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Payment Network Office Interchange Support Relationship Manager Senior

Company: JPMorgan Chase Bank, N.A.
Location: Monument
Posted on: May 4, 2021

Job Description:

Payments is a rapidly evolving, high-profile space and JPMorgan Chase (NYSE: JPM), as one of the industry's largest and most important players, has an enormous opportunity to shape its future. The Payment Networks Office is at the nexus of these exciting developments by redefining our relationships with our Network partners (Visa, MasterCard, Discover, American Express, etc.). As a member of the Payment Network Office's Interchange and Fee Support team, you will be accountable for managing large scale programs that will help ensure our clients setup and day to day processing are achieving optimal cost of payments.This job will require a strong knowledge of controls. Your duties will include providing data-driven strategic insights that help our clients manage cost of payments and ensuring that their billing is accurate. This includes managing topics such as network fees, rules, new products, interchange, and merchant cost management for network fees. You will also partner across the firm on strategic initiatives that directly drive cost improvements. This role will have significant opportunity to network across many different functional groups, geographies, and will have direct exposure to the Head of the JPMC Payment Network Office along with other senior leaders."The typical pay scale for this role is between $109K and $137K. This compensation range is specific to CO - and may differ in other locations due to cost of labor considerations. In addition, the role may be eligible for incentives earned as part of the Annual Incentive plan which is discretionary and based on the performance of the firm, the business unit and the individual." Benefits At-A-Glance "JPMorgan Chase is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles. The JPMorgan Chase U.S. Benefits Program is generally available in whole or in part to most employees in the U.S. who meet the eligibility criteria."Responsibilites:

  • Managing a team of people who will be analyzing merchant, network, and industry data; helping to solve problems and making recommendations for action
  • Overseeing the governance for correct pricing and billing of interchange and payment brand fees
  • Identifying control gaps and implementing improvements to existing controls and/or adding new controls
  • Managing oversight of audits in our environment
  • Participating in large scale initiatives that delve into researching and remediating issues with data or client setups that drive negative client experiences with their cost of payments
  • Influencing and providing knowledge of our partners across the firm as it relates to managing network interchange and fee information
  • Validating data; Identifying underlying causes of data discrepancies
  • Articulating insights to senior management, operations leadership and field teams
  • Optimizing existing data environments and creating new datasets
  • Proactively identifying ways to improve processes and procedures and managing controls related to monitoring cost of payments
  • Supporting change management strategy within lines of business
  • Driving an environment of risk controls; escalating issues to senior management as needed
  • Understanding the payments industry and staying abreast of current market environment and trends that could improve cost of payments for our merchants Qualifications:
    • 3+ years experience in the Payments industry (Merchant Acquiring, Credit Cards, Debit Cards, or Network Operations)
    • 4+ years experience in data analytics and modeling skills, including strong proficiency with Excel
    • Working knowledge of payment network fees and interchange
    • Background in billing reconciliations
    • Superior attention to details and process / project management skills
    • Strong presentation (oral and written) skills. Ability to articulate complex problems and solutions in a concise and relevant manner to all staff levels, including senior management
    • Strong personal time management skills with demonstrated ability to effectively organize tasks and motivate individuals (internal and external) around initiatives
    • Working knowledge of Analytical Tools / Coding (Tableau, SQL, Python)
    • Background in Consulting, Strategy, Investment Banking or other analytical client services role preferred JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase Bank, N.A., Denver , Payment Network Office Interchange Support Relationship Manager Senior, Executive , Monument, Colorado

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