Director of Training
Company: snooze
Location: Denver
Posted on: February 24, 2021
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Job Description:
The Director of Training and Leadership Development is the
leader in all things LEARNING! Snooze holds the personal and
professional growth of our Snoozers close to our hearts and
believes that this leader is responsible for instilling and
continuing a learning culture at Snooze. This dynamic leader will
not only establish learning criteria, but they will also identify
organizational gaps for all levels of learners and address them by
creating culture forward, values-driven opportunities for growth.
By delivering a hands-on approach to learning, this Snoozy
individual will greatly impact existing restaurant operations,
Mothership support and New Baby Snoozes with creative and
innovative learning tools and systems that encompass our dedication
to our True North- the Guest! YOU are the final puzzle piece to a
picture of strong cultural excellence around education and
inspiration!Character duties and responsibilities- what does your
role bring to the stage? --- Fully support management teams in all
existing restaurants with the rollout of management and hourly
level training programs and systems developed by Snooze, setting a
standard of excellence in operational standards and guest
service.--- Fully support Mothership departments with all
restaurant training programs and systems developed by Snooze and
assist in providing all support team training in relation to
restaurant operations.--- Create, manage and influence all
operating budgets relative to management and hourly training,
leadership development, new restaurant openings and learning
management systems/tools.--- Lead and create thoughtful leadership
development programs surrounding all levels of leadership and
positions at Snooze in collaboration with COO and People Team.---
Oversee and guide the management of the Snooze Manager in Training
Program including aspects of management selection, training
syllabi, development of training managers, booking and managing
travel requirements, trainee and restaurant communication,
management level orientation and trainee mentoring.--- Collaborate
with COO in the guidance and management of all New Baby Snooze
Openings (NROs) via establishing training criteria and
expectations, assisting in openings if necessary and guiding the
development of the Snooze Trotters program.--- Oversee and guide
the evolution and continued development of our eLearning LMS system
and all content related to training and brand communication.---
Assist in the creation of graphics or instructional design tools
need to support all Mothership departments.--- Lead the development
of manager level training content and structure for weekly Pillars
meetings and Snooze University meetings hosted by Regional Managers
in all regions.--- Lead and develop the leadership development
curriculum for Snooze's yearly Study with a Fork program. Maintain
Snooze's Leadership Resource lists (books, seminars, videos,
development content) Collaborate with Regional Managers around
necessary training and accountability measures for all training. Be
the "innovation owner" as it relates to future learning programs,
systems, and virtual needs.--- Maintain connection with the
restaurants and positional training via on-the-job days once per
month. Work collaboratively with Chief Operating Officer to develop
all departmental goals and expectations. Maintain a strong and
collaborative partnership with People Team on leadership
development, performance management, and on-going development
opportunities and priorities.--- Work collaboratively with Snooze
Executive Leadership Team to meet all goals and objectives.Do you
fit the role? [Qualifications and Expectations]---An
entrepreneurial spirit!--- Strong functional restaurant positional
expertise exhibiting the Best of the Best technical skills in all
FOH and HOH hourly roles, as well as Snooze management roles
(training provided).--- Excellent written and oral communication
skills.--- Excellent presentation skills; development of
presentation content and delivery in front of a mixed audience.---
Exhibits positive & upbeat energy at all times and ability to
reflect that energy in written materials.--- Educated around the
Snooze brand and story!--- Problem solving skills and ability to
present solutions for organization and efficiency.--- Aptitude to
quickly master new technologies and software solutions.---
Demonstrated ability to manage a project to provide deliverables
within specified timeframe.--- Strong relationship-building skills
and ability to communicate effectively with peers and Snoozers.---
Excellent organizational and time management skills.--- Ability to
multi-task and prioritize tasks based on workload.--- Ability to
communicate and understand the predominant language(s) of the
restaurant's trading areas.--- Possess basic math skills: has the
ability to operate a cash register and POS system, and can
effectively manage the department budget.-----Ability to have fun,
dance and laugh under/during stressful situations. (yes,
seriously)Do you have the audition prerequisites? [education,
credentials, experience]--- Must be authorized to work in the
United States--- Direct experience with adult learning
principles--- 4+ years working in a leadership position that
includes direct management/supervisory experience related to
training. 1+ years of working in a Director level or higher
position within training.--- 2+ years working directly in the food
service and hospitality sector (or other relevant service
sector)--- Experience designing, developing and/ or implementing
training courses and programs, utilizing a systematic approach
(preferably in a hospitality environment)--- Extensive expertise in
Microsoft Office Suite: Word, Excel, and PowerPoint--- Experience
with other eLearning and LMS platforms/tools such as Articulate,
Lessonly, Storyvine, Wisetail, etc.Let's Get Physical! [Additional
Requirements]--- Must have the stamina to work 50 to 55 hours per
week--- The travel required for this position is approximately 25%
and must be able to travel for up to 3 weeks at one time (air, car,
bus, train and weekend travel all required)--- Home base in Denver,
CO at the Snooze Mothership (relocation available upon discussion
and flexible work schedule optional)The base salary range below
represents the low and high end of the Snooze salary range for this
position. Actual salaries will vary and may be above or below the
range based on various factors including but not limited to
experience, education, training, location, merit system, quantity
or quality of production, responsibilities, and regular and/or
necessary travel. The range listed is just one component of
Snooze's total compensation package for employees. Denver area base
salary range: $90,000 - $120,000 per year
Keywords: snooze, Denver , Director of Training, Executive , Denver, Colorado
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