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Sr Director, Self-Service Platforms

Location: Denver
Posted on: January 16, 2022

Job Description:

JOB SUMMARYThe Sr Dir, Self-Service Platforms is technical product professional, leading a multi-disciplinary team focused on a specific Self-Service feature set. Accountable for delivering software solutions within the broader Self-Service Products and Platforms organization. Active role in developing a high performing organization by creating and fostering an iterative and continuously-improving environment. Success will be measured by the velocity of solutions launched and customer satisfaction achieved.MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience.Deliver solutions, within budget and pursuant to business constraints. Identify new projects and priorities, constantly validating that the team is aligned and focused on delivering outcomes.Responsible for the technical execution and software solutions created (includes product definition, user experience and information architecture, software architecture, software design, testing, automation, analytics and instrumentation).Responsible for the quality and performance of all software solutions created.Develop an organization that supports outcome delivery, resolving technical debt, responding to production issues, improving quality, and investing in speed and team autonomy.Leverage centralized organizations and functions appropriately and where it brings increased efficiency to the team.Align team to departmental defaults such as instrumentation, universal design, branding, and experience consistency as well as advocate for deviations from defaults where beneficial to the team. Manage high performing teams by leading, developing, training and providing effective coaching to attract and foster talent.Expert on their product and outcome. Seeks learning opportunities and is not above any of the details.Understands where the customer and industry is going and how our products must adapt to meet those needs. Provide written guidance to the Strategy & Operations team for reporting, forecasting and budgeting cycles.Create routine communications for executive consumption regarding roadmap delivery, platform/feature quality and team performance.REQUIRED QUALIFICATIONSSkills/Abilities and Knowledge Ability to read, write, speak and understand EnglishExpert understanding of enterprise level software development lifecycleExpert ability to analyze, interpret and present dataExpert ability to manage complex and diverse projectsStrong business acumen and sense of urgency to achieve business resultsStrong problem resolution techniques, ability to find solutionsStrong presentation tool skills, including MS Excel and PowerPoint Strong communication skills, verbal and written, for internal and external customers Ability to read, write, speak and understand EnglishAbility to balance conflicting resource demands and internal pressures with focus towards business priorities Ability to communicate effectively orally and electronically Ability to make decisions and solve problems while working under pressure Ability to develop, communicate and implement strategies and tactics Ability to manage and deliver against several initiatives simultaneously Ability to supervise and motivate others Ability to prioritize and organize effectively EducationBachelor's degree in business, engineering or computer science or relevant work experienceRelated Work Experience 10 years of Technical and/or Product Management Experience 5 years of Experience leading complex projects5 years of Team (direct staff) leadership 2 years of Budget ManagementWORKING CONDITIONS Office environment MPD818 297025 297025BR Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.The pay for this position has a minimum of $151,300.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Keywords: SPECTRUM, Denver , Sr Director, Self-Service Platforms, Executive , Denver, Colorado

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