Customer Success Manager, Commercial
Company: Appian Corporation
Location: Denver
Posted on: August 7, 2022
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Job Description:
Are you looking to combine your passion for technology with your
penchant for strategic problem solving? Appian Customer success is
obsessed with great customer outcomes. We deliver mission-critical
business impact fast, and are directly responsible for partnering
with our customers to bring their best ideas to life. Joining the
Customer Success team will provide you with the support and growth
you need to strengthen and evolve your skills within the consulting
field.
We are seeking a Customer Success Manager to join our Customer
Success team. In this role, you will advise customers on how to
maximize the value they get from Appian software. Through planning
sessions, you will discover the customer's business goals and
develop a tailored plan to guide them toward achieving their
desired outcomes.You will drive adoption by empowering clients to
become self-sufficient with building process applications on their
own while identifying potential areas of value for Appian within
the client's business and explaining the associated value
proposition. As a Customer Success Manager, you will maintain
engagement with key client stakeholders in order to monitor account
health, mitigate potential risks and ensure alignment with their
priorities.
To be successful in this role, you need:
Some of the tools and resources we will equip you with include:
Basic qualifications:
The base compensation for this role will range from
$125,000-$140,000/year. Please note that the salary information is
a general guideline only. Appian considers factors such as (but not
limited to) scope and responsibilities of the position, candidate's
work experience, education/training, and key skills, internal peer
equity, and market and business conditions when extending an
offer.
About Us:
Appian helps organizations build apps and workflows rapidly, with a
low-code automation platform. Combining people, technologies, and
data in a single workflow, Appian can help companies maximize their
resources and improve business results. Many of the world's largest
organizations use Appian applications to improve customer
experience, achieve operational excellence, and simplify global
risk management and compliance. Our employees create opportunities
to drive hands-on impact both with our customers and throughout the
organization, which creates an environment where meaningful work is
met with career growth and opportunity. As a result, we are proud
to have been recognized as a for seven consecutive years. Simply
put, we are changing the way businesses operate and our employees
are to thank for Appian's success.
Appian Corporation is an equal opportunity/affirmative action
employer. All qualified applicants will receive consideration for
employment without regard to sex, gender identity, sexual
orientation, race, color, religion, national origin, disability,
protected Veteran status, age, or any other characteristic
protected by law. Further, Appian will not discriminate against
applicants for inquiring about, discussing or disclosing their pay
or, in certain circumstances, the pay of their co-worker, .
Keywords: Appian Corporation, Denver , Customer Success Manager, Commercial, Executive , Denver, Colorado
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