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Account Manager

Company: CQ Partners
Location: Denver
Posted on: November 26, 2022

Job Description:

Long-time industry leaders, Consult YHN and EarQ, merged to create CQ Partners in December 2021. CQ Partners works with Private Practices, ENT Practices, and Hospitals and Universities to grow practices, develop providers as leaders, and help them connect with patients in need of hearing care. To support this goal, CQ Partners executes on its four pillars of value: patient-generating marketing, next-level business support, operational excellence, and strategic partners and programs.

The Account Manager shall be responsible for the growth and development of their portfolio of practices by working with existing accounts and by selling CQ Partner services throughout the assigned territory within the region to new, prospective accounts. The incumbent will work with all practices' leadership to provide CQ Partner services, which are designed to drive growth of hearing aid sales, within each practice and by demonstrating the value of those services sales to each practice. The incumbent will ultimately be responsible for successfully coordinating and completing all portfolio duties ("All the Right Things") and providing quality internal and external customer service to colleagues and clients by maintaining relationships, managing expectations, and communicating clearly, promptly, and professionally.

The Account Manager shall deliver personal sales and value pro forma thru CQ Partner services that will drive organizational development and revenue growth to our customers which will result in both improved performance and profitability for each practice as well as increased revenue to CQ Partners within the assigned territory through hearing aid sales, new customer acquisition, customer retention, and increase of same-store growth and market share.

* Expand portfolio "reach" and deeper penetrations with daily calls to customers to pitch EDP class participation
* Recruit new customers into the territory portfolio via daily telephone pitches and site visits to either fill vacant geographic areas or replace underperforming customers
* Design, sell, and implement strategies and tactics that drive business process change that result in per store unit sales increases
* Develop and execute an Annual Strategic Action Plan needed to drive required results for each Associate
* Work with CQ Partners HR & Recruiting Services to actively manage recruiting, hiring, training and if necessary, termination of employees within the customers' businesses
* Integrate and leverage vendor partner relationships
* Drive utilization and compliance with CQ Partners proprietary business management system, Navigator
* Finalize MBA pre-work:
* Collect financial information for P&L Analysis and complete spreadsheet
* Collect outstanding information for BAI

* Develop an Upgrade Program target list and deliver a minimum of 1 program per month
* Achieve established Reach and Frequency Contact R2s for portfolio of customers
* Spend 2-3 days per week in the field conducting full day Company Meetings and EDP classes for CQ Partners customers in the portfolio
* Utilize, publish and present agendas in advance of all site visits (5 weeks in advance) and complete a summary of each visit within one week of the visit
* Assist customers in developing and implementing Marketing Plans
* Capture competitive unit market share with the goal of increasing CQ Partners Share of Wallet to at least 90% within each customer practice
* Develop and execute a quarterly business development/recruiting plan to drive required results
* Utilize CQ Partners financial tools for account growth and profit gain
* Facilitate monthly Owner Group calls
* Identify and deliver convention targets and meet Required Results on attendance
* Be accountable to Regional Manager for reporting on current initiatives and results
* Manage Corporate initiatives
* Maintain patient privacy in compliance with HIPAA federal guidelines and CQ Partners policies and procedures

* Minimum of seven (7) years of professional sales experience
* Candidates with experience in the hearing health care industry preferred
* Sales experience from a service industry within the medical or practice management field
* Demonstrated ability to adapt in a complex, fast-paced environment
* Managing in a multi-office environment
* Documented history of delivering increased revenue and efficiency
* Selling services
* Recruiting, hiring and training staff
* Presenting to professional audiences
* Understanding of basic business finances


* Bachelor's Degree
* Master's Degree preferred
* Audiology Degree or state-certified Dispensing License preferred

CQ Partners is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people's hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,500 staff and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products are sold in more than 130 countries.

Job Type: Full-time

Pay: From $90,000.00 per year

* 401(k) matching
* Dental insurance
* Disability insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Mileage reimbursement
* Paid time off
* Travel reimbursement
* Vision insurance
* 8 hour shift
* Monday to Friday
Supplemental pay types:
* Commission pay

Work Location: On the road%58047475%

Keywords: CQ Partners, Denver , Account Manager, Executive , Denver, Colorado

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