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Group Sales Manager

Company: Sheraton Denver West
Location: Lakewood
Posted on: November 22, 2021

Job Description:



-Support Pyramid Hotel Group's commitment to providing outstanding service to our guests and superior returns to our owners and investors
-Supports Pyramid Hotel Group and Marriott's service and relationship strategy by planning and contracting the customer's program/event, managing the success of the program/event and measuring service effectiveness
-Execute and support Pyramid Hotel Group and Marriott's customer service standards, hotel's brand standards and the operational aspects of business booked by ensuring satisfaction before, during and after the program/event
-Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Pyramid Hotel Group and Marriott

-Gains understanding of the hotel's primary target customer and service expectations; services customer by understanding their business issues and concerns, to offer better solutions both prior to, and during the program/event
-Demonstrate ability to meet/exceed sales goals
-Focus on performance to achieve sales goals in support of hotel business plan and financial objectives
-Partners with operations in providing a customer experience that exceeds the customer's expectations
-Acts as customer liaison with hotel during customer event/program ensuring daily needs are met and overall customer satisfaction
-Perform weekly sales calls and follow-ups
-Sustains a constant sense of urgency to generate demand and drive revenue
-Exhibits a sense of urgency in follow up and response time to all leads

-Proactively identify, qualify, and solicit business opportunities through account and market penetration and saturation
-Coordinates with the Conference Services Manager the handling, maintaining, and development of group business
-Makes outside sales calls/trips within existing geographical market
-Organizes market review trip, assists in writing marketing plans and coordinates blitz trips
-Collaboratively works with on-property and off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
-Uses negotiating skills and creative selling abilities to maximize revenue
-Conducts hotel tours and site inspections for potential customers
-Builds and strengthens relationships with existing and new customers
-Effectively develop relationships within community to strengthen and expand customer base
-Creates customer correspondence as required, such as sales agreements, proposals and thank you letters

-Medical, Dental, Vision Benefits
-Supplemental Insurance Benefits
-Short-Term and Long-Term Disability Insurance
-Life Insurance
-401K with Match
-Paid Time Off
-Sick Pay
-Hotel Discount Benefits
-Employee Assistance Program
-Daily Employee Meal

-Starting Salary: $55,000 Annually Commensurate with experience


Keywords: Sheraton Denver West, Denver , Group Sales Manager, Executive , Lakewood, Colorado

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