Director of Software Quality Assurance

Company: Swisslog Healthcare
Location: Westminster
Posted on: January 17, 2020

Job Description:

The Director of Software Quality Assurance will have the responsibility for establishing the vision and direction for Software Quality Assurance at Swisslog, as well as for directing the day-to-day operations of the people that provide SQA/testing to the software applications products. They will have responsibility for system level integration testing of all software applications interfaces including to Swisslog automation for Pharmacy Automation as well as Transport, and Analytics. This person will collaborate closely with SW Development, Operations, Support, Realization, Training and the Automation Academy to establish processes for SQA support, input and feedback across product lines.YOUR RESPONSIBILITIESResponsible for establishing a global software quality assurance system and team that promotes customer satisfaction and that positively impacts financial performanceDesign and implement--the overall strategy and management for the software quality assurance teamCreate, measure, and report out key metrics for the performance of the SQA team, as well as the quality health of the various product linesLeverage resources to assure adequate manual and automated test coverage and establish best practicesLead multiple SQA teams on the implementation of test strategies and set the team up for the future by bringing in progressive testing concepts to our organization that focus on efficiency, but sacrifice nothing on qualityOwn the SQA defect documentation and processes, and ensure that a standard process is being followed across the organization, and that proper tooling and reporting are in placeAct as a player/coach and bring leadership and guidance to the software quality team across all facets of manual and automated testing effortsCreate a sense of accountability across the software quality organization--to foster a culture that owns all--misses and uses them to drive future process improvementsUnderstand business objectives and build alignment and buy-in cross functionallyMotivate all team members to deliver high quality projects within time and budgetResponsible for the career development and mentorship of the SQA team and for identifying staffing/hiring needsCore SkillsAble to work at many levels, including serving as a SQA lead and working with the leads of other disciplines to increase the SQA impact on the end productProven experience providing team oversight during the full software development life cycle, from conception, design, implementation and testing to documentation, delivery and maintenanceProven experience in providing and/or reviewing time estimates, technical recommendations, and proposed test solutions based on technical and business requirementsExperience managing--multiple onshore/offshore teams to successful delivery, balancing each team's needs and resourcesExperience overseeing and directing the development of new test frameworks and applications to--ensure the implementation of manual and automated test solutionsKnows how to mitigate risk and escalate to technology leadership as appropriateExperience establishing a new test organization including, defining, training, enforcing and executing standards and compliance, results-based key performance indicators (KPI's), root cause analysis and defect prevention techniques, testing tool standards and reports, and SQA knowledge management and trainingAbility to work collaboratively with hardware and software development engineering teams to ensure the right level of proactive focus is occurring to design for manufacturability, testing and reliabilityCan create a Testing Architecture discipline and resources to lead test strategy development for enterprise and complex systems, define test environment and test data requirements, and develop and executes a global reliability and test strategyYOUR PROFILEBS/MS Degree in Engineering - Computer Science or equivalent.10+ years of QA Engineering management experience; minimum 2 years as a Senior Manager.10+ years working knowledge building out Automation Frameworks within the Enterprise SQA, deep knowledge of automation best practices5+ years proven experience transforming Manual testing teams to high efficiency, Automation centric SQA teams5+ years Working Knowledge of Performance Testing and Benchmarking a must5+ years Working knowledge of Dev Ops and Continuous Integration/Continuous Delivery a mustExperience with SaaS products, and Agile/ScrumExperience with Jira/Zepher and other team/SQA management tools5+ years' experience working and influencing in a cross functional team.Proven experience partnering with UAT and Beta Programs and building out Customer Focused Testing Centers of Excellence highly desirableAbility to travel approximately 25% domestically and internationally to customer sites and various office locations a mustPrior experience of leading and managing a team of 20+ global Software Quality engineers with track record of successfully validating and delivering high quality products.Extensive knowledge of common, industry leading testing methodologies and aware of when and where to rely on them.Expert and building and managing test cases - technically able to understand complex systems and knows how to develop tests for themImpeccable communication skills, adept at communicating to all levels of the organization.Able to work at a fast pace and encourage others too as wellAbility to adapt quickly to changes and maintain high team morale and efficiency.Strong attention to detail and quality, and ability to direct the whole team to adapt best practices.Ability to measure team and individual's performance through standardized key performance indicators, and ability to push the quality bar higher. Has managed managers.Knowledgeable of the cutting-edge testing techniques and trends, implementing the technologies and ensuring higher quality products on projects.Desirable but not Essential:Experience in the field of inventory management systems, supply chain or logistics, medical or health care softwareWE OFFERSwisslog offers challenging work in a globally networked environment as well as competitive base salary, comprehensive benefits including health/dental and above-market 401K!OUR SOLUTIONS DELIVER RESULTS. OUR EMPLOYEES DELIVER SOLUTIONS.?Swisslog is an EEO Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender IdentitySwisslog's FMLA policy can be found at:http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdfFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at--jobs.healthcare.us@swisslog.com.Contact

Keywords: Swisslog Healthcare, Denver , Director of Software Quality Assurance, Executive , Westminster, Colorado