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Director of Training

Company: snooze
Location: Denver
Posted on: February 24, 2021

Job Description:

The Director of Training and Leadership Development is the leader in all things LEARNING! Snooze holds the personal and professional growth of our Snoozers close to our hearts and believes that this leader is responsible for instilling and continuing a learning culture at Snooze. This dynamic leader will not only establish learning criteria, but they will also identify organizational gaps for all levels of learners and address them by creating culture forward, values-driven opportunities for growth. By delivering a hands-on approach to learning, this Snoozy individual will greatly impact existing restaurant operations, Mothership support and New Baby Snoozes with creative and innovative learning tools and systems that encompass our dedication to our True North- the Guest! YOU are the final puzzle piece to a picture of strong cultural excellence around education and inspiration!Character duties and responsibilities- what does your role bring to the stage? --- Fully support management teams in all existing restaurants with the rollout of management and hourly level training programs and systems developed by Snooze, setting a standard of excellence in operational standards and guest service.--- Fully support Mothership departments with all restaurant training programs and systems developed by Snooze and assist in providing all support team training in relation to restaurant operations.--- Create, manage and influence all operating budgets relative to management and hourly training, leadership development, new restaurant openings and learning management systems/tools.--- Lead and create thoughtful leadership development programs surrounding all levels of leadership and positions at Snooze in collaboration with COO and People Team.--- Oversee and guide the management of the Snooze Manager in Training Program including aspects of management selection, training syllabi, development of training managers, booking and managing travel requirements, trainee and restaurant communication, management level orientation and trainee mentoring.--- Collaborate with COO in the guidance and management of all New Baby Snooze Openings (NROs) via establishing training criteria and expectations, assisting in openings if necessary and guiding the development of the Snooze Trotters program.--- Oversee and guide the evolution and continued development of our eLearning LMS system and all content related to training and brand communication.--- Assist in the creation of graphics or instructional design tools need to support all Mothership departments.--- Lead the development of manager level training content and structure for weekly Pillars meetings and Snooze University meetings hosted by Regional Managers in all regions.--- Lead and develop the leadership development curriculum for Snooze's yearly Study with a Fork program. Maintain Snooze's Leadership Resource lists (books, seminars, videos, development content) Collaborate with Regional Managers around necessary training and accountability measures for all training. Be the "innovation owner" as it relates to future learning programs, systems, and virtual needs.--- Maintain connection with the restaurants and positional training via on-the-job days once per month. Work collaboratively with Chief Operating Officer to develop all departmental goals and expectations. Maintain a strong and collaborative partnership with People Team on leadership development, performance management, and on-going development opportunities and priorities.--- Work collaboratively with Snooze Executive Leadership Team to meet all goals and objectives.Do you fit the role? [Qualifications and Expectations]---An entrepreneurial spirit!--- Strong functional restaurant positional expertise exhibiting the Best of the Best technical skills in all FOH and HOH hourly roles, as well as Snooze management roles (training provided).--- Excellent written and oral communication skills.--- Excellent presentation skills; development of presentation content and delivery in front of a mixed audience.--- Exhibits positive & upbeat energy at all times and ability to reflect that energy in written materials.--- Educated around the Snooze brand and story!--- Problem solving skills and ability to present solutions for organization and efficiency.--- Aptitude to quickly master new technologies and software solutions.--- Demonstrated ability to manage a project to provide deliverables within specified timeframe.--- Strong relationship-building skills and ability to communicate effectively with peers and Snoozers.--- Excellent organizational and time management skills.--- Ability to multi-task and prioritize tasks based on workload.--- Ability to communicate and understand the predominant language(s) of the restaurant's trading areas.--- Possess basic math skills: has the ability to operate a cash register and POS system, and can effectively manage the department budget.-----Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously)Do you have the audition prerequisites? [education, credentials, experience]--- Must be authorized to work in the United States--- Direct experience with adult learning principles--- 4+ years working in a leadership position that includes direct management/supervisory experience related to training. 1+ years of working in a Director level or higher position within training.--- 2+ years working directly in the food service and hospitality sector (or other relevant service sector)--- Experience designing, developing and/ or implementing training courses and programs, utilizing a systematic approach (preferably in a hospitality environment)--- Extensive expertise in Microsoft Office Suite: Word, Excel, and PowerPoint--- Experience with other eLearning and LMS platforms/tools such as Articulate, Lessonly, Storyvine, Wisetail, etc.Let's Get Physical! [Additional Requirements]--- Must have the stamina to work 50 to 55 hours per week--- The travel required for this position is approximately 25% and must be able to travel for up to 3 weeks at one time (air, car, bus, train and weekend travel all required)--- Home base in Denver, CO at the Snooze Mothership (relocation available upon discussion and flexible work schedule optional)The base salary range below represents the low and high end of the Snooze salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Snooze's total compensation package for employees. Denver area base salary range: $90,000 - $120,000 per year

Keywords: snooze, Denver , Director of Training, Executive , Denver, Colorado

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