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Nice support engineer - Junior

Company: Accel International inc
Location: Denver
Posted on: February 15, 2018

Job Description:

junior positions: Location - Denver, CO Role - Nice support engineer - Junior Years of experience - 4 to 6 Responsibility: Basic understanding of Firmware/Middleware/system applications, for enterprise servers Knowledge on Nice applications preferred Participates in the maintenance, restoration or improved service and determines when vendor maintenance support is needed. Participates in support and/or MACD (Move, Add, Change, Delete) projects associated with implementation of upgrades, installations, modifications, customizations and/or testing related to THR vulnerabilities. Knowledge and understanding of desktop, PCs, laptops and telecommunications technology Analyzes and uses documentation provided by vendors to comprehend application limitations when referencing software upgrades and vulnerabilities. Updates and completes documentation, procedures and user guides.

Keywords: Accel International inc, Denver, Nice support engineer - Junior, Engineering, Denver, Colorado

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