Senior Operations Manager
Company: VORTO
Location: Denver
Posted on: May 16, 2022
Job Description:
About VortoWe are building software which enables businesses to
be more economically and environmentally sustainable by digitally
transforming the supply chain. We operate in a very fast-paced and
nimble environment which is highly focused on a team-first,
accomplishment-oriented culture that is passionate about the
success of the organization. Our products have been developed by a
world-class engineering team that is simplifying complex business
problems to a degree where adoption is effortless. We encourage you
to visit our and read to learn more about our culture.About the
RoleWe are looking for an Senior Operations Manager to help us
bring AI to supply chains in the world's largest companies. You'll
work with our operations and engineering teams to foster customer
relationships through feature development, customer and
customer-vendor onboardings, account management and support
operations. We will expect you to contribute in thought leadership
and lead a team to support the overall company growth strategy.
Responsibilities
- Mentor and lead a team in a fast-paced, changing
environment
- Provide strategy and a playbook for the team that aligns with
overall company vision and objectives
- Lead the change management and adoption cycle of users which
includes the delivery and articulation of Vorto's value proposition
to various customer stakeholders
- Train and onboard users across a customer's supply chain and
logistics network
- Provide support to the customer, including development of
support automation tools
- Liaise between customer users and Product team to for new
feature evaluation
- Maintain relationships with customer stakeholders, including
buyers, influencers, users, and their vendors
- Immerse yourself in the business & company strategy to
understand our biggest opportunities for growth
- Work with both internal and external stakeholders to drive
product partnerships and influence our product development roadmap
to drive growth and differentiation
- Establish KPIs and implement regular reporting to ensure
measurement of strategic progress
- > 3 years' experience leading a team of 10 or more direct
reports
- > 7 years' experience in Supply Chain / Logistics for large
shippers or Supply Chain / Logistics technology
- Prior experience in oil and gas, especially fracking operations
is a must
- Experience creating and implementing a team or division highly
preferred
- Proven track record of exceeding annual targets and KPIs
- Extensive experience with Customer Change Management
- Proven ability to work cross functionally across customers'
operations, IT, supply chain, logistics and finance departments
while supporting customer adoption
- Understanding of service-focused operations teams that support
a group of customers whose operations are 24/7/365 At Vorto we are
committed to developing our employees and providing them exciting
opportunities to grow and prosper in their careers.We offer a
competitive benefits package as well as numerous additional perks
including:
- Competitive compensation package
- Health, Dental and Vision Insurance
- 401k with matching
- Company paid life and short-term disability insurance
- Company paid parking or transit pass
- Modern office space in downtown Denver
- Daily coffee, tea, drinks & snacks Vorto is an Equal
Opportunity Employer.Disclaimer: This job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee. Other
duties, responsibilities and activities may change or be
assigned.
Keywords: VORTO, Denver , Senior Operations Manager, Executive , Denver, Colorado
Didn't find what you're looking for? Search again!
Loading more jobs...