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DevOps Support Engineer

Company: Insight Global
Location: Golden
Posted on: June 25, 2022

Job Description:

An employer based in Downtown Golden is looking for a Tier 2 Application / DevOps Support Engineer to join their growing Tech-Ops organization. This person will be working with a team of 3 Application Support members and 3 AWS DevOps members within the tech-ops organization to keep the company's newest platform up and running. Because this person will primarily be working with a yet-to-be-released platform, they will have to be someone who is incredibly flexible and is open to learning a lot of exciting new things, essentially becoming the go-to expert in this platform. This person will be expected to attend scrum rituals to learn the product, then will be responsible for troubleshooting and triaging issues with the software, operating system, database, and any other development/devops needs. They will also be asked to develop an understanding of external customers needs and business processes in the financial industry, as the platform gets released and implemented. Daily, they will manage a queue of active tickets escalated into tier 2 and escalate those tickets appropriately. The product is primarily written in Java and Javascript in a Linux environment on AWS cloud platform. We are looking for a broad technical background and interest in expanding your skillset.
This is a small, close-knit company that prides themselves on their awesome culture. It is a very collaborative company and requires someone who is interested in participation and fostering a great working culture. This is also a great role for someone who embraces learning and continuous improvement. This role is based in Golden, candidates will have to sit in Colorado but are able to come into the office when they please. Depending on experience, this position will have a base salary anywhere from $100-120k/yr.
Must-Haves-Linux systems administration-AWS cloud platform-Development or scripting

Keywords: Insight Global, Denver , DevOps Support Engineer, Engineering , Golden, Colorado

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