workshops, and staying abreast of current scientific trends in the field. They should have extensive experience in developing content for scientific publications and marketing collateral. The ideal candidate will possess a combination of technical proficiency, strategic vision, good communication skills and the desire to make an impact on our customers' success. This position requires a highly skilled individual who can bring their expertise, knowledge and enthusiasm to the job. It also requires a commitment to staying up-to-date on scientific advances in the field and an ability to think outside of the box. The Director of Field Applications Science will be a key contributor to our success and their contributions can have far-reaching consequences for our customers and our company.The successful candidate should have excellent organizational skills with strong attention to detail and experience working successfully in cross-functional teams. They must be well versed in project management processes and possess a track record of delivering results on time and within budget. Furthermore, they should demonstrate leadership qualities that inspire respect within the organization. Above all, this individual should maintain a high level of professional integrity at all times.If you are an experienced professional with the ability to establish strong relationships and provide exceptional technical support, then this role is for you! We look forward to hearing from you.Responsibilities:

  • Supports critical customer sites by applying their expertise in multi-color flow applications; demonstrates a strong solid understanding of most commercial Cell Analysis systems (instruments, software, reagents) to provide product demonstrations, troubleshooting, assay/workflow design and other technical consultations as needed.
  • Understands major competitors' offerings and stays scientifically current and engaged in fast- moving fields in which our business participates and deeply understands Slingshots customer needs.
  • Provides voice of the customer information source for Marketing, Product Development, Business Development and other departments. Participates as a member of product strategy teams as assigned. Collaborates with appropriate departments to develop technical presentations, applications notes and other communication materials.
  • Trains field-based and in-house technical applications associates as assigned. Provides technical support at tradeshows, user's meetings, workshops, and other special Cell Analysis venues as appropriate. Acts as a technical resource for internal associates. Ensures technical knowledge transfer between all customer facing teams Minimum Qualifications:
    • Masters in Biological Sciences, or related field, PhD Preferred.
    • 10+ years' experience in Flow Cytometry, including instrument setup, sample preparation, and data acquisition and analysis preferred.
    • 2 years' experience in cell sorting preferred.
    • Strong proven understanding of most commercial Cell Analysis systems (instruments, software, reagents) and understand major competitors' platforms.
    • Experience with instrumentation and assay troubleshooting and in the development of assay/workflow designs. Authority in multicolor flow applications.
    • A proven track record in the validation and development of new products in the life-science space.
    • An effective manager who has broad R&D experience involving development of scientific instruments and reagents.
    • Excellent verbal and written communication skills with strong customer focus.
    • Excellent organizational and follow up skills with strong attention to detail.
    • Ability to meet time sensitive deadlines and to adapt to a changing environment.
    • Strong innovation and networking skills.
    • Strong analytical and problem-solving skills.
    • Highly motivated with the ability to work independently.
    • Strong business acumen and ability to translate technology to potential business impacts.
    • Demonstrated ability to make things happen-this is an important characteristic.
    • Success in this role involves building and maintaining strong relationships with teams across the entire organization.
    • It is important to recruit advocates and experts from other teams as new technologies are evaluated and introduced. Additionally, building strong relationships with the marketing team is paramount.
    • Must possess and maintain a valid state-issued driver's license and meet Slingshot auto safety standards. Requires at least a 3 year driving history.
    • Ability to travel 50-70%. Additional qualifications that could help you succeed even further in this role include:
      • PhD in Life Sciences or related specialty such as biotechnology.
      • Ability to work in a fast-paced environment, manage multiple deliverables and deadlines
      • Ability to prioritize responsibilities
      • Must have strong time management skills
      • Ability to work in a complex sales environment
        • Health Care Plan (Medical, Dental & Vision)
        • Retirement Plan (401k, IRA)
        • Life Insurance (Basic, Voluntary & AD&D)
        • Paid Time Off (Vacation, Sick & Public Holidays)
        • Family Leave (Maternity, Paternity)
        • Short Term & Long Term Disability
        • Training & Development
        • Free Food & Snacks
        • Stock Option Plan

Keywords: Slingshot Biosciences, Inc., Denver , Director, Field Applications Science, Executive , Denver, Colorado

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