e-Commerce Change Manager
Company: Trimble Navigation
Location: Westminster
Posted on: January 14, 2021
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Job Description:
Trimble Positioning Services is seeking an Implementation
Manager. We serve a wide range of industries that demand accuracy,
reliability, versatility and performance in GNSS positioning
services. From farming to surveying, construction to automotive, we
have the technology you need to achieve the accurate results you
expect in less time, increasing your productivity and, ultimately,
your profits.Summary and job descriptionAs the eCommerce Change
Manager you will be responsible for managing the effective
performance of our current e-Commerce ecosystem. In the role you
will work in partnership with our Customer Care, Marketing,
Information Systems, and Sales teams. This person will strategize
and architect successful experiences for our customers and
resellers. You will bring excitement to stakeholders, delivering
projects that impact the bottom line revenue. The goal is to create
scalable and predictable processes to support the expected growth
of the business. You will do this by developing plans for the
implementation of tickets as well as enhancements to simplify and
automate current operations. Role and Responsibilities:Be the main
point of contact for questions about e-commerce systems and
processes from stakeholdersDefine key success metrics, create and
manage dashboards, analyze data and share learningsObtain feedback
and distill into action items for improving e-commerce systems
performanceEnsure all configurations, integrations, and
customizations are fully tested and ready for deploymentAdvocates
for superior customer experience while managing functional scope
and deadlines for product backlog itemsManage any tickets reported
by users and proactively drive forward solutionsEnsure Data
security and compliance of the e-Commerce ecosystemWill involve
handling sensitive personal dataQualifications and Education
Requirements:You possess a bachelor---s degree in business or
technical field, or equivalent professional experienceYou have 3
years of experience in either managing projects for
product/engineering teams related to business applications and
systemsYou demonstrate the ability to work cross-functionally with
IS, Marketing, Sales and Customer Care to deliver expected
solutionsYou are a strong relationship builder and negotiator and
are comfortable working with stakeholders to help drive
implementation requirements and negotiating on services when asked
to build out a scope of work.You demonstrate a drive and ability to
achieve stretch goals in a fast-paced, deadline - driven work
environment.You are experienced in driving the basics of a good
project management plan---from risk management to communication
strategiesPreferred Skills: Experience within a Subscription based
organization is preferred - SAASExperience with Jira (or any other
issue tracker tool) is preferred Project Management experience is
preferred Trimble Inc. is proud to be an Equal Opportunity and
Affirmative Action Employer and considers qualified applicants for
employment without regard to race, gender, age, color, religion,
national origin, marital status, disability, sexual orientation,
status as a covered veteran in accordance with applicable federal,
state and local laws, or any other protected factor. EOE/M/F/V/DJob
InfoType: Full timeLocation: US - CO, Westminster
Keywords: Trimble Navigation, Denver , e-Commerce Change Manager, Executive , Westminster, Colorado
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