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Director, Learning & Education

Company: REMAX, LLC.
Location: Denver
Posted on: November 22, 2021

Job Description:

RE/MAX is looking for a Director of Learning & Education with energy and a solid leadership background to join the RE/MAX Learning & Education Department to drive education to the next level for our worldwide network. If you want to thrive at an innovative company, where you can help build a dynamic program, with some of the very best people in the industry, this job is for you!

RE/MAX is changing the way we look at learning and education. In Real Estate, there is one absolute, and that is education matters! It is a differentiator for Brokers, Agents and Staff alike. We are the team that is privileged enough to bring it to this amazing network, which spans 110+ countries / territories around the globe. If you find passion in learning and bringing education to the masses while catering to the individual, this is the role for you.
About This Position
The Director of Learning & Education reports to the Vice President of RE/MAX Learning & Education, and will be responsible for developing, delivering and maintaining a successful learning program for the RE/MAX Network. RE/MAX Affiliates that are learning-based and consume educational content are more productive and stay longer. The Director will own and enhance the RE/MAX Broker & Agent Development Program. They will be responsible for helping Brokers and Agents develop thriving businesses. This leader will help increase the number of actively engaged learners in the RE/MAX network. A primary focus will be to help drive recruiting, development and retention through learning & educational efforts. Sound good thus far? Keep reading, it gets better! This leader will be core to the strategic planning of how the RE/MAX Network learns across the entire spectrum of learners, from Broker/Owners to Agents to Recruiters to Office Managers to Admins and beyond. We believe that education and the right learning program curated for the individual is vital to long-term success in real estate. The Director will be front and center for our network, delivering the amazing content curated for success. They will be involved in helping the RE/MAX top-producing Agents attain designations, certifications, and other expertise, boosting their credibility and in turn their productivity. This person represents the RE/MAX brand and will have ample opportunity to travel and contribute to the network. Think of it, this could be YOU!
The primary responsibilities for the role include:

  • Driving strategic learning initiatives that promote "RDR", Recruit-Develop-Retain
  • Lead a team of dedicated learning professionals that manage and facilitate the RE/MAX broker & agent development programs
  • Promote adoption of RE/MAX University to all RE/MAX Affiliates, effectively showcasing the value and benefits of learning consumption
  • Lead the Broker 101 & RE/MAX 101 (for Agents) onboarding programs for new RE/MAX Brokers & Agents
  • Create a positive Broker & Agent experience with learning & educational programs
  • Deliver educational content both in-person, virtually and at large-scale events to audiences of all sizes in the RE/MAX network
  • Think & lead strategically, through the development & expansion of learning & education programs that promote agent recruitment & development
  • Develop and produce in-depth, engaging, instructional and educational resources (including live and virtual presentations, handouts, videos, learning tracks and online quizzes)
  • Establish dynamic learning curriculums for the RE/MAX network to be continually educated as we expand offerings and commit to helping them grow their business
  • Partner with stakeholders to help develop content for RE/MAX events, including our annual R4 convention, the Top Agent Retreat, the Broker/Owner Conference & more
  • Ideate new content ideas and strategies for deploying content to the network
  • Learn the RE/MAX University suite of content and understand what the network prefers
  • Conduct needs assessment of franchise owners, agents, and current training resources to identify skills or knowledge gaps needing to be addressed, then fill those gaps
  • Bring education to the network, where people are at, and deliver actionable value with each interaction
  • Understand how to collect and leverage data for productivity & results. Must be able to speak to how data correlates learning/education to productivity & retention
  • Develop professional relationships with the RE/MAX Brokers and Agents, gaining trust to drive positive change and help them create thriving businesses
  • Create effective marketing materials for strategic initiatives and events, driving engagement
  • Track the efficacy of educational content through data analysis and in partnership with our data & business intelligence teams
  • Ideate and share new ideas with the entire team and present suggestions for improvement to the Vice President of the department Are you the type of person who---
    • Has a passion for learning, education, development, and personal growth?
    • Is a confident, dynamic, and engaging leader with experience owning programs and delivering results?
    • Has the drive and ability to develop and grow professional relationships?
    • Has previous experience creating, developing, and presenting webinars and in-person workshops in front of groups of 60-500+ attendees?
    • Is self-motivated, positive, & outgoing with the ability to meet deadlines in high-pressure situations?
    • Is coachable and a team player that has strong communication with fellow employees and management?
    • Understands the value between data, results and marketing who can promote to a large independent network? Required Skills
      • 5+ years of experience leading people with positivity and drives results
      • Ability to speak confidently to executive-level leadership
      • Understanding and experience with the adult learning theory
      • Strong influencer that can motivate and inspire others to engage in learning
      • Productive with cross-department collaboration
      • Experience measuring efficacy of learning & education
      • Skillset in driving results and adoption through data
      • 3-5+ years in an educational or learning leadership role
      • Experience owning, leading and/or rolling out a Learning Management System
      • Ability to travel up to 10%
      • Experience in learning content writing and development
      • Clear communicator with negotiation skills
      • Real estate industry knowledge or experience
      • Degree in Education, Business, Marketing, Communications or related field (equivalent work experience also acceptable - including real estate experience)
      • 5+ years of experience training/presenting/facilitating in front of 50+ people
      • Proficient in Microsoft Office, specifically Microsoft PowerPoint & Excel Bonus Skills
        • Extensive knowledge of the real estate industry
        • Tradeshow & convention experience
        • An eye for creative design or prior experience in a marketing/instructional design function
        • Previous experience creating and maintaining a learning curriculum
        • Ability to work effectively under pressure, stress, deadlines
        • Data analytics that support efficacy of learning programs Location
          This position is for a full-time individual who reports to our corporate headquarters located in Denver, Colorado. $85,000 - $100,000 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Benefits Offered
          • Competitive medical, dental and vision benefits
          • 401(k) and Roth 401(k) retirement plans with optional company match
          • Health savings account with a company contribution
          • Flexible spending accounts (medical, dependent care and transportation)
          • Company-paid maternity, adoption, foster and parental leave
          • Educational assistance
          • Student Loan Support Services
          • Paid employee assistance program
          • At least 7 paid holidays, and potential for up to 15, including discretionary early closures before holidays and company events. (More than your average company!)
          • MORE Time Away Program gives employees flexibility around time off needs and lets employees take time off as they need it, rather than waiting for accruals
          • ClassPass discount and monthly subsidy
          • Free covered garage parking (car chargers and bike racks available)
          • And More! Now is your chance to become part of a world-class, industry leading organization that touts the #1 real estate brand in the world! RE/MAX is a business that builds businesses. We, alongside booj, our award-winning technology company, specialize in providing the tools, training and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. RE/MAX Holdings, Inc is an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. All persons shall be afforded equal employment opportunity.

Keywords: REMAX, LLC., Denver , Director, Learning & Education, Executive , Denver, Colorado

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