Product Manager - Remote
Company: H&R Block
Location: Denver
Posted on: June 25, 2022
Job Description:
What You'll Do...H&R Block is seeking a Product Manager to
join the Client Experience - Office Applications team.--- This
remote-friendly position will build new enhancements and features
for our CRM and workflow management application in use by nearly
100,000 users across our 10,000 H&R Block field offices.In this
role you will:
- Understand the heart and mind of our users and actively look
for ways to improve their processes and ease their pain
points.
- Meet with internal product sponsors, stakeholders, and
cross-functional team members to receive feedback and to identify
business needs and strategic opportunities.
- Contribute to the product roadmap and execute product tasks
including writing and prioritizing features and user stories.
- Participate in product planning activities within a team of
product managers while fully owning assigned areas of the
product.
- Partner with IT, leadership, other product teams, UX, and
corporate analytics to execute on the product vision.
- Define and analyze product metrics to inform strategic and
tactical product decisions. What You'll Bring To The Team...
- 3+ years of experience as a product manager/owner or the
equivalent through a combination of relevant education and work
experience
- High level of organization, attention to detail, and great
follow-through on tasks
- Track record of establishing priorities and meeting deadlines
in a cross-functional environment
- Ability to work both as part of a team and independently while
contributing to the success of the team
- Positive attitude and ability to Positive attitude and ability
to develop and negotiate partnerships with cross-functional teams
in pursuit of a common goal
- Ability to relate to customers and understand business needs
then translate those needs into meaningful features
- Effective written and oral presentation and facilitation
skills, including the ability to communicate with all levels of
internal associates and business partners to influence a wide range
of audiences
- Comfort discussing technical issues at a high-level with
engineering and understanding design implementation and impact It
would be even better if you also had...
- Experience working in a tax or financial services office
serving clients
- Technical background or experience building products and
features that rely on one- or two-way data communication with other
systems
- Experience managing a web application with any of the following
functions: customer relationship management (CRM), two-way
messaging, or workflow management
- Familiarity with software development lifecycles or frameworks
(such as Agile, Scrum, or DevOps) especially in a product
manager/owner role
- Familiarity with tools used to manage product or development
backlogs and design (such as Aha!, Azure DevOps, or Figma)
- Experience working with UX (content and design) teams
- Project management experience or certification such as PMP
About H&R Block...H&R Block's purpose is simple: To provide
help and inspire confidence in our clients and communities
everywhere. We've been true to that purpose since brothers Henry
and Richard Bloch founded our company in 1955. Since then, we've
grown to have approximately 12,000 offices throughout the United
States and around the world.We are a people company first and a tax
company second. People who join H&R Block say it feels like
being part of something bigger. A place with an amazing and storied
history, but with a strong and urgent focus on the future. Maybe
it's how determined, forward thinking and innovative we are, or how
accessible our leadership is. We believe it's all those things, and
much more.H&R Block is committed to diversity and inclusion and
is proud to be an equal opportunity employer. We consider qualified
applicants regardless of race, color, religion, creed, gender,
national origin, age, disability, veteran status, marital status,
sex, gender expression or identity, sexual orientation,
citizenship, or any other legally protected class. All qualified
applicants are welcomed and encouraged to apply.Visit
BlockBenefits.com To Learn More About H&R Block Benefits.As
part of our on-going COVID-19 compliance efforts, H&R Block is
asking all associates to voluntarily share their COVID-19
vaccination status. Associates who are unvaccinated or who choose
not to share their vaccine information will be required to wear a
mask while at work and comply with other safety
precautions.Sponsored Job
Keywords: H&R Block, Denver , Product Manager - Remote, Executive , Denver, Colorado
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