DenverRecruiter Since 2001
the smart solution for Denver jobs

Customer Success Manager (Phoenix)

Company: BrightTALK
Location: Denver
Posted on: February 22, 2021

Job Description:

BrightTALK brings professionals and businesses together to learn and grow. Over 8 million professionals engage with 100,000 free talks and 1,000 online summits to discover new technologies, learn from trusted experts and grow their careers. Thousands of businesses acquire and inspire their ideal audience with BrightTALK's AI-powered content and demand marketing platform. We are looking for a talented and passionate Customer Success Manager to join BrightTALK's growing team in our Arizona office. BrightTALK's Customer Success team consists of a driven group of individuals that are constantly looking for ways to make our products and services even better and make sure our customers are getting the most value from their respective programs. We are constantly taking on projects beyond our day to day roles giving us additional opportunities to take ownership, collaborate with other teams, and make an impact on the business as a whole. Our team is spread out across multiple locations (San Francisco, Denver, New York, Arizona and London); yet, we collaborate daily and formally meet as a global team on a weekly basis. We are a bright, close-knit and hard working team focused on delivering exceptional customer experiences through high value, data-rich interactions. We are passionate about learning and growing to improve ourselves, our team, our company, and its products. Responsibilities

  • The Customer Success team ensures that our clients grow their revenue by optimizing how they utilize BrightTALK products
  • The CSM works with clients who have purchased innovative BrightTALK solutions to address their marketing challenges
  • CSMs translate program strategies developed by the client and the sales team into manageable projects; The CSM is the customer's point person for all program-related inquiries and becomes a trusted advisor Desired Skills
    • Knowledge of B2B digital marketing, ad tech, rich media, marketing automation systems, lead generation, demand generation, content marketing
    • Understanding of the most recent trends around marketing and advertising technology
    • Experience with webinar and video production and related processes
    • Ability to work cross-functionally in a highly collaborative environment across departments and geographies
    • Strong listening skills; someone who really hears what the customer needs and has empathy
    • Relationship building and nurturing; proactive outreach
    • Creative problem solving, solutions-oriented and strategic, long-term view of customer relationship
    • Experience compiling and analyzing data and presenting strategic recommendations to customers
    • Willingness to create customer onboarding assets that may not exist, adapt existing customer onboarding assets and collaborate with product marketing to refine both Expertise or Qualifications
      • 1-2+ years experience in a customer success, support, sales, marketing, product management or operations role at a digital media or marketing company
      • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
      • Experience working directly with clients
      • Strong interpersonal skills and experience building internal and external relationships Why we like working at BrightTALK
        • Friendly, talented, collaborative and entrepreneurial teams
        • Generous and comprehensive benefits including 100% healthcare
        • Generous holiday policy, flexible schedule and 4 weeks of PTO in your first year at BrightTALK
        • 401k matching program
        • Offices located in top destination cities
        • Training allowance and regular innovation days
        • Team building and paid volunteer time We are dedicated to learning and growing, going after big dreams, taking ownership, remaining open and honest while recognizing we are in it together. We are committed to hiring individuals with a diversity of perspectives, backgrounds, and beliefs who can use their passion to help us build a world changing audience and thrive along the way. Join BrightTALK and experience a collaborative and engaged team who works together to provide learning and growth opportunities for businesses and professionals. BrightTALK is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Keywords: BrightTALK, Denver , Customer Success Manager (Phoenix), Executive , Denver, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Area Manager
Description: Overview br br Ideal Image is North America's 1 Skin, Face and Body MedSpa for non-invasive aesthetic services that help you look and feel your best. Our goal is to help our clients achieve life (more...)
Company: Ideal Image
Location: Westminster
Posted on: 03/3/2021

Associate Project Manager (677587)
Description: Job Summary Under general direction, the Project Associate Manager oversees various projects of a highly complex nature. They are responsible for assembling project teams, assigning individual responsibilities, (more...)
Company: Zimmer Biomet
Location: Westminster
Posted on: 03/3/2021

Policy & Business Development Manager, Central Region
Description: Superpedestrian is seeking a Manager of Business Development / Policy, Central Region to own the regional strategy for developing city partner relationships and securing permits for Superpedestrian's (more...)
Company: Superpedestrian
Location: Denver
Posted on: 03/3/2021


Sales & Marketing Manager
Description: Industry-Leading Real Estate Conference Seeks Sales-Driven Marketing Manager br Job Summary:Title: Sales Marketing ManagerLocation: RemoteCompensation: Salary Commission Based BonusesTravel: Minimal (more...)
Company: Best Ever Conference
Location: Denver
Posted on: 03/3/2021

Project Manager
Description: Our Fortune 500 Cable Television client is seeking a Project Manager to focus on standardization, planning support for their Advanced
Company: Eliassen Group
Location: Englewood
Posted on: 03/3/2021

Associate Director, Client Success
Description: Client Success--roles at SOC Telemed have a unique opportunity to work closely with our client executives at hospitals, health systems and similar facilities to provide valued guidance with regard to (more...)
Company: SOC Telemed
Location: Denver
Posted on: 03/3/2021

Principal Auditor - Operational Risk Management
Description: Job DescriptionImportant Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application for (more...)
Company: Wells Fargo
Location: Denver
Posted on: 03/3/2021

Real Estate Transaction Manager
Description: Description: br Atlas Real Estate, a Denver-based residential real estate brokerage and property management company with operations in Colorado and other select markets seeks to employ an energetic (more...)
Company: Atlas Real Estate
Location: Denver
Posted on: 03/3/2021

Product Manager
Description: Arthur Lawrence is urgently looking for a Product Manager for a client in Lakewood, CO. Kindly review the job requirements below. Your immediate application will enable us to place you successfully. Must (more...)
Company: Arthur Lawrence
Location: Lakewood
Posted on: 03/3/2021

Business Development Manager
Description: Role and Responsibilities As the Business Development Manager you will be responsible for promoting and
Company: AIM Consulting Group
Location: Denver
Posted on: 03/3/2021

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds