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Senior Director, Global Sales Industry Enablement Delivery

Company: Salesforce
Location: Denver
Posted on: February 24, 2021

Job Description:

Senior Director, Global Sales Industry Enablement Delivery Georgia - Atlanta Georgia - Remote Texas - Austin Texas - Remote To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySales Salesforce is committed to the success of our Sales teams across the globe by providing world class enablement. Reporting into the VP of Global Sales Enablement Delivery, this person will act as the Enablement Delivery Specialist Leader for the Industry focused sales enablement delivery team.

In strong collaboration with the Enablement Business Partners, the Skills and Product enablement delivery teams , the Global Enablement Content and Curriculum team, the Global Enablement PMO, internal industry specialists and external vendors, this candidate will build and lead a team to design and deliver best in class learning experiences by leveraging: their e xtensive knowledge of instructional design theory and learning principles, their proven track record of success in delivering top scoring virtual and physical classroom enablement training, and their ability to present and facilitate industry content tailored by vertical, industry specialization, selling role type, and geographies.

The successful candidate will have relentless curiosity and possess a passion for creating and deploying industry enablement solutions to support sellers' needs at scale. Moreover, they will excel at delivering enablement that empowers our industry focused sellers across the organization and ensuring they are ready and enabled to perform to their highest potential.
-- Your role will be to partner with team members across the Global Enablement Organization to build and lead a team of Industry focused enablement delivery specialists. Specifically you will be responsible for: 1) leading a team of Industry Enablement Delivery Specialists and Industry Enablement Delivery people managers to provide enablement programs that enable industry sellers globally, 2) partnering with the global strategy, curriculum and content, and operations and technology teams to support the execution of Global Enablement initiatives within the regions and OUs (Operating Units), 3) partnering with the AMER, APAC, EMEA and LATAM Enablement Business Partner Leaders and internal Industry Experts to create the required Regional and OU specific industry enablement solutions, delivery strategy and execution plan, 3) and bringing your enablement expertise to a team of passionate enablers and sales professionals, working with them to build a variety of compelling industry enablement experiences using best practices.

Responsibilities
Liaise with Global Enablement Business Partners to determine training needs, skills gaps and learning reinforcement requirements Work with Global Enablement Business Partners to prioritize top down and OU driven enablement to maximize learner engagement and business impact Translate requirements into impactful enablement experiences via a variety of modalities and technologies Partner with the Global Enablement Content team, Solutions and Sales Leader Enablement Delivery Specialist teams, and cross functional experts (e.g. Industry Business Partners, Sales Program Managers, Vendors and Product Marketers) to locate content or enhance existing materials to address training needs, and collaborate on training delivery, as appropriate Configure or create all learning and supporting materials/medias (simulations, role plays, games etc.) required to deliver the training in partnership with global content scrum teams and learning designers Continuously coach and develop the team in their ability to deliver credible, dynamic and interactive enablement experiences,via a variety of modalities and technologies, at all stages of the sales employee lifecycle, from onboarding, continuous development, to role mastery Manage the processes for session scheduling and provide post enablement support including surveys, course assignments, cheat sheets and other activities that embed the learning process Achieve high quality standards and customer satisfaction scores on delivered programs and assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior Assist the Content team in maintaining, updating and coordinating content Maintain participant records (e.g., registration, test scores, evaluations, and attendance) and report ongoing issues that impact quality, compliance, and effectiveness for the organization In conjunction with the Global Sales Enablement PMO, measure training impact against associated enablement KPIs (ie. participation, productivity, close rate, ACV impact)

Required Skills/Experience

  • 10+ years work experience focused on industry sales, sales enablement, enablement strategy, operations and process
  • Proven track record of designing, building and delivery industry enablement programs that drive business impact
  • 5 + years experience leading and inspiring teams
  • Previous experience as a top performing Sales Training Specialist, Corporate Sales Trainer or a similar role
  • Values operational excellence and drives rigor in operational reporting, business processes, and governance
  • Exceptional problem-solving skills: demonstrated ability to structure complex problems and develop solutions
  • Exceptional presentation and facilitation skills as well as written and verbal communications skills
  • Comfortable challenging the status quo and proposing improvements or new ways of looking at things
  • A strong collaborator that is effective at building consensus and influencing others by building trust-based relationships
  • Self-starter and high degree of motivation to go above and beyond the task at hand
  • Strong knowledge of cloud/software sales cycles and sales process within the context of the industry motion
  • Strong ability to represent concepts, as well as summarize and communicate complex ideas into a curriculum, with a sense of how sales professionals think, operate, and learn and apply training
  • Excellent knowledge of learning theories and instructional design methods
  • Proficiency in Learning Management Software, Authoring tools, Gamification, Google Apps, and Instructional software
  • A passion for learning, with energy and enthusiasm to motivate and engage others
  • Bachelor's Degree required; Masters Degree a plus Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Posted 26 Days Ago Full time JR84690 About Us Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce, Denver , Senior Director, Global Sales Industry Enablement Delivery, Executive , Denver, Colorado

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