Director, Self-Service Platforms
Posted on: June 25, 2022
The Dir, Self-Service Platforms will play a crucial technical
leader role within Self-Service Products and Platforms (SSPP).
Accountable for delivering software solutions within the broader
SSPP organization, the Dir, Self-Service Platforms will lead
front-end application development teams. Responsible for developing
a high performing. Success will be measured by the velocity of
products launched and customer satisfaction achieved.
This position is eligible to work in a hybrid work model
(combination of in-office and remote days)
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and
enhance the customer experience.
Oversees a highly functional team of 20+ developers and testers,
responsible for all aspects of front-end software development for
one or more Self-Service applications.
Leads UI software development for customer-facing applications
supporting Spectrum customers.
Use metrics and reporting to take action to ensure application
health and performance.
Leverage continuous improvement processes to achieve high
performing delivery teams.
Solves customer problems through elegant and functional user
Holds self and team accountable to software delivery
Identify new projects and priorities, constantly validating that
the team is aligned and focused on delivering outcomes.
Responsible for the technical execution and decisions for all
software solutions created (includes information architecture,
software architecture, software design, testing, automation,
analytics and instrumentation).
Responsible for the quality and performance of all software
Develop an organization that supports outcome delivery, resolving
technical debt, responding to production issues, improving quality,
and investing in speed and team autonomy.
Sets objectives to deliver on business and personal outcomes for
self and staff.
Partner with internal and external organizations to receive input
and to build alignment on technical execution of solutions.
Leverage centralized organizations and functions appropriately and
where it brings increased efficiency to the team.
Align team to departmental defaults such as instrumentation,
universal design, brand and experience consistency as well as
advocate for deviations from defaults where beneficial to the
Manage high performing teams by leading, developing, training and
providing effective coaching to attract and foster talent.
Create routine communications for executive consumption regarding
roadmap delivery, platform/feature quality and team
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Possess a deep technical knowledge of front-end UI development
Hands on experience in architecture, design and performance
optimization of customer facing applications
Strong understanding and application of software development design
Hands on experience developing software in multi-layered,
Data driven decision making and strong analytical skills
Direct leadership experience working within multiple UI technology
stacks including HTM5/JS and mobile
Understands where the customer and industry is going and how our
products must adapt to meet those needs
Expert ability to analyze, interpret and present data
Expert ability to manage complex and diverse projects
Strong business acumen and sense of urgency to achieve business
Strong problem resolution techniques, ability to find solutions
Strong presentation tool skills, including MS Excel and
Strong communication skills, verbal and written, for internal and
Ability to balance conflicting resource demands and internal
pressures with focus towards business priorities
Ability to communicate effectively orally and electronically
Ability to make decisions and solve problems while working under
Ability to develop, communicate and implement strategies and
Ability to manage and deliver against several initiatives
Ability to supervise and motivate others
Ability to prioritize and organize effectively
Bachelor's degree in technical field such as engineering or
computer science or relevant work experience.
Related Work Experience Number of Years
Experience Leading Complex Projects 8
Experience in Application Development Process 8
Team (Direct Staff) Leadership 5-7
Budget Management 2-5
Office environment MPD737 301486-5 301486BR
Here, employees dont just have jobs, they build careers. Thats why
we believe in offering a comprehensive package that rewards
employees for their contributions to our success, supports all
aspects of their well-being, and delivers real value at every stage
The pay for this position has a salary range of $120,700.00 to
$213,900.00. The actual salary offer will carefully consider a wide
range of factors, including your skills, qualifications, experience
and location. Also, certain positions are eligible for additional
forms of compensation such as bonuses.Required
Keywords: SPECTRUM, Denver , Director, Self-Service Platforms, Executive , Denver, Colorado
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