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Customer Solutions Sales Director

Company: Ericsson GmbH
Location: Denver
Posted on: February 21, 2021

Job Description:

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self and celebrated for the skills, talent, and perspective you bring to the team. Are you in?-- Come, and be where it begins. Customer Unit Regional Carriers is helping to provide world-class technologies and services to rural customers across America, and we need your expertise! In this multi-layered role, you will be encouraged to work as a Customer Solutions Sales Director to drive opportunities as a Core 3--CSR (Customer Solutions Responsible) across the Ericsson portfolio to execute on Customer Units tactical and critical initiatives. You Will:

  • Be a key representative for Ericsson towards several new customers who will be replacing their wireless networks with Ericsson equipment.--
  • Required to provide thought leadership and solution accountability for the customer-centric offerings.--
  • Work to drive new business opportunities, build compelling & competitive offers, and progress large strategic key deals to closure.--
  • Responsible for technical expertise across the entire Ericsson portfolio--including product and services offerings in Networks, Digital Services, and Managed Services.--
  • Provide solutions excellence during rip and replace of competitor equipment.
  • Proactively seek customer challenges and identify how we address them in advance of these materializing.
  • Initiate & drive customer dialog building on existing business; critical driver in customer knowledge transfer sessions
  • Build positive relationships with key customer decision-makers and influencers, Ericsson account management teams, Ericsson business units, third party partners, and other key relevant parties.
  • Collaborate with Key Account Manager to grow the customer business.
  • Communicate the customer visions, strategies & requirements within Ericsson.
  • Evaluate Ericsson--s strategy & plans vs. customer strategic plans.
  • Secure understanding of local market dynamics & landscape.
  • Generate sales by positioning Ericsson as the best technology offering.
  • Assure customer awareness for implications of technology trends.
  • Identify market requirements in accordance with customer's requirements and feedback; identify strategic market requirements; Influence roadmap development.
  • Guide the development & delivery of customer presentations with support from the extended team. To be successful in this role, you must have:
    • 10 years of relevant ICT experience including relationship sales, product management, or consulting
    • Minimum 5 years in leadership positions
    • Commitment to long-term engagement & proving Ericsson credibility with our customers
    • Sound customer engagement skills - balance customer closeness with Ericsson business objectives--
    • Ericsson portfolio knowledge and contact network
    • Robust presentation and communication skills
    • Persistent negotiation and argumentation skills
    • Articulates arguments or ideas in a compelling way
    • Proactive, self-motivated, organized, and structured, with an understanding of key business drivers What--s in it for you? Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won't develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.-- What happens once you apply?-- To prepare yourself for next steps, please explore here: Reporting to-- VP Chief Technology Officer Pay Range: $152,000 to $190,000 You will be eligible to participate in Ericsson's Sales Incentive Plan (SIP) for this position. Actual payouts are determined based on the performance of the business against the unit's business objectives, individual performance, and the individual SIP target. Certain eligibility and pro-ration rules may apply based upon the hire date. Benefits: Ericsson offers excellent benefits, including the following: choice of 3 medical plan options including a High Deductible Health Plan with no premiums for employees and dependents, free dental coverage, employee-paid vision coverage, 401(k) plan with a 3% automatic company contribution and up to 4% company match, company-paid life and disability benefits, paid time off to include up to 15 days annual vacation, 3 personal days, 11 paid holidays, and 10 sick days (paid time off is pro-rated in the year of start). Ericsson also provides up to 16 weeks maternity and medical leave at 100% of pay and 6 weeks paternity or adoption leave at 100% of pay. The company offers many other paid benefits such as physical and financial wellness programs, educational assistance, adoption assistance, matching gifts, and a volunteer grant program. *LI-PS2 Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.-- DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager. We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetic information. Ericsson will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Ericsson or (c) consistent with Ericsson's legal duty to furnish information. Employee Polygraph Protection Act Notice - Employers are generally prohibited from requiring or requesting any employee or job applicant to take a lie detector test, and from discharging, disciplining, or discriminating against an employee or prospective employee for refusing to take a test or for exercising other rights under the Act. For more information, visit Ericsson is an equal opportunity employer and is committed to providing reasonable accommodation for qualified disabled individuals during the application and hiring process. Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position. If you require an accommodation due to a disability, please contact Ericsson at or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance. Primary country and city: United States (US) ---- ---- Denver ---- SalesStratMkt&ComMgt

Keywords: Ericsson GmbH, Denver , Customer Solutions Sales Director, Executive , Denver, Colorado

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